Capilano Audi

The communication was great. Process went fairly quickly. Nice to do the insurance ons site. My only complain would be with the description of the vehicule on the their site. It said grey exterior yet the ca Nice to do the insurance ons site. My only complain would be with the description of the vehicule on the their site. It said grey exterior yet the car was actually brown. Coming from out of town, it would have been nice to know. The pictures showed grey and the communication was always a grey color. Overall, a good experience with Aaron. Very friendly. Thank you. More

Dealing with Capilano auto was very good they were true to their word and Jae was very helpful . The dealership had insurance on site which made the process smoother to their word and Jae was very helpful . The dealership had insurance on site which made the process smoother More

Outstanding customer service from Aaron Li! Friendly, professional, receptive and supportive with excellent follow-up. As a result, Audi Capilano will be my 1st stop when it’s time to change cars again. professional, receptive and supportive with excellent follow-up. As a result, Audi Capilano will be my 1st stop when it’s time to change cars again. More

Trevor was very friendly when helping me get my used car and gave very helpful advice! Staff were efficient and professional, had a great experience overall. and gave very helpful advice! Staff were efficient and professional, had a great experience overall. More

I found the pre-owned vehicle purchase process easy and seamless. Matthew knows his products and went through a few other options to ensure I made an informed choice on my S4 purchase. Can’t say enough a seamless. Matthew knows his products and went through a few other options to ensure I made an informed choice on my S4 purchase. Can’t say enough about dealing with knowledgeable and professional sales associates. More

Lachin was attentive to my needs and went out of her way to attend to my wants. Her profesionalism and customer care made buying my Q3 a great experience. to attend to my wants. Her profesionalism and customer care made buying my Q3 a great experience. More

Excellent service from Trevor Smith! If an you are going to get an Audi you need to talk to Trevor. He went out of his way to make my transaction a pleasurable experience. to get an Audi you need to talk to Trevor. He went out of his way to make my transaction a pleasurable experience. More

Excellent buying experience at Capilano Audi. Chris Bong, Kris Prazma both demonstrated professionalism, high levels of customer service, product knowledge and were transparent with the documentation, Bong, Kris Prazma both demonstrated professionalism, high levels of customer service, product knowledge and were transparent with the documentation, vehicle history and so-on. Very accommodating for multiple test drives and research / due diligence I needed to do. It was a quick negotiation, JM and NihK Lo were consultative, stood behind their commitments. Matt and Andrew on the Business Management office were efficient and meticulous with the paper work. More

Capilano Audi and Chris Bong provided exceptional service with the purchase of a used car. Chris went above and beyond to pass on all the information we would need to operate our used Highlander. with the purchase of a used car. Chris went above and beyond to pass on all the information we would need to operate our used Highlander. More

Purchasing of a new Q3 with Audi team and Lachin Ounchi was great experience for me. Lachin was very helpful, knowledgeable and always happy to answer my never-ending questions. Thank you! Keep doing good was great experience for me. Lachin was very helpful, knowledgeable and always happy to answer my never-ending questions. Thank you! Keep doing good work. More