Back

Canyon Creek Toyota

Calgary, AB

2.6
242 Reviews

370 Canyon Meadows Dr SE

Calgary, AB

T2J 7C6

Directions

By Type

242 Reviews of Canyon Creek Toyota

November 04, 2022

Ask for Naveed Chouhdry - we have traded in and purchased 6 vehicles now thanks to Naveed's professional service- RAV4's and a Corolla. Naveed is a careful listener and translates that into action quickly so More

by Dale
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naveed Chouhdry
Nov 07, 2022 -

Canyon Creek Toyota responded

Hello Dale, I would like to thank you for taking the time to post your review about your purchase experience at Canyon Creek Toyota and your continued patronage with Naveed Chouhdry. Naveed likes to take his time to explain all of the process on how to purchase a vehicle and share his knowledge with our guests. I was going to say welcome to the Canyon Creek Toyota family, but you are already a valuable member of the family. Thank you for your continued support and safe driving. Dave Moran, Assistant Sales Manager

August 31, 2022

STAY FAR AWAY FROM CANYON CREEK TOYOTA they installed dangerously expired winter tires on my vehicle and wouldn’t reimburse me for new tires I had to purchase! Do not respond with a bogus reason why thi More

by Street1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kelly Muskett, Manager
Sep 01, 2022 -

Canyon Creek Toyota responded

Hello Caroline Street, I would like to thank you for taking the time to post your review about your experience at Canyon Creek Toyota. We at Canyon Creek Toyota strive for excellence in customer satisfaction and professionalism. We take this seriously and I would like to apologize if this was not the case for you. Could you please contact myself directly so that you and I can discuss this matter further? Sincerely, Kelly Muskett, General Manager

Sep 01, 2022 -

Street1 responded

REALLY KELLY? Sincerely(?) Kelly Muskett? Sincerely??? I should have gone to your manager, but he’s probably just as uncaring and rude as you! I will not contact you, I just want my cheque for the tires I had to purchase after your salespeople put dangerous overly expired tires on the vehicle I had just spent a lot of money on, purchasing at your dealership! You should be treating your customers with more respect!

June 17, 2022

This place use to be great. Maggie our sales person was absolutely amazing and knowledgeable. However the service department is a complete disaster. And once you buy, you are More

by Jeannene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
No idea
Jun 28, 2022 -

Canyon Creek Toyota responded

Hi Jeannene, thank you for taking the time to share your feedback regarding your experience with our Service Department at Canyon Creek Toyota. We realize representing the Toyota brand is a privilege, especially in a city like Calgary, and it deeply disappoints me to hear your expectations were not met. Our intentions are always to provide the best service possible, and we rely on customer’s feedback in order to learn and improve. If you would like to discuss further, please give me a call at 403-278-6066. Regards, Kelly Muskett, General Manager

May 09, 2022

Holy incompetence Batman. I just wasted my entire day. I would go into detail but these idiots have already taken up enough of my time. I'll just say avoid this place unless y More

by scott22
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jim Pattison Auto Group
May 10, 2022 -

Canyon Creek Toyota responded

Hi Scott, thank you for taking the time to leave a review about your experience at Canyon Creek Toyota. At your earliest convenience, could you please contact me directly so that we could further discuss what happened? Regards, Kirk Onrait, Service Manager (403-225-5305)

March 31, 2022

Ask for Naveed Chpouhdry if you are looking to buy a vehicle or trade in or both! Naveed was super helpful when we asked questions online as well as answered all our questions today as we went to look More

by muddejm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naveed Chpouhdry and Al Dhalwani, Jim Pattison Auto Group
Mar 31, 2022 -

Canyon Creek Toyota responded

Hello Marie, we’re so happy to hear you had a great experience with Naveed and Al. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Regards, Gary Chartrand, Sales Manager

March 30, 2022

We purchased a vehicle march 2022 and can't say enough about how amazing Maggie and Josh were. A total pleasure to deal with and turned a devastating situation we encountered from a different dealership More

by lori&dave
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie- sales and Josh- sales manager, Jim Pattison Auto Group
Mar 31, 2022 -

Canyon Creek Toyota responded

Hello Lori and Dave, thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved doing business with us. Your satisfaction is our priority, and we appreciate the opportunity to earn your business! Regards, Gary Chartrand, Sales Manager

January 22, 2022

We purchased a certified used Rav 4 a couple of years ago from Canyon Creek. We discovered we had difficulties with the jack when we were changing our summer and winter tires. We asked what they could do f More

by Ian
Recommend Dealer
Yes
Employees Worked With
Jim Pattison Auto Group
Jan 26, 2022 -

Canyon Creek Toyota responded

Hey Ian, Thank you for bringing your experience to light. We here at Canyon Creek Toyota most definitely do stand behind our product, and I can’t express enough how much I appreciate you identifying that with your review. Unfortunately, sometimes things can unintentionally be missed; however, I am pleased to see that Dave was able to rectify the issue, and we look forward to serving you and your family in the future. Thanks again for taking the time to let me know how our team was able to serve you. Sincerely, Josh Banman, Sales Manager

December 11, 2021

Canyon Creek Toyota staffs are proactive in notifying me ahead of their available vehicle that matches my preference. Maricel was very accommodating when we get in for the test drive appointment. she's quic More

by Vi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cel
Dec 13, 2021 -

Canyon Creek Toyota responded

Hello Vi, I would like to thank you for taking the time to post your review about your purchase experience with Canyon Creek Toyota and Maricel. Maricel prides herself on giving our guests the best purchase experience possible. Shaiful also likes to give our guests the information needed to make an informed decision. Thank you for recommending Canyon Creek Toyota, Maricel and Shaiful. Please stop by and say hello next time you are at the dealership. Dave Moran, Assistant Sales Manager

November 05, 2021

When my son was looking to buy his first (used) car, we happened to come to Canyon Creek Toyota. From the moment we first walked into the dealership, we were treated with the utmost courtesy and respect b More

by alan.edwardson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nav (sales), Al (finance), Reception Team, Jim Pattison Auto Group
Nov 08, 2021 -

Canyon Creek Toyota responded

Hello Alan, I would like to thank you for allowing Canyon Creek Toyota and our members to be a part of your son’s first vehicle purchase. I would also like to thank you for recognizing the efforts of our team such as our receptionists, Naveed and Al in Finance. We believe sharing our “fountain of knowledge” gives our guests the information needed to make an informed decision. At Canyon Creek Toyota, we strive for excellence in both professionalism and customer satisfaction. I will be sure to pass your words on to our team. Welcome to the Canyon Creek Toyota family; we are looking forward to seeing you and your son at our dealership for many years! Best regards, Dave Moran, Assistant Sales Manager

November 02, 2021

Had service recently and my car would not start properly and eventually had to be towed to get fixed. Coincidental that it was working fine before the service! More

by kirchnersb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Pattison Auto Group
Nov 03, 2021 -

Canyon Creek Toyota responded

Hello David, thank you for your review, we are sorry for your experience with Amy’s vehicle. As discussed on the telephone, it was very unfortunate that this occurred after the vehicle had been serviced. After review, it was found that the battery failure did not have anything to do with the fluid changes and engine noise investigation performed by our Service technician. Again, we do apologize for your experience and do hope that now with a new battery there won’t be any further starting issues with the vehicle. Regards, Kirk Onrait, Service Manager

2
...