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CMH Auto SUPERSTORE

St. Catharines, ON

4.6
523 Reviews

169 Hartzel Rd

St. Catharines, ON

L2P 1N6

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523 Reviews of CMH Auto SUPERSTORE

January 27, 2018

Awesome All of the staff was very welcoming and helpful with finding both a vehicle and a financing budget that would work for me even eith having credit that More

by Ryken9901
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Holder, Heidi Dickinson, Leonie Ardell
Oct 22, 2018 -

CMH Auto SUPERSTORE responded

Thanks for sharing and glad to hear you were pleased and that we were able to arrange the financing you need for your purchase ! Phil

January 27, 2018

Great Experience at CMH My mother and I both bought cars from CMH for our birthdays. Sam was our salesmen and he was great from start to finish, no pressure, no pushing he wa More

by June Furlano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Post, Leonie Ardell, Sam Agostino
Oct 22, 2018 -

CMH Auto SUPERSTORE responded

Thanks for sharing and glad the overall experience was positive. We appreciate the loyalty of you family. We love getting referrals at CMH and gladly pay referral fee. I apologize that you had to fight to get the referral fee and I have discussed with my staff on ways to avoid this from happening. Hopefully we will do better next time. Thanks for your business ! Phil

January 26, 2018

2011 Hyundai Veracruz Our experience at CMH was above what we expected from a salesman and dealership. Mike's approach to selling cars should be a "how to" industry standa More

by Veracruz 2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Holder
Oct 22, 2018 -

CMH Auto SUPERSTORE responded

Thanks for sharing and glad to hear the no pressure approach at CMH is appreciated. Very happy that you are were pleased ! Phil

January 26, 2018

Always a great experience. Staff are very friendly, informative, and a pleasure to deal with. We have bought two cars at CMH and it will be the first place we go for our next. More

by condons83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paulette Dyck, Michael Holder, Heidi Dickinson, Leonie Ardell
Oct 22, 2018 -

CMH Auto SUPERSTORE responded

Thanks for sharing and glad it was positive. It was nice of you mention our staff by name including our receptionist Paulette ! Phil

January 26, 2018

Very happy I loved the fact all the test drives were in my price range. Mike made my first car purchase in 12 years easy and pleasant. More

by Redgallop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Holder
Oct 22, 2018 -

CMH Auto SUPERSTORE responded

Thanks for reviewing and thanks for your business ! Phil

January 26, 2018

Camry Purchase I had an amazing experience and Michael was very helpful and made everything very smooth and easy! I've recommended him to my other friends and look f More

by Marif
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Holder
Oct 22, 2018 -

CMH Auto SUPERSTORE responded

Thanks for reviewing and thanks for your business ! We appreciate the referrals too ! Phil

January 25, 2018

Easy Car Purchase Overall good experience from the test drive to deal completion. This is a very busy place but that's a good sign for potential buyers! Thanks Mike More

by Wiz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Holder
Jan 26, 2018 -

CMH Auto SUPERSTORE responded

Thanks for sharing your comments ! I am glad you pointed out that we are a busy dealership to readers of this review. We have fair but firm pricing, and our vehicles on the whole sell very quickly (so far this January we have been selling 30 vehicles per week). Often we have to inform customers a vehicle is sold by the time they decide to buy it. This is why we ask for a deposit to "hold" a vehicle. I am glad you were happy with Michael and we appreciate your business ! Thank you. Phil

January 25, 2018

No pressure, easy purchase The whole purchase experience was great. I was allow to place a deposit for 2 days, so I could test drive the vehicle with my family. The sales room More

by John The Old Guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Holder, Heidi Dickinson
Jan 26, 2018 -

CMH Auto SUPERSTORE responded

Thanks for the great review. I am glad you mentioned the deposit to secure the vehicle until you came in to see it. Too often I see vehicles sell before a customer can come in and buy it. We have a firm but fair pricing policy at CMH and as you noticed we are busy (we have sold in excess of 100 vehicles already this January). Many customer still naturally want to negotiate, but most often decide to purchase regardless. Michael is a top sales person and he and others here will not pressure you. The same no pressure approach applies with our finance/warranty ladies. This is our policy at CMH and we appreciate the positive feedback we get in this regard. Thanks for sharing, and thanks for choosing CMH ! Phil

January 23, 2018

Family like environment This is the second vehicle we have purchased from CMH and we love the quality of their vehicles and especially their service. Going in to the dealersh More

by Lennyv543
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Holder, Leonie Ardell
Jan 23, 2018 -

CMH Auto SUPERSTORE responded

Wow - that's very nice ! Very happy to hear you feel comfortable here and thank you for your repeat business ! Phil

January 22, 2018

Great Service and Good Selection of Cars Great service, and very easy and relaxing to deal with. We had seen a few cars that we had been interested in on the website. After speaking with Mi More

by Cathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Holder, Heidi Dickinson
Jan 22, 2018 -

CMH Auto SUPERSTORE responded

Thank you Cathy for taking the time to submit a review ! Glad to hear you like our no pressure approach here and happy that things went to your satisfaction on you third vehicle from CMH. We truly appreciate your loyalty !

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