Calgary BMW
Calgary, AB
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185 Reviews of Calgary BMW
Unfortunately, I had a terrible experience with the service department and the lack of communication between team members. I needed a simple trie swap, preauthorized a balance and alignment 4 times and service department and the lack of communication between team members. I needed a simple trie swap, preauthorized a balance and alignment 4 times and still received phone calls during work to ask what I needed done to my car. Also I bought a summer tire which they informed me that the price did not include the mount and balance onto my existing rim. The whole experience was far more complicated then need be. More
In the last 15 years i have had a few BMW cars and SUVs and they have all been purchased and serviced by Calgary BMW. My Experience from the initial sales encounter to ordering the car or purchasing what and they have all been purchased and serviced by Calgary BMW. My Experience from the initial sales encounter to ordering the car or purchasing what was in stock, to arranging the leasing, to delivery, to after sales service, it is always a 10 out of 10. Without question their customer experience is what keeps me coming back to BMW and Calgary BMW specifically. More
Dealership employees are very friendly and responsive. They ensure they understand what service is required and check to see if there are any other issues or needs. They ensure they understand what service is required and check to see if there are any other issues or needs. More
First time BMW buyers. We were advised to contact Anthony Brice in sales and were not disappointed in his knowledge, personality and willingness to go beyond accommodating We were advised to contact Anthony Brice in sales and were not disappointed in his knowledge, personality and willingness to go beyond accommodating our needs. You phone or text, he actually gets back to you. When it came time to pick up the SUV, Bryanne, in the Finance department had all the paperwork done including the registration. Nathan, was given the task of teaching us all the buttons to push and what they all did! His knowledge and patience was amazing. We actually remember some of what he showed us. He even told us to come back anytime for help. I would recommend these 3 wonderful people at Calgary BMW if you want to leave with a smile. More