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Caledon Chrysler Dodge Jeep Ram

Bolton, ON

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266 Reviews

12435 Hwy 50 (Queen St. S.)

Bolton, ON

L7E 1M7

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266 Reviews of Caledon Chrysler Dodge Jeep Ram

August 23, 2017

Excellent experience and friendly staff I bought Jeep Cherokee 2016. Before I visited 3others dealership but something wrong. After first short meeting at Caledon Chrysler I found good car More

by Greg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Imran and Richard
August 21, 2017

Stay away After buying one Truck from this dealership, I went back to purchase one for my wife a year later. Let me tell you about the experience, frist off More

by Andrewd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
To, Chris
Oct 04, 2017 -

Caledon Chrysler Dodge Jeep Ram responded

Hello Andrew, We’re sorry for not meet your expectations when you recently visited our dealership. After you posted this review, the higher management looked into this matter and spoke to everyone involved and found out what exactly happened. Firstly, we checked the date on which you visited our dealership and we found out that the 15% rebate promotion had indeed expired when you visited. FCA had just started a new 10% rebate promotion on the Saturday before you visited our dealership. This change of rebate percentage was from the manufacturer and we had no say in this. Secondly, talking about the trade-in value of your vehicle, we agree the $3400 for a 2013 Honda Civic coupe with 82,000 kms is low but we also have to consider the cosmetic condition and the accident history of your vehicle. Upon inspection of your vehicle, it was noted that the car has a strong smoke smell along with tears and stains on the interior. The exterior body had some damage as well and the car has a previous accident history as disclosed by you. The trade-in value was calculated bearing all these coasts along with additional costs that might occur to fix mechanical problems if any. And lastly, we even contacted other FCA dealerships to order a vehicle that matched your specific interests but unfortunately, the deal did not work out. We’re really glad that you found your perfect vehicle albeit at another dealership. Safe Driving! Regards, Your Friends at Caledon Chrysler.

August 14, 2017

Poor business practices..not happy They had the car I wanted. I drove from Lindsay to Bolton. Drove the car and was prepared to purchase. I advised I'd make an offer. No such thing at t More

by Tred
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Withheld
Oct 04, 2017 -

Caledon Chrysler Dodge Jeep Ram responded

Hi, We’re really sorry that you feel this way about your experience at our dealership. Honestly speaking, we are a “One-Price” dealership and all our vehicles are priced as low as possible so that the customer need not waste their time and energy on hassling and haggling. We use “Live Market Pricing” which means all our prices are updated daily based on the market value of the vehicle so that the customer gets the best value for their money. This is the reason we do not negotiate on the price because, in all honesty of the fact, the vehicles are already priced as low as they can be. We have a huge inventory of used vehicles and no two of them are similar. Some vehicles come with a spare set of keys, some don’t, and honestly, we have no control over this. If you do decide to purchase an extra set of keys, we can definitely order them for you, but it would take a longer time for us to do that. We would first have to write up a work-order to order a spare set of keys, and after the order is approved we would receive the keys from Ford over the next few days. Once we have the keys, we would have to send it over to Ford along with the vehicle to program it. We suggested you do it as it would be easier to just drive into the Ford dealership and get it done then and there on the spot. Whatever we receive with the used cars (mats, extra key, books, etc.) we pass it on to the customer who purchases it. We’re really sorry that the vehicle you purchased didn’t come with a spare set of keys. We hope you’re enjoying your new vehicle. Regards, Your Friends at Caledon Chrysler.

August 06, 2017

2017 Ram longhorn I recently purchased a new Ram Longhorn from caledon chrysler and had a great experience. My salesman Khizer was very helpful in finding the perfect t More

by Longhorn Jav
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khizer,Geoff
July 24, 2017

Service guywas great. Pressure sale of insurance wasn't Bought a used truck from this dealer. Sales was disappointing. I clearly wasn't buying a high end vehicle, but the salesperson didn't know much about More

by New Farmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Hamid, Ionas
July 18, 2017

Imran was very helpful! Imran worked with our family to meet our needs. He was friendly, attentive and explained information clearly. We are happy with our new Jeep Grand C More

by Happy family
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Imran Alvi
July 05, 2017

Awesome I accidentally came across this dealership when searching the web for a vehicle. Really glad I did. Next vehicle I need I will be coming here first More

by Douglas Home
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arman Amirvar
June 24, 2017

Exceeded my expectations I bought a new Ram Limited sight unseen, Arman was very helpful and flexible. I called him Saturday after seeing the Ad on autotrader. He help confirm More

by Wil
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arman Amirvar
June 12, 2017

Excellent I had never been to the dealership before Staff was friendly and professional My vehicle was fixed and returned in no time And there were no hass More

by Jane W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd
June 09, 2017

Great pricing and staff Bought a 2017 Ram 1500 longhorn from Caledon. they made the process of buying from bc simple and straight forward. though it was a lengthy process, in More

by SCL17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TJ Shah, Sabrina Ferrari, Hamid Samanian
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