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Capilano Audi

North Vancouver, BC

4.9
1,066 Reviews

813 Automall Drive

North Vancouver, BC

V7P 3R8

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1,066 Reviews of Capilano Audi

August 02, 2023

Jae and Capilano Audi were great to deal with. We were able to get an electric vehicle without hidden costs, inflated pricing due to demand for electric vehicles and without delay. They really cam More

by Mel
Recommend Dealer
Yes
Employees Worked With
Jae Lee
Aug 29, 2023 -

Capilano Audi responded

Thanks Mel for taking the time to review and comment!

July 08, 2023

Great team to deal with, Jae is a very knowledgeable sales advisor who gave me good recommendations and really paid attention to details and was always ready to help More

by Laurent
Recommend Dealer
Yes
Employees Worked With
Jae Lee
Aug 29, 2023 -

Capilano Audi responded

Thank you Laurent for your kind review.

July 04, 2023

Thank you to Aaron for helping my family and I find the perfect car for us. Aaron is the friendliest and most professional salesman we have came across in all our years in Vancouver. Do not hesitate to do More

by Ali
Recommend Dealer
Yes
Employees Worked With
Aaron Li
Aug 29, 2023 -

Capilano Audi responded

Aw, thanks Ali for your comments!

June 26, 2023

To say this is a classy organization would be an understatement. The vehicle I purchased was probably the cheapest Audi in their inventory, but the service I got was as if it were the most expensive More

by Dan
Recommend Dealer
Yes
Employees Worked With
Matthew Tarka, Aaron Li
Aug 29, 2023 -

Capilano Audi responded

Thank you for your kind comments and rating!

June 24, 2023

Dear Aaron Li, I wanted to take a moment to thank you for your excellent service at Capilano Audi. You are a great salesman and I appreciate your attentiveness throughout the process. Your knowledge and More

by Dan
Recommend Dealer
Yes
Employees Worked With
Matthew Tarka, Aaron Li
Aug 29, 2023 -

Capilano Audi responded

Thank you for your kind comments and rating!

June 08, 2023

Aaron was very helpful throughout the purchasing process of our Audi. He ensured we got the exact vehicle that perfectly meets our needs. The pick-up process was also very smooth and all staff at Capilano A More

by Fai
Recommend Dealer
Yes
Employees Worked With
Matthew Tarka, Aaron Li
Aug 29, 2023 -

Capilano Audi responded

Thanks Fai!

June 02, 2023

Friendly staff, great prices. Jae was great to deal with. Overall experience was very relaxing More

by Ritesh
Recommend Dealer
Yes
Employees Worked With
Matthew Tarka, Jae Lee
Aug 29, 2023 -

Capilano Audi responded

Thanks Ritesh!

June 02, 2023

Service appointments scheduled 5 to 6 weeks out . .. enough said. Good sales department but service will be the downfall of the dealership More

by Chris
Recommend Dealer
No
Employees Worked With
Neither service manager nor dealership GM available and neither returned a phone call
Jun 02, 2023 -

Capilano Audi responded

Hi Chris, sorry for the experience, and sorry if we missed a call. My number is a direct line - can you give me a ring to discuss? 604-366-8680 Thanks and have a nice weekend, Dean Rideout - General Manager

Jun 02, 2023 -

Chris responded

Thanks for the conversation, Dean I appreciate the service recovery and look forward to my service two weeks out.

May 31, 2023

The entire team at Capilano is incredible! Tim went above and beyond to get us everything we wanted! Paperwork was quick with Matt and Ashley made the insurance process fun and easy! More

by Bettydibiase
Recommend Dealer
Yes
Employees Worked With
Ashley amazing!, Tim Cheung, Matthew Tarka
Aug 29, 2023 -

Capilano Audi responded

Thank you for your kind comments and rating!

May 28, 2023

Great service from start to finish . Leshauna took the extra time to make sure every part of buying went smoothly . More

by Walt12
Recommend Dealer
Yes
Employees Worked With
Andrew Ballantyne, Leshauna Kistoo
Aug 29, 2023 -

Capilano Audi responded

Thank you for your kind comments and rating!

Aug 29, 2023 -

Capilano Audi responded

Thank you Walt!