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CMP Chevrolet Cadillac Buick GMC
Calgary, AB
447 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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447 Reviews of CMP Chevrolet Cadillac Buick GMC
August 17, 2016
Go to Cody Talk to Cody Stretch, his professionalism and knowledge of the vehicles was astounding, He and him alone sold me this beautiful truck I am excited to Talk to Cody Stretch, his professionalism and knowledge of the vehicles was astounding, He and him alone sold me this beautiful truck I am excited to drive away with. More
by Daveguy123
Employees Worked With
Cody Stretch
August 16, 2016
A free recall ended with a huge bill I don't deal with dealers that often. But the only encounter with this dealer leaves a bad taste in my mouth. It started with a GM recall letter re I don't deal with dealers that often. But the only encounter with this dealer leaves a bad taste in my mouth. It started with a GM recall letter regarding ignition switch back in 2014. I immediately booked an appointment with this dealer. I brought my car in in the morning and got the call in the afternoon that the serivce had been done. I drove home happy. But in the next 2 years, I kept getting bombarded with the same recall letter from GM. I thought it might be just a mistake from GM's side. But eventually I decide it should be stopped from the source. So I drove to this dealer and told them to update GM regarding the recall status. To my big surprise, they told me that my car wasn't serviced on the first appointment at all as per their record. Thinking xxx to myself, I booked another appointment with them. The next day morning, I brought my car in again, left my car and key to them and went to work. I expected it to be completed very soon since they told me it's a minor fix to the key itself, nothing else. But I waited whole day without a call from them. Eventually, it's close to my off time and I felt necessary to call them to check with the status. They told me it's good to go (Why don't notify me sooner, I wonder). So they picked me up, handed me the key and released the car. I tried to open the car door with the fob. No response from the car. Opened the door manually and tried to start the car, the car wouldn't start, as if the battery is dead. Tried to boost the car, no avail. So apparently something else was stopping the car from starting. But by that time, their shop was about to be closed for the day as well. They refused to check the car and told me to book another appointment. As I couldn't drive the car away, I left my car and key with them. The next day, they told me it's a car control module issue and would charge me close to $800! They kept telling me that it's a simple key fix and the car failure had nothing to do with them. So why such a simple fix took you so long to contact (or, more precisely, not contact) me for so long on the previous day? Besides, this car never left your place. As a customer, all I see is this: the car was brought in in working condition but couldn't even be started when it's released. Shouldn't businesses take responsibility of their customer's assets when they keep them? Also the excuse of "diagnosis shows the failure has nothing to do with us" is lame and unfair since you are playing the player and judge at the same time! Who can have confidence in future GM recalls if such thing can happen without dealers or GM taking responsibilities? I see another complaints regarding this ingition recall that breaks some parts but they never admin the fault. I guess I'm not the only one. More
by George
Employees Worked With
I don't know their names
August 11, 2016
Lovely Experience :) I called Finance Manager Billy Romeike one afternoon to inquire about new financing/trade-in options for my 2014 GMC Terrain after going through a tro I called Finance Manager Billy Romeike one afternoon to inquire about new financing/trade-in options for my 2014 GMC Terrain after going through a troublesome divorce. He related to me on a personal level immediately and understood I was really nervous about what my options were. Would I be approved, would I get a bad deal, what if I buy a dud? etc... Billy helped me through the process of pre-approval, he knew I was nervous and did a great job of pairing me with a salesmen (Bob Thomson) who was lovely to deal with. Bob was patient and kind, he is a no pressure sales guy which made me feel comfortable. He listened to my needs and I think I asked him probably a million questions. When it came time to making a decision Bob made sure to walk me over all of the paperwork slowly and in detail, making sure I understood everything in it entirety. I felt confident I was getting into something safe and reliable (and of course a little more fun then the Terrain!). Billy went above and beyond to make sure I got the best possible financing and interest rate at the banks in an effort to make sure we stuck to my budget and the sales manager helped a little on the price as well. All in all, great service, attentive staff and I'm zipping around in my Infiniti G37x like a boss :) Thanks guys! More
by Victoria
Employees Worked With
Robert Thompson, Billy Romeike
August 10, 2016
Worst customer service I have had. Sitting in the lounge here at CMP, my vehicle has been here since last Thursday morning to get the rear shocks replaced. Going on 20 minutes for them Sitting in the lounge here at CMP, my vehicle has been here since last Thursday morning to get the rear shocks replaced. Going on 20 minutes for them to get my bill ready for me to pay, even though they called to tell me it was ready at 5 pm yesterday. Very frustrating after all the phone calls and voicemails I left, even had to drive back here during the time it was here to get some where because no one could get me an answer over the phone. More
by Austin S
Employees Worked With
Maverick Long
August 07, 2016
Excellent Buying Experience! Will Recommend ti All! This is my second purchase in the last 6 months from CMP. In deciding where to buy this recent vehicle, there was no hesitation to go to Bob Thompson This is my second purchase in the last 6 months from CMP. In deciding where to buy this recent vehicle, there was no hesitation to go to Bob Thompson again. He has been sincere, knowledgeable, and professional throughout both buying experiences and trust him for our planned next purchase in the New Year. All the staff I've met from CMP have been terrific as well, including Juan and Billie. The website is also excellent and very easy to navigate and sort through the great selection of vehicles. More
by Eric Perez
Employees Worked With
Bob Thompson
August 06, 2016
good experience with salesman Bob Thompson. car was ready on time. car was clean. good all around customer service and i would recommend them to friends with salesman Bob Thompson. car was ready on time. car was clean. good all around customer service and i would recommend them to friends More
by carguy
Employees Worked With
bob thompson
August 05, 2016
Used car sales We enjoyed our experience working with real people. We were well looked after and would recommend CMP to anyone. We were impressed with all the sta We enjoyed our experience working with real people. We were well looked after and would recommend CMP to anyone. We were impressed with all the staff. More
by Tge
Employees Worked With
John Peterson
August 03, 2016
Excellent in all aspects! Awesome experienced I'm very satisfied and happy with the services given to us by Anthony Cordoviz & Robert. Hope all the Sales Consultant are like them. That was one of I'm very satisfied and happy with the services given to us by Anthony Cordoviz & Robert. Hope all the Sales Consultant are like them. That was one of my great day and unforgettable experienced dealing with them. Thank you so much guys! Good luck and more power! More
by lyncusi73!
Employees Worked With
Robert , ANTHONY CORDOVIZ
July 27, 2016
Exceptional Customer Service He was very exceptional, courteous and professional. I was 100% satisfied with the services rendered. I will recommend CMP Auto to friends and familie He was very exceptional, courteous and professional. I was 100% satisfied with the services rendered. I will recommend CMP Auto to friends and families it is the place to buy and service More
by Omolove233
Employees Worked With
Dayo Sanni
July 27, 2016
My Service Department I was very impressed with the Service team at CMP. The advisor was very knowledgable and kept me in the loop on my oil change. Best experience I have I was very impressed with the Service team at CMP. The advisor was very knowledgable and kept me in the loop on my oil change. Best experience I have had at a dealership for vehicle servicing. More
by GmcSierra16
Employees Worked With
Rob Miller, Nicole
