Capilano Audi

The device was great at the dealership. My only complaint would be your lack of organization when communicating with me. I got a text which I replied to the day before the appointment. Then you phoned me. I would be your lack of organization when communicating with me. I got a text which I replied to the day before the appointment. Then you phoned me. I should only have to confirm once. You then texted asking for feedback after the service. Again I replied but now you are emailing me for the same feedback. I find the annoying. More

Everything was great. I got an appointment quickly . The service work was performed on budget and the car was washed at the end. I got a ride to a from the dealership. Eduard was excellent to deal with. service work was performed on budget and the car was washed at the end. I got a ride to a from the dealership. Eduard was excellent to deal with. More

The dealership has a very friendly atmosphere. Lachin in the sales department was very professional, helpful, friendly and enthusiastic. She was honest about the vehicle and upfront about everything. We fel the sales department was very professional, helpful, friendly and enthusiastic. She was honest about the vehicle and upfront about everything. We felt appreciated and were able to hold a high level of trust with Lachin. More

Lachin was the genuine and authentic sales person I’ve ever dealt with. She worked hard for the sale and ensured that I felt comfortable during the entire process. Excellent! ever dealt with. She worked hard for the sale and ensured that I felt comfortable during the entire process. Excellent! More

Lachin made the experience of my first car purchase one to remember. She was understanding, patient, and answered every question I had with a smile on her face. Since this was my first car, I wanted a lot to remember. She was understanding, patient, and answered every question I had with a smile on her face. Since this was my first car, I wanted a lot of customization done for my Q3 and she did her research to find the exact car I was looking for. I highly recommend paying her a visit if you’re looking to purchase a car! More

Excellent Service and no pressure buying experience. The overall experience was handled very professional from the first enquiry up to the final delivery and handing over of the keys. Navaaz understood v The overall experience was handled very professional from the first enquiry up to the final delivery and handing over of the keys. Navaaz understood very quickly what type of features and options I was after for my SQ 5. He honestly went the extra mile to best suit my needs. He explained all the different features and functions very patiently and in a genuine kind manner. Navaaz put in major effort to get me a fair deal. Not only did I feel comfortable dealing with him on the purchase but also trust that he will also go the extra mile in after sales service. Also a big thanks to Ryan Lee and Samantha Ip for their input and assistance. I highly recommend this Audi dealership in North Vancouver. They have truly earned their stripes. Lionel Haricombe More

Bought my first Audi Very happy with the car and the sales process. Appreciate that the staff took the time to explain all of the features of the car thoroughly on deliver Very happy with the car and the sales process. Appreciate that the staff took the time to explain all of the features of the car thoroughly on delivery. More

Tire pressure light and recall The service guys were amazing they took my car in right away, provided me with a ride and fixed the issue quickly. They were extremely professional an The service guys were amazing they took my car in right away, provided me with a ride and fixed the issue quickly. They were extremely professional and friendly. More

I am an avid auto enthusiast who knows his cars. My wife wanted a new Audi A3. In the sales dept. we worked with Lachin. We found her to be extremely professional, responsive and courteous in the way she de wanted a new Audi A3. In the sales dept. we worked with Lachin. We found her to be extremely professional, responsive and courteous in the way she dealt with us. My wife immediately noted the friendly atmospheres it was a pleasure to work with Lachin. More

Exceptional service. Arch was Friendly, courteous and Informative. He took the time to answer questions our Audi’s cold weather requirements and some general information Arch was Friendly, courteous and Informative. He took the time to answer questions our Audi’s cold weather requirements and some general information . In addition did not rush us. More