Back

Capilano Audi

North Vancouver, BC

4.9
1,066 Reviews

813 Automall Drive

North Vancouver, BC

V7P 3R8

Directions

By Type

1,066 Reviews of Capilano Audi

November 05, 2019

attentive, courteous friendly efficient . A pleasant xperien Where you are called by your name, recognised by your car, offered waiting services or a ride home and someone always to leap off their chair to hel;p More

by ginger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jae Lee, Robert Ricci, Nick Leuchte, Arch Linsao, Richard Hong, Desmond Ng, Eduard Lyutin, Samantha Ip, Marshall Farrah-Jost
Nov 05, 2019 -

Capilano Audi responded

Hello, Thank you very much for your pleasant review! We noticed that your star-rating did not match your kind words for us, but we thank you and appreciate your feedback. We look forward to seeing you again at your next service. Best Regards, Derek Lau General Manager

November 03, 2019

Simple and easy Easy to get a booking using the on-line option and then a simple drop off and a lift to my place of work. Picked me up and then easy collection of the More

by Njohns33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arch Linsao
November 01, 2019

We went to Capiliano Audi because of the air conditioning problem and the recall of some parts. Desmond was the receptionist. He provided us with very good service and the vehicle was repaired within the exp More

by julie
Recommend Dealer
Yes
Employees Worked With
Desmond Ng
October 31, 2019

Incredible service. Marshall was my advisor and he kept me well informed throughout the day regarding my vehicle. Arch was also very friendly and quickly sorted everything out when I came to pick up my veh More

by MarylinaS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arch Linsao, Marshall Farrah-Jost
October 30, 2019

Always a great experience at Capilano Audi - prompt service, friendly staff, and they’ve never done anything but quality work on my vehicle. I recommend without hesitation. More

by Iainf
Recommend Dealer
Yes
Employees Worked With
Bobby Levit, Richard Hong, Desmond Ng
October 29, 2019

It was an absolute pleasure dealing with the people at Capilano Audi. I bought a used car from them and they went above and beyond fixing a couple small items on the vehicle that were not part of the purc More

by Dave
Recommend Dealer
Yes
Employees Worked With
Aaron Li
October 25, 2019

Outstanding experience with Capilano Audi. Everyone I have dealt with from the Service Manager to the Shuttle drivers at Capilano Audi have been helpful, positive and respectful. I appreciate More

by Helpful
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shuttle drivers, Jae Lee, Richard Hong
October 25, 2019

consistent reliable customer service 5th year managing service for Q5 at Cap Audi. Vehicle drop of in am and shuttle ride to work. Work completed on time with email and phone call confi More

by Jeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arch Linsao, Richard Hong, Desmond Ng
October 24, 2019

Prompt, efficient, polite I have been dealing with Capilano Audi for three vehicles over the past 12 years or so. Always the utmost in professionalism, care and overdelivering More

by Happy Audi Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Lau, Andrew Ballantyne, Bobby Levit, Nick Leuchte, Marshall Farrah-Jost
October 23, 2019

professional, clean enviormnet Tim is friendly, considerate and response to questions fast. He will be recommended and referred to my friends, relatives from now on. Also financial More

by Angela
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Cheung
...
47
...