Canyon Creek Toyota

Canyon Creek Toyota staffs are proactive in notifying me ahead of their available vehicle that matches my preference. Maricel was very accommodating when we get in for the test drive appointment. she's quic ahead of their available vehicle that matches my preference. Maricel was very accommodating when we get in for the test drive appointment. she's quick in answering calls and helps us a lot with the vehicle OS and features. She and the finance manager Shaiful did not turn me down on the price deals, they promised me a $200 cheque. I think that's better at least! I recommend Canyon Creek Toyota to anybody looking for a friendly car dealer. More

When my son was looking to buy his first (used) car, we happened to come to Canyon Creek Toyota. From the moment we first walked into the dealership, we were treated with the utmost courtesy and respect b happened to come to Canyon Creek Toyota. From the moment we first walked into the dealership, we were treated with the utmost courtesy and respect by all the staff, especially by: Nav, our salesman (who we can not say enough about re: his polite demeanor, customer service skills, and attention to detail); Al, in finance (who was a fountain of knowledge in helping us find our way through mounds of paperwork); and the reception team (who each time we came in, always greeted us with genuine smiles, enthusiasm, and helpful "directions" to the free coffee). Both my son and I would not hesitate to recommend Canyon Creek Toyota and its excellent staff to anyone looking to buy a new (or used) automobile. We will definitely be back. Thanks everyone for a job "well done"! More

Had service recently and my car would not start properly and eventually had to be towed to get fixed. Coincidental that it was working fine before the service! and eventually had to be towed to get fixed. Coincidental that it was working fine before the service! More

I have been in the auto industry for 20 years. The team at Canyon Creek were fantastic. When I walked in, the receptionist was very polite. A salesman came over to me and asked if I needed help. He was pre at Canyon Creek were fantastic. When I walked in, the receptionist was very polite. A salesman came over to me and asked if I needed help. He was presently busy but immediately got Tyler to help me. Mark the used manager treated me fair on my trade, knowing I was not happy to see it go. Tyler showed me the Corolla and finance options. He is a pro. Numbers were fair right from the start. Ronnie in finance made the process seamless. I would recommend this dealership to anyone, it was a textbook experience and all of us in the car industry could learn from this team. More

My recent experience with Canyon Creek Toyota was awful. This is my honest review. I was looking for a new 2021 RAV4, after test drive wasn't overly impressed with the power or the noise the engine gave This is my honest review. I was looking for a new 2021 RAV4, after test drive wasn't overly impressed with the power or the noise the engine gave off inside the vehicle. Was recommended to try the hybrid instead, so I did. Liked this model better and went ahead with the purchasing process. Traded my Tacoma as part of the deal, this is where things started falling apart. My sales person was Ali Sharafat, I can not recommend him. First he argued with me my vehicle was in an accident, it never was. After a little digging it was Ali's mistake mixing up a VIN with another vehicle, ok mistakes happen, manager came in, we got it sorted out. After purchase and deposit I had an ETA for my new vehicle. I was in there beginning of May, ETA was beginning of June, a month out seemed excessive but it's covid, I have delays in my industry aswell currently, not a month but I get delays with the Pandemic. Upon the final day of my ETA I decided to call as I have heard nothing from them since purchase and well it was the final day of the ETA timeline. With a $40k purchase I think they should have given me a call not me call them. When I called, Ali seemed annoyed and that he was at home, "call the finance manager" was what he told me, so I did. Finance Manager had no info, Ali had no info, they'll get back to me... Get a call back giving another 2 week delay, I'm annoyed at this point. Try to figure out what's going on and Ali just laughed and giggled, it's just an ETA, "out of my control", "not my problem", "I'm not even suppose to talk to you after a sale." Not really what a person wants to hear so I wanted my deposit back, more laughter from him and he says "you'll never get your money back, you just need to wait." K I'm pissed, get me a manager. Mark called, we talked, had my mind at ease, got a new date, felt somewhat confident. Beginning of July. I get a call from Ali on June 25th saying I got your new ETA! Ok? He says it'll be here June 22nd, buddy that's 3 days ago... And he told me there's 8 other customers in the same predicament... I've lost all confidence here. Clearly he hasn't have a clue, logistics are inconsistent, no direction, no answers, just a big run around that is exhausting. Got a hold of the manager Mark again, he's letting me out of the deal, dealing with Mark has been good, he clearly is experienced. But the overall process was just so awful I can't stay with this dealership, I bought my previous vehicle here so was comfortable to go back, not comfortable here anymore. I can't fault the entire sales team as I never dealt with them but Ali Sharafat I would recommend you avoid as your salesperson. More

I would say Cel De leon is the best sales person I ever had. She explained well. I will recommend her to all of my friends and families without hesitation. thanks Cell 🙏 had. She explained well. I will recommend her to all of my friends and families without hesitation. thanks Cell 🙏 More

Canyon Creek Toyota gave me a very pleasant buying experience. Salesman Matt G was good to deal with as well as Manager Gary and The financing guy Ronnie. I have always been weary of dealing with Grea experience. Salesman Matt G was good to deal with as well as Manager Gary and The financing guy Ronnie. I have always been weary of dealing with Greasy dealerships but Canyon Creek was not like that at all. More

Very easy to deal with, great communication. I love my new vehicle. Thanks to Mathew, great service. Would buy from him again, very impressed with Canyon creek Toyota new vehicle. Thanks to Mathew, great service. Would buy from him again, very impressed with Canyon creek Toyota More

Cel de Leon is a fantastic Advisor. She knows her onions!!! I would recommend her to any customer and I’ll be at peace knowing she’ll do a good job. onions!!! I would recommend her to any customer and I’ll be at peace knowing she’ll do a good job. More

We bought a sienna last year. Love the car but the worst deal experience with this dealer. Lots of promises that never happened. Very unhappy. I will never step back my foot in to this dealership not even f deal experience with this dealer. Lots of promises that never happened. Very unhappy. I will never step back my foot in to this dealership not even for oil change. More