Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Cambridge Toyota
Cambridge, ON
279 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
279 Reviews of Cambridge Toyota
May 18, 2018
New wheels! After dealing with Mitch for a short period, he immediately recognized my needs and referred me to Katrina. Mitch handled himself in a very profession After dealing with Mitch for a short period, he immediately recognized my needs and referred me to Katrina. Mitch handled himself in a very professional manner and after being referred to Katrina, I was happily surprised with the outcome. Katrina was very personable and professional at the same time, making my transition into my new(used) truck almost seamless. Understanding her job isn’t easy sometimes, I know she worked hard to acquire the best deal possible for me purchase. Thanks Katrina and Mitch! I’ll definitely refer people to you and will be back in the future. More
by Drywall Guy
Employees Worked With
Angelo Muro, Katrina Pappas, Mitchel Taylor
May 15, 2018
The most genuine and BEST PURCHASING EXPERIENCE! It was serendipity that led me to meeting Alex in the Cambridge dealership. I'm beyond happy to have meeting such an authentic caring individual. Deal It was serendipity that led me to meeting Alex in the Cambridge dealership. I'm beyond happy to have meeting such an authentic caring individual. Dealerships make me feel uncomfortable to begin with and he brought the genuine touch and really made sure my experience with Toyota is lasting and a memorable one. I never felt any pressure buying at any point as he provided an abundance of knowledge to keep me informed as I was looking into purchasing new 2018 Toyota rav4. He was so different and most importantly caring about my wants and needs through my current purchasing journey. I could honestly write three essays about him but I'm going to keep it short and sweet as I would HIGHLY recommend him to anyone intrigued with a Toyota model. Real recognizes Real and this is how loyalty is BUILT. More
by Dee25
Employees Worked With
Alex Baddoura
May 14, 2018
excellent assistance during special event 9th May 2018 fully informative pleasing negotiation with very personable, polite young man who guided us through our choices and made the "paperwork" for the retur fully informative pleasing negotiation with very personable, polite young man who guided us through our choices and made the "paperwork" for the return of our leased 2015 RAV 4 and the lease of a 2018 RAV 4 clear . many thank's Richard More
by Mac
Employees Worked With
Richard dela Rosa
May 14, 2018
True to the Rating I obtained Matt's info from Dealerrater, and picked him specifically due to his high rating, and must say that I was not disappointed. In fact I found I obtained Matt's info from Dealerrater, and picked him specifically due to his high rating, and must say that I was not disappointed. In fact I found Matt to be professional, courteous and prompt. I first contacted him on a Thursday via email, and he responded shortly after by phone. On Saturday I was in signing the papers. When I picked up the vehicle, he took his time to go over all aspect of the vehicle, which I hadn't really thought about, approx 1/2. Overall I am really happy that I reached out to Matt! Jeff, Waterford More
by Jeff123
Employees Worked With
Matt Campeau
May 13, 2018
Excellent customer care I was referred to Sean by a friend in Toronto. Me and the Mrs drove up to Cambridge as we were looking to purchase a vehicle. Thanks to Sean and his s I was referred to Sean by a friend in Toronto. Me and the Mrs drove up to Cambridge as we were looking to purchase a vehicle. Thanks to Sean and his superb customer service we drove out with a brand new vehicle. I would certainly recommend him to any one seeking to buy used or new vehicle. More
by Asnoori
Employees Worked With
Sean Mirzada
May 12, 2018
Very Helpful Richard was quick to help me pick out and purchase my car, was so helpful and accommodating! Was a first time experience for me in purchasing a new c Richard was quick to help me pick out and purchase my car, was so helpful and accommodating! Was a first time experience for me in purchasing a new car. Made it easy. More
by Tfoard
Employees Worked With
Richard dela Rosa
May 10, 2018
Purchasing my 2018 Toyota Tundra platinum I had an amazing experience dealing with Cambridge Toyota and in particular Alex Baddoura. I have been pricing out the Tundra platinum for a number o I had an amazing experience dealing with Cambridge Toyota and in particular Alex Baddoura. I have been pricing out the Tundra platinum for a number of years so I knew what I was looking for and previous pricing. Alex was extremely knowledgeable about this vehicle and the overall sales experience really helped me to commit to this purchase from this dealer. Throughout the whole experience even after signing the bill of sale and after picking up the vehicle Alex's service was fantastic. Always great fast, communication and he really went so far out of his way to make sure I was happy and comfortable with every level of the sale. I would highly recommend Cambridge Toyota over all the other local dealers I spoke to and in particular I would highly recommend Alex for any Toyota sale. More
by pauled71
Employees Worked With
Steve Harvey, Alex Baddoura
May 02, 2018
Great Service In less than two minutes of arriving at the dealership, we had a salesman approach us, and give us his undivided attention. We were able to test drive In less than two minutes of arriving at the dealership, we had a salesman approach us, and give us his undivided attention. We were able to test drive a few vehicles and ask questions. The salesman was very knowledgeable. We did not feel rushed or under pressure, although it was nearing closing time. More
by Becky
Employees Worked With
Matt Campeau
April 25, 2018
Truly a peaceful and happy experience On Tuesday April 24 I went into the Toyota Dealership and was taking pictures of a 2013 Matrix for my Parents. They are retired they have a Matrix now On Tuesday April 24 I went into the Toyota Dealership and was taking pictures of a 2013 Matrix for my Parents. They are retired they have a Matrix now but it’s very old. At 11:30 I hear this very happy, welcoming voice. I look to my right and it was Alex. He had the best first impression of a Product Advisor. He had a big smile on his face and made me feel very calm. I mentioned that I was taking pictures for my Parents. I also mentioned that my 02 Camry XLE is going to not be road safe soon. He asked me what type of car I was looking for and what would be the best match. I have never had any one before who deals with selling cars like Alex. He listened to everything I had to say about which car would meet my needs. We then went into his office and looked at two different models and pricing plans. He offered me water, hot beverages, cookies, even wipes for my hands. I was really overall impressed with how professional he was and how he took the time out of his busy day. I didn’t book an appointment I just originally drove into parking lot to take a picture of the Matrix. He also let me know that when my Parents are ready that he could come to their house with the car the want to test drive. I really impressed with this as my Parents get overwhelmed when they enter any car dealership with all the questions. The option of the test car coming to my house was truly impressive. He was a very good listener, calm, made me feel comfortable, no pressure. I have anxiety issues and when I left Alex’s office I had no anxiety. I was there from 11:30 am -4pm! On Wednesday April 25.2018 I was there from 1pm -4pm! I contacted Alex to see if I couple take both of the models for a test drive. I wasn’t expecting him to respond so quickly. He said come on over I will be more than happy to help you with that. His overall personality is so positive and it really brings you up. Each day after seeing Alex I have felt so excited about the cars. Alex is a truly dedicated worker. He never made me feel rushed. I was there from 1pm-4pm. I loved when he would say your time is my time. That really made me feel appreciated as a customer and that he wasn’t just trying to make a quick sale. I will recommend Alex to anyone that I know who is looking to purchase a Toyota. He should be promoted. He always made sure that I had a drink or if I was hungry. He always went that extra mile. Alex is overall a true genuine, patient, awesome sense of humor, good listener,patient, and he was overall 10 out of 10 in review for everything he helped me with. I have Learning Disability’s and with math. I’m a visual learner it takes someone to visually explain things. Or to break them down step by step. As my disability is Auditory Processing. He made me feel not embarrassed that I couldn’t figure it all the monthly fees & warranties. I have never had someone like Alex when it comes to buying a car. He made this whole experience a fantastic one and we had lots of laughs together. He is a man of his word. I never felt rushed. I kept asking if I was taking up too much or his time and he reassured me not to worry that I had all of his attention. That I was his number one priority. If I could do a commercial for Alex and how awesome he is I would. When we did each test drive he explained everything each car had to offer and the differences. He also made me feel very relaxed driving a new car. Alex is truly a great worker and I always felt he was putting me first. Thanks for an awesome experience Alex 😄😄 More
by Coachk
Employees Worked With
Alex Baddoura
April 21, 2018
Awesome The reason I returned to Cambridge Toyota is because such a comfort level had been established with Matt on my first visit. He was informative, polite The reason I returned to Cambridge Toyota is because such a comfort level had been established with Matt on my first visit. He was informative, polite and made me feel relaxed. More
by Prosup
Employees Worked With
Matt Campeau
