Cam Clark Ford Canmore
Canmore, AB
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401 Reviews of Cam Clark Ford Canmore
Everyone was very friendly and professional. I have forgotten the name of the gentleman that helped me at the desk; but he explained everything that would be done and made sure I had a ride hom I have forgotten the name of the gentleman that helped me at the desk; but he explained everything that would be done and made sure I had a ride home and back to the dealership; because the work was a few hours. As always, I enjoyed a wonderful mocha coffee while I was waiting for my ride. More
This dealership is top-notch. Gracie and the service always go above and beyond to be sure that service issues are dealt with in a timely and professional manner! Gracie and the service always go above and beyond to be sure that service issues are dealt with in a timely and professional manner! More
I appreciate the fact that I have access to a local Ford Dealership who consistently deliveries quality and efficient service. I always appreciate their friendly staff and follow-up calls. Thank you. Dealership who consistently deliveries quality and efficient service. I always appreciate their friendly staff and follow-up calls. Thank you. More
Very knowledgeable staff. Courteous and professional. Highly recommend this dealership to everyone. I have purchased many vehicles from Cam Clark Ford in Canmore and have alwa Courteous and professional. Highly recommend this dealership to everyone. I have purchased many vehicles from Cam Clark Ford in Canmore and have always been satisfied. More
I am so impressed with this location of Cam Clark. They do what they say and do it well. Daryl in service department goes over everything that has been completed on the vehicle in language I underst They do what they say and do it well. Daryl in service department goes over everything that has been completed on the vehicle in language I understand. He also advises me of work that needs to be done and when it needs to happen. I rate this dealership number 1 More
Our Transit was a custom order, Kelly walked us through the process and kept us well informed. Michelle handled the few glitches with delivery promptly and efficiently. Will definitely order from the deale the process and kept us well informed. Michelle handled the few glitches with delivery promptly and efficiently. Will definitely order from the dealership again. More
I struggle with this review because I can appreciate minor misses but also feel that I set a very clear expectation. I agreed in principle on a vehicle Wednesday and made it perfectly clear that I w minor misses but also feel that I set a very clear expectation. I agreed in principle on a vehicle Wednesday and made it perfectly clear that I will be arriving on Friday 9am to complete the documents and pick up. As part of this expectation, I made it clear that I was coming from out of town and intended to Visual inspect, test drive, sign required documents and subsequently leave. In order to achieve this, I requested that the terms and conditions of financing be sent to me Thursday and i would notify of my decision so that the paperwork again would be prepped and ready. I also requested that the vehicle be ready for inspection/test drive upon my arrival. However, none of this come to fruition. I arrived at 9am on Friday and the vehicle was still in the midst of being detailed. Financing paperwork hadn't been forwarded on Thursday. Nothing was prepared for my arrival, so effectively what should have be concluded within an hour, subsequently took 4 hours to complete. I was disappointed to say the least as I spent my morning waiting for documents to be printed off and organized, my preferences for financing were completed Friday morning as I sat at the desk. On a positive note, the finance manager was a pleasure to deal with and was transparent with the current situation and time required. Did we finally close out the deal yes, was the vehicle as advertised, yes. Was the offer to purchase delivered as signed, yes. However, the customer experience was less then desirable, especially considering how clear I was with my expectations. Given that I had purchased a vehicle in an entirely similar scenario, where I was in/out of dealership with new vehicle in 30 mins, my expectations were not unwarranted. More