Caledon Chrysler Dodge Jeep Ram
Bolton, ON
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272 Reviews of Caledon Chrysler Dodge Jeep Ram
Unprofessional at the very least This is beyond pathetic customer service, rude ( EVEN ON THE PHONE), and uncouth behavior. I have never in my life known any store that would not want This is beyond pathetic customer service, rude ( EVEN ON THE PHONE), and uncouth behavior. I have never in my life known any store that would not want to sale a product to someone even after calling 3 times, never met me....I had left a message with one rep asking to speak to a Maria and told them i was on my way from Toronto to dealership. Finally Maria calls back and say hi the vehicle is sold bye.... sensing suspicious response, after a couple of hours i have my friend call and was told vehicle is available!!!! You judge for yourself..... More
No pressure sales tactics. Best price in Ontario. TJ was efficient and helpful. Test drove a new Cherokee Monday evening, purchased and drove home Tuesday evening! All in all it Best price in Ontario. TJ was efficient and helpful. Test drove a new Cherokee Monday evening, purchased and drove home Tuesday evening! All in all it was a great experience and will always consider them for new vehicles we purchase. Thanks TJ. More
very good experience and fast service Tj Shan is a good seller, he is very honest and gave us fast service. We are very pleased with our visit there at the dealership, and our purchase. w Tj Shan is a good seller, he is very honest and gave us fast service. We are very pleased with our visit there at the dealership, and our purchase. we drove all the way from sudbury ontario to purchase the vehicle was very pleased with the vehicle we did receive the ultimate experience and friendly customer service More
A simple pleasure My 8hr drive south was the best thing I did, to buy from Caledon Chrysler. Everything, from their web site to the paper work, was an absolutely wonde My 8hr drive south was the best thing I did, to buy from Caledon Chrysler. Everything, from their web site to the paper work, was an absolutely wonderful experience! Sam Islam and his co-workers treated me with the utmost respect, starting with the 1st phone call to Shawn waving g'bye as I left the lot. There was absolutely no pressure and the entire staff were courteous and fun to be around! It was nice to see! Thank you very much! I just love my new Jeep! More
A very good experience! We found a good car at a fair price and were well treated by all of the staff. It was a very very good experience. We found a good car at a fair price and were well treated by all of the staff. It was a very very good experience. More
Easy as pie to buy a new vehicle. I bought a new vehicle after looking at photos on auto trader. I live 2 1/2 hours away so I bought this over the phone. It's the second time I have do I bought a new vehicle after looking at photos on auto trader. I live 2 1/2 hours away so I bought this over the phone. It's the second time I have done this with new cars. Best price by far. We were in and out in about an hour. Only unexpected cost was wheel locks but the dealer did not pressure other items like insurance, protective coatings, extra warranty, theft protection etc. The price was so low I didn't even bother trying to bargain lower. I think that would be a first for me. More
Professional I wanted to look at a new SRT Grand Cherokee and was impressed that TJ wanted to offer me a used one at a very good discount. I was treated with court I wanted to look at a new SRT Grand Cherokee and was impressed that TJ wanted to offer me a used one at a very good discount. I was treated with courtesy and professionalism and TJ made me feel like a worthy customer. I purchased the new vehicle at a reasonable price although if I haggled more I am sure I could have got a little more off. There was a small glitch with the horn chirp when locking the vehicle and this will be fixed within the next few days under warranty. TJ was very helpful and even put a nice bow on the hood when we picked up the car. More
Peter Saija-Most warm and helpful Though the Acura I purchased from this dealership was not the usual inventory of this company, I found Peter to be most helpful in answering the numer Though the Acura I purchased from this dealership was not the usual inventory of this company, I found Peter to be most helpful in answering the numerous questions I had with regards to the said purchase of this (Acura) vehicle. Peter responded to my queries most expeditiously (phone and email) , and in the end I felt satisfied that I made the right decision. At all times, he was most courteous and friendly and I was really impressed by his professionalism. I wish I will meet another "Peter" in any subsequent quest for a vehicle from a reputable dealership(such as his) More
Shady dealership When planning to purchase a $40k used vehicle, this dealership refused to let me have it inspected by a CAA approved independent garage. No dealershi When planning to purchase a $40k used vehicle, this dealership refused to let me have it inspected by a CAA approved independent garage. No dealership I've ever dealt with in the past has EVER refused a 3rd party inspection on a used vehicle. Some I've asked about it since have explicitly said they encourage it and would distrust any organization that would feel otherwise. I'll never do business with these people. They were rude, raised the price of the vehicle after interest was expressed, and are completely unreasonable. More
Untrustworthy Dealership I warn any potential customer to be very careful of any “deal” this dealership offers. Without going into too much detail, my experience negotiating w I warn any potential customer to be very careful of any “deal” this dealership offers. Without going into too much detail, my experience negotiating with this dealership was appalling due to their unsuccessful attempt to deceive us into believing they were offering a significantly better deal than the deal we received from another dealership for an identical vehicle. In short, they tried to convince us using biweekly pricing that they were matching the other dealership that relied upon monthly payments (which was our preference). We were very clear as to the payment amount and finance term, but they tried to disguise their numbers using different variations of a biweekly payment plan that equaled significantly more than the other dealer we visited. When I initially disagreed with them, I was told I was wrong. Simple math clearly proved them wrong. When I demonstrated this, they simply said they couldn’t match the price. In fact, not only were they unable to match the price, my calculations revealed that their offer was nearly $100 more than the other dealer which equated to more than $4,000 over the finance term. Even more troubling was that their refusal for transparency regarding the financial break down of their final price and payments. More




