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Cam Clark Ford Canmore
Canmore, AB
409 Reviews
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409 Reviews of Cam Clark Ford Canmore
December 19, 2024
It's rare I feel compelled to leave a negative review. We did not buy our vehicle here, but given that we pass through town frequently, getting service in Canmore seemed to be a good idea. In January o We did not buy our vehicle here, but given that we pass through town frequently, getting service in Canmore seemed to be a good idea. In January of 2023, well within the warranty period, I reported a problem with the passenger door power locks freezing in cold weather. I even included a video of the lock not functioning. The truck was brought into the shop, allowed to warm up, and then scanned for codes with the now un-thawed lock functioning. A few months later the truck was taken back a second time, the latches were greased and passed a rudimentary mechanical test. All the service department had to do was reference TSB 21-2207 from July 6th, 2021: "Some 2019-2020 F-150 vehicles may exhibit one or more power door locks inoperative." "1. Is the affected power door lock intermittently inoperative only during freezing weather? (1) Yes - proceed to Step 3 3. Replace the affected power door lock actuator." Of course now the actuator has failed outside the warranty period. Cost to me? About $700. I only wish at the time I had done the work of the service department to see if there was a known problem. Reluctantly I scheduled the work to be completed today. I made it very clear that I was coming from 100 kms away and was promised the work would start at 8:30 AM. When I checked at 11:20 AM no work had yet started on the vehicle. That was it for me - I picked it up and will get the work done somewhere else. I am now working with Ford Customer Relationship hoping to get some sort of financial assistance with an expensive repair that clearly should have been a warranty claim. The fault lies directly with this dealership. I don't directly blame the service advisors I worked with but clearly something important is lacking. More
by rhoff
Employees Worked With
Kate Wingett
December 19, 2024
I just bought a 2020 F350. I am from Montana and found this truck that was exactly what I was looking for. Brendan was very helpful and patient with all my questions and pictur I am from Montana and found this truck that was exactly what I was looking for. Brendan was very helpful and patient with all my questions and pictures I asked for. Since I was quite a distance away from them, I had to trust Brendan for honest answers on the whole deal. When I came to get the truck, it was just what I had expected. I was very happy with it! Cheryl was also good at helping me over the phone on the money end of it, since this was an out of country sale. I would recommend this dealership because of their easy going style and honesty in their dealings. More
by Dave
Employees Worked With
Cheryl Kelly, Jeff ? sales manager, Brendan Billings
December 14, 2024
Michael and Cheryl were both awesome and a pleasure to work with. I am very happy with my experience when it came to leasing my new Ford work with. I am very happy with my experience when it came to leasing my new Ford More
by noelreid77
Employees Worked With
Cheryl kelly , Michelle Kelcher
November 28, 2024
First Service on my new F150 was fast! Team got me in quickly... and vehicle was all done by 10am ! Monica and Darryl were really great, friendly and professional. Team got me in quickly... and vehicle was all done by 10am ! Monica and Darryl were really great, friendly and professional. More
by SEAN T
Employees Worked With
Monica, Darrel Littlewood
November 28, 2024
Brendan was top notch . .. I have known him for years and that was the reason I chose to buy my new F150 at Cam Clark. His knowledge of trucks was much appreciated. Very ea .. I have known him for years and that was the reason I chose to buy my new F150 at Cam Clark. His knowledge of trucks was much appreciated. Very easy to deal with and look forward to more business in the future. Thx Brendan !! More
by SEAN T
Employees Worked With
Cheryl - Finance, Brendan Billings
November 27, 2024
Hands Down - Cam Clark Ford in Canmore is the best dealership to deal with! The service department (Kate) is awesome - knowledgeable and friendly. Everyone from the reception, sales, etc are frien dealership to deal with! The service department (Kate) is awesome - knowledgeable and friendly. Everyone from the reception, sales, etc are friendly and accommodating. I have passed the word along to my friends in the Bow Valley and they have also had awesome experiences. More
by Cindy
Employees Worked With
Michelle Kelcher, Victor Zablotni, Robyn Pedersen, Kate Wingett
November 19, 2024
Darryl is the reason I keep coming back! He’s thorough, trustworthy & so very knowledgeable. He has helped me more than he’ll ever know. Thank you for great service and care! And of cour He’s thorough, trustworthy & so very knowledgeable. He has helped me more than he’ll ever know. Thank you for great service and care! And of course the guys who work on the vehicles are awesome too! More
by Canadianconnection12
Employees Worked With
Darrel Littlewood
November 06, 2024
Darrel who deals with my service work is both gracious, knowledgeable and a real pleasure to deal with- he keeps me coming back. He is a real professional ! Great employee to have!. I also enjoy connect knowledgeable and a real pleasure to deal with- he keeps me coming back. He is a real professional ! Great employee to have!. I also enjoy connecting with Heather - she is a very knowledgeable individual in regards to a variety of makes and models. Just plain great folks. More
by Lynn
Employees Worked With
Heather, Darrel Littlewood
