CMP Chevrolet Cadillac Buick GMC

3YR, 160,000KM WARRANTY NOT HONOURED I purchased a replacement transmission from CMP for my 2007 Cadillac Escalade Ext ($2,395.23) I would have been far better off picking one up from a w I purchased a replacement transmission from CMP for my 2007 Cadillac Escalade Ext ($2,395.23) I would have been far better off picking one up from a wrecker/junk yard for $900, This transmission will lock up or bind for a second and throw you into the steering wheel (when cold) shortly after going from reverse to drive, also when cold it may slip out of 3rd gear upon acceleration, reverse gear slips and chatters the clutch plates (yes the fluid is at correct level). I've had it in to CMP they wouldn't honour the warranty and had the dumbest excuses ever heard, once telling me the transmission is operating properly,(IT HAS NO REVERSE, but the other issues listed above only show up when cold as ive made very clear to them numerous times) so ill be either replacing the valve body myself or replacing the trans with one from a wrecker because I'm just guessing but I'm sure this slipping has done excessive damage to the clutch plates. if this is the case I will dismantle and document it with my go pro and it will be for all to see on you tube. on a side note, I called shaw for the valve body, The parts guy asked for reason and symptoms, after telling him the story, he said don't touch it/don't open it up and just bring it to them for warranty and he would have his service manager contact me for an appointment, I thanked him and got the call to bring it in of which they took the vehicle make/model and serial number, so when I get there Funny story, they tell me they don't warranty Cadillac. so off I go again with a head about to explode. this is the worst vehicle experience ever, then shaw calls me back to ask about my experience I kind of chuckled and said I'm just throwing the truck on kijiji, so he asks if they can help with a new truck haha, they cant even honour warranty on a transmission, I'm certainly not buying a GM product again. Q.when are GM truck interiors going to catch up with modern designs? they feel so cheap and look so old. I would just like to add, after talking to many people about this, I have yet to find anyone who had a positive experience at CMP, they tend to tell me there own story of paying for nothing, so not sure where the positive internet reviews came from? maybe themselves? And as for your automated response.... Go **** yourself. A few sales is nothing to you but I guarantee that lost business will far outweigh the simple fix needed to honour warranty on the junk transmission you sold me. cheers! And yes I have the list of all kaizen auto group. Same goes. More

Very friendly from the first minute,no pressure. Very Very friendly, totally no pressure. Wiling to go mile to make you happy and satisfied. Would go there again. Love my new car. This is the first Very Very friendly, totally no pressure. Wiling to go mile to make you happy and satisfied. Would go there again. Love my new car. This is the first time, we own new car we come to get used. Amazing Salesmen. Thank you! Nikola and Dubravka Simunic More

Aazing Unbelievable expierence yet again here! The salesman Seun was great through the whole process. This is not the last time in fact I will continue to ge Unbelievable expierence yet again here! The salesman Seun was great through the whole process. This is not the last time in fact I will continue to get everyone I know looking for a vehicle to make sure they go here. Not only the sale but the fact that they did take care of us with a loaner while we wait to get the car, the team here is first rate at all levels! More

Low ballers on trades. Took my Chevrolet Traverse in for a trade appraisal. I filled out the online form the day before and gave the info that it needed new tires. Called Took my Chevrolet Traverse in for a trade appraisal. I filled out the online form the day before and gave the info that it needed new tires. Called and gave me a price I wasent happy with but he mentioned they may be able to do better upon seeing it. Stopped in and they offered me a lower price based on that it needed new tires which I had previously disclosed. They are a greedy dealership looking to take advantage of people. I would recommend steering clear of them and there tactics. More

Amazing experience I am happy with what I got and Dayo was there for me, no pressure, I came in two times before I bought and he was calm. I am happy with what I got and Dayo was there for me, no pressure, I came in two times before I bought and he was calm. More

Used Ford Explorer Purchase Vehicle is great, as was service. Found a small spot of bare metal on lift gate after purchase that should have been noticed/fixed before sale, but I Vehicle is great, as was service. Found a small spot of bare metal on lift gate after purchase that should have been noticed/fixed before sale, but I missed it too, so can't complain too much! More

would not buy another Cadillac from these crooks again after complaining about serious noise coming from the engine at least 10 times during the first 2 years, their service dept couldn't find anything wro after complaining about serious noise coming from the engine at least 10 times during the first 2 years, their service dept couldn't find anything wrong. Only after the drive train warranty ended, could they incorrectly diagnose the problem as an active fuel mgmt. problem. 2 weeks and 5 thousand dollars later the problem was worse. I reported my disapproval about the work done the next day. I returned the truck a couple weeks later, and after another week they came back with a collapsed piston, however they would only give an offer of 2500 towards a rebuilt engine worth 11 thousand dollars. The truck has fortunately been at a reputable shop and has had this piston problem fixed. They have proven the problem in this engine has existed for at least the last 2 years. All our service has been exclusively done by these people, and after being a loyal customer for the past 3 vehicles and servicing every little thing they could actually diagnose correctly there I can tell you the service there is unacceptable.. Since the latest staff changes the service has actually gotten worse. More

Great Service, Great Experience It was a great overall experience purchasing my new Cruze through Seun Orowu at CMP Auto. I would recommend this dealership to everyone. I have purcha It was a great overall experience purchasing my new Cruze through Seun Orowu at CMP Auto. I would recommend this dealership to everyone. I have purchased my last two vehicles from them and have nothing but good things to say about the location and Salesperson. More

CMP Auto A Good Place Dayo was nice and composed, we had no issues at all as he was on top of his game, got us what he wanted and we are good. Dayo was nice and composed, we had no issues at all as he was on top of his game, got us what he wanted and we are good. More

Awesome overall experience Needed a new vehicle but was unsure with my past credit issues. Spoke with Jeff Ward at CMP and had a new car lined up in no time at all. Pickup exper Needed a new vehicle but was unsure with my past credit issues. Spoke with Jeff Ward at CMP and had a new car lined up in no time at all. Pickup experience just as nice and easy. Went over the vehicle and all the bells and whistles with Jeff, signed papers and was on my way. More