
CMH Auto SUPERSTORE
St. Catharines, ON

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522 Reviews of CMH Auto SUPERSTORE
No pressure, friendly staff I was extremely happy with the way the lot was set up. Easy access to look around. I was also happy with the no pressure approach from the salesman Mi I was extremely happy with the way the lot was set up. Easy access to look around. I was also happy with the no pressure approach from the salesman Mike Holder. I was basically given free rein to view and go over the vehicle I had interest in without anyone looking over my shoulder. I was also happy with the trade value assessment of my current vehicle and that process was very easy. Overall CMH was one of the nicest dealerships I've dealt with. They seem very committed to providing a good buying experience and all indications are they will stand behind the vehicles they sell. More
Great Experience! I recently purchased a vehicle from CMH and had a very pleasant experience. Jose was very attentive and made sure to stay in communication as the car I recently purchased a vehicle from CMH and had a very pleasant experience. Jose was very attentive and made sure to stay in communication as the car went through the safety and e-test. The vehicle was going to have to have the timing chain replaced in a few months so they did it as part of the safety at no extra cost. The entire experience was hassle free and the price for the vehicle I purchased was about $2000 less than other dealers (for the same year and equivalent mileage). More
Great Service Great Car Happy Customer Everyone that I met at CMH was friendly and helpful, making the process very easy and enjoyable. I am very happy with my purchase and would definitely Everyone that I met at CMH was friendly and helpful, making the process very easy and enjoyable. I am very happy with my purchase and would definitely recommend this dealership. More
Customers Matter Here! From our first contact with Mike Holder thru financing, trade arrangements, delivery, all the way to after sale service ,everybody at CMH helps you be From our first contact with Mike Holder thru financing, trade arrangements, delivery, all the way to after sale service ,everybody at CMH helps you believe that Customers really do Matter Here! Forget the bad reputation connected to "used car dealers". We were very comfortable shopping and checking out the inventory and never felt any pressure to buy. Once we decided on a truck the whole sale process was made as smooth and painless one could ever hope. After enjoying the truck for a month and we found a few minor issues to be fixed, the receptionist made a convenient appointment for repairs and Rob the mechanic listened to my concerns and fixed everything. Overall a very happy experience! More
Great Service! Jose provided great service. I would recommend CMH and Jose to anyone who is looking to buy vehicle. The process of buying was made easy. Keep up the Jose provided great service. I would recommend CMH and Jose to anyone who is looking to buy vehicle. The process of buying was made easy. Keep up the great work! More
Very well done Looking for another vehicle. Very knowledgeable staff and great hours. Large amount of cars to choose from and we would recommend their services to a Looking for another vehicle. Very knowledgeable staff and great hours. Large amount of cars to choose from and we would recommend their services to anyone looking to buy another vehicle. More
Quick, easy, simple For a first time buyer, it was a quick and simple process with CMH. With it Jose was very simple, and it shows that he is very experienced in selling For a first time buyer, it was a quick and simple process with CMH. With it Jose was very simple, and it shows that he is very experienced in selling cars, we explained what we wanted in a car and Jose found one the same day. We are very happy with the service and with the car thank you CMH! More
Mediocre experience For starters, the first salesman to approach would not speak to me directly. My husband told him twice that "the lady" was buying a car, but was still For starters, the first salesman to approach would not speak to me directly. My husband told him twice that "the lady" was buying a car, but was still handed a business card and I was ignored. I should have walked then and there. I wanted to see 3 cars. Flagged down a young man, Matt, and asked for keys. He was not quick, but got the job done. I crawled through all of them and decided to drive one. Nissan uses a CVT, I was not instructed how this might go, and when I got back, Matt didn't know about it either. Not helpful, because if I hadn't pulled over to read the manual, I would have thought the transmission was broken. I chose to purchase the car. He brings me to do the financials. Confusing at best, slightly painful, but we got it done. I tell Matt: there are 3 different tires on the vehicle which won't pass a safety, and I'd like to pick it up as soon as possible. It's Saturday. Wednesday morning I got a call that the mechanic had to order tires. (Really!?) why were they not ordered Monday? That evening I had to stop there for some reason or another, and when we pulled out, we were behind the car I had just paid for, being driven in the rain like a drunkard was behind the wheel. No signals, speeding on the highway (oh yes I followed it!) After about 2km, we lost it. Picked the car up Thursday. Seemed like a long time, but I wouldn't really know. Happy enough with the purchase, but didn't fall in love. I got service, but it was not stellar. Matt is young, green. Did his job, but no finesse or experience. If only it ended there. I have since received 3 phone calls asking for a review, and 1 text message, "hoping my husband might buy there next". Yes, a text message. I've had bad service before. This was borderline. Generic. Sad I spent money there. Good luck to you Matt! I'm sure one day you will be great at what you do. More
Great experience, no high pressure sales people. The dealership is clean, we dealt with Matt Boisclair to sum it up in a few words he was great, very professional, answered all our questions, told th The dealership is clean, we dealt with Matt Boisclair to sum it up in a few words he was great, very professional, answered all our questions, told the truth about the vehicle we bought, nothing was hidden or concealed. I would highly recommend CMH and especially Matt. More
Helpful in buying my first car Really good customer service, Matt was really helpful in finding something in my price range. Matt was also really friendly with me and my family that Really good customer service, Matt was really helpful in finding something in my price range. Matt was also really friendly with me and my family that came in! More