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Bytek Volkswagen
Ottawa, ON
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88 Reviews of Bytek Volkswagen
My experience with Bytek Volkswagen's Service Dept. Appointment 1: Contact them for body work, once parts arrive the work itself takes 2 weeks and on return, the turbo in my GTI is no longer working a Appointment 1: Contact them for body work, once parts arrive the work itself takes 2 weeks and on return, the turbo in my GTI is no longer working and I'm receiving EPS errors. I'm told this is a coincidence and unrelated to the work that was done. Appointment 2: Schedule appointment to have turbo replaced, they keep car for the full day only to tell me they don't have the parts in stock. Appointment 3: Parts now in stock, they replace the turbo. However in the process, my fuel tank no longer accepts gas. Also told this is a coincidence and unrelated to their previous work. Appointment 4: Told they are unable to fix whatever the issue may be. Asked if a replacement or rental car can be provided, they said they have none available. Current Status: I have a car that I can't fuel up with no word on expected timelines for a resolution. Note: None of these previous issues were caught upon inspection by their 'certified' VW mechanics. If you are looking to save hours of your time and thousands of dollars, avoid Bytek's service dept and their many 'coincidences'. Beyond their incompetence, it is paired with the worst customer service imaginable. More
I purchased a brand new VW Tiguan Comfortline from Bytek in the summer of 2019. I have had it for three years a very happy both with the car and the service from Bytek. Good people and excellent client serv in the summer of 2019. I have had it for three years a very happy both with the car and the service from Bytek. Good people and excellent client service. No nickel and diming, transparent billing and easy-to-book servcie appointments. I just sold my car as I am leaving the coutnry and gpoing to a country where drivign is on thje left. I got a very good quotee for my Tiguan from Bytek used car Manager Pierrel Hall. I warmly recommenr Bytek for your new new or used VW! Great expérience all around. E.Verner. More
Body work was done under warranty on our VW Golf last week. Service was excellent, prompt and friendly. The car looked great and was spotlessly cleaned. We were very happy with the results and experience week. Service was excellent, prompt and friendly. The car looked great and was spotlessly cleaned. We were very happy with the results and experience. Mary Jane More
Amazing people, great customer service from all the staff in this company. All the team are working together as one body and soul. If there is a question/ issue, they try to share it between them to find th in this company. All the team are working together as one body and soul. If there is a question/ issue, they try to share it between them to find the answer. Thank you for Bytek to have great VW and great staff. More
I had my Passat serviced. I want to thank the young fellow that looked after me when I arrived. He is a keeper and very polite and courteous. Also all the workers that checked my dear Passat. You have fellow that looked after me when I arrived. He is a keeper and very polite and courteous. Also all the workers that checked my dear Passat. You have the same welcome since 1980 when my husband and I transferred with the Air Force and bought all our Jettas and Passats. Sincerely Louise Boyes More
I had an excellent experience trading in my old car for my first brand new VW. Tim Gobuyan made the sale straight forward and enjoyable. I love my Golf R!! my first brand new VW. Tim Gobuyan made the sale straight forward and enjoyable. I love my Golf R!! More
Purchased my beautiful GTI from Bytek, the best dealership I’ve been to!! Friendly, caring and helpful!! Tim was a great help and awesome to work with, very accommodating and answered all my questi dealership I’ve been to!! Friendly, caring and helpful!! Tim was a great help and awesome to work with, very accommodating and answered all my questions. Super happy with everything! More
I purchased a used VW Jetta from Tim Gobuyan at Bytek and was very pleased with the courteous and efficient service. I love my new (to me) car! Thank you Tim. was very pleased with the courteous and efficient service. I love my new (to me) car! Thank you Tim. More