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Bustard Chrysler
Waterloo, ON
151 Reviews
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151 Reviews of Bustard Chrysler
October 30, 2013
I purchased my new van at Bustard's 2 years ago, I still love it, get most of my service done at Bustard except in winter when I'm in Florida then use a dealer ship there. I was just in to purchase still love it, get most of my service done at Bustard except in winter when I'm in Florida then use a dealer ship there. I was just in to purchase paint touch up because someone keyed the side of my van, Cathy told me to bring it in and they would love at it, Denny buffed the scratches out, and Cathy touched up a couple of other bigger scratches for me, and only charged for the price of the paint touch up tube, they are always friendly and courteous to me when i go for my service, but this was above and beyond anything i would except from a service area. I would highly recommend this Dealer ship to anyone, especially to any other older female like me, who have been treated like crap elsewhere. More
by lyndades1234
Employees Worked With
Denny, Cathy Mainprize
October 28, 2013
I had my car detailed this past Saturday by a young lady and a young man sorry I did not catch their names they both were very friendly and very helpful in helping me pick a good package for my car. They ha and a young man sorry I did not catch their names they both were very friendly and very helpful in helping me pick a good package for my car. They had my car finished before the time given They offered to pick me up, once I seen my car I was amazed it looked brand new I almost didn't realize it was mine I a 100% am telling my friends about fine details I am so happy and pleased with the customer service and the job done.thanks so much More
by shelly1237
Employees Worked With
a young lady and a young man in fine details, Roberto Argiro
October 26, 2013
This dealership offers quality customer service. I was extremely happy with the service provided both from booking my car in with Lisa- (who promptly booked my car in and sourced some quotes for me as I h extremely happy with the service provided both from booking my car in with Lisa- (who promptly booked my car in and sourced some quotes for me as I had asked for them) and from Daan, who explained what services they had undertaken on my car, how the car performed in their testing and graciously took the time to answer any questions I had. The pricing of the service was also very reasonable and competitive. I wouldn't hesitate to recommend them to anyone looking for a place to service their car. More
by janiebee
October 24, 2013
I bought a used car from Aaron at Bustard's. This was the second dealership I had worked with during this car search. He is very knowledgeable, professional and helpful. He came through on all of his p the second dealership I had worked with during this car search. He is very knowledgeable, professional and helpful. He came through on all of his promises and had some great suggestions. I have recommended him to my friends and I have no hesitation on purchasing my next vehicle from him as well. More
by mogiil123
October 16, 2013
Monday We went for a test drive with Ryan and everything seemed good except for the few issues we had with the car including the breaks very low, scratches on the side and back of the vehicle and the visor seemed good except for the few issues we had with the car including the breaks very low, scratches on the side and back of the vehicle and the visor missing from the passenger side of the car, as well as the shifter being stiff when moving it through the gears. When we went in to do the paper work we were assured that everything would be done upon pick up that Saturday and we would love our new vehicle. Saturday we went to pick up the vehicle and nothing was done except for the breaks, and on top of all the problems that were still not fixed the back window switch was missing the rear wheel well cover was falling off and the license plate was not yet put on the car. AWESOME ... Yes we should have walked away then I know! When I called to speak to a manager because clearly our sales person could not handle the job he has been given, I was assured that I would get a call back on Monday not to worry and everything would be taken care of. No One called. Tuesday rolled around so I called them, spoke to yet another manager that assured me not to worry to bring it in so he could look through it himself. I did was there in 20 minutes for him to look it over. They made me an appointment for the following Thursday for ALL of the work to be completed at once, great now we are getting somewhere ... I thought. Wednesday before the apt I get in the car to bring my son to hockey and to my surprise the car will not start! The car is in P with the shifter but the dash is telling me it is in R. So I call the dealership to see what to do and the manager suggests I jump start it, why I would do that I have no idea but he went on and on about doing so, so we did ... did it work absolutely NOT. His then response was well I don't know what you want me to do, great. I don't know either maybe fix the xxxx thing since I have had it for 11 days and it is BROKEN. hmmm well he said he would look into getting it towed and call me the next morning. I wait till 10 thinking that is patient since I know had to take a day off of work because my new car will not go anywhere and I call them and guess what ,,, The manager that is going to help fix the problem is gone for the day to the auction to buy more cars... (why don't you make sure the ones you have run down the road first???) beyond me ... Anyways, we manipulate the car get it into the shop and are told it will be done with all the work promised on Friday. Well Friday rolls around and yet another "manager" calls me and he has it all set not a problem needs someone to sign off on the warrantee that was approved and I am good to pick up the car YAY!!! Not so much, they are closing and it is the long weekend we can get our car on Tuesday. Well at least we get the car back everything is done and life is good come on Tuesday. Tuesday rolls around no one calls, so I call at 5, of course no one can be found and the shop is closed. Someone calls back 10 mins later assuring us everything is fine but it still needs to be painted (which was supposed to be done Thursday during my apt time) so we could pick it up Wednesday. Wednesday is now here and to my surprise still no car but they did call... to tell me nothing falls under warrantee and we will be paying out of pocket for it all. Car is under 3 Warrantees right now too... Dodge original under 100k ... extended through dodge .... and there 30 day dealership warrantee No one does what they say around there, I don't think anyone knows what they are doing, and No one is reliable. Everyone passes the problem on to someone else and you never get what you need and everything that is told to you is a lie. In conclusion I would wish someone death before I would EVER send them to this place to buy a car absolutely outrageous!!! More
by unhapppy
October 12, 2013
made you feel apart of the family, provided all information on all options to purchase. good over all friendly staff...would recommend to all. they work hard to full fill your needs.....thanks Bu information on all options to purchase. good over all friendly staff...would recommend to all. they work hard to full fill your needs.....thanks Bustards. More
by nicholt
Employees Worked With
Carolyn Deneau, Gary Kozuch
October 08, 2013
My experience with Bustard (Jeff Marles) was amazing. It took a bit of patience while we found the right vehicle for me, but the day I picked up my 2014 Jeep Patriot was one of the BEST days of my life! Not took a bit of patience while we found the right vehicle for me, but the day I picked up my 2014 Jeep Patriot was one of the BEST days of my life! Not only did I get the vehicle I wanted, but the one that was right for family! I picked it up on my birthday, AND THEY EVEN GOT ME FLOWERS! <3 More
by laurielminor
Employees Worked With
Jeff Marles
October 07, 2013
The service was beyond what I expected the truck was priced great and the staff really went out of they're way to help and make sure I was completely satisfied. I would recommend this dealership to anyo priced great and the staff really went out of they're way to help and make sure I was completely satisfied. I would recommend this dealership to anyone that wants to be treated like family. Thanx again guys More
by normg
Employees Worked With
Jeff Marles, Shefik Jakupi
October 07, 2013
The dealership had a great price on a truck and was very courteous. Appreciated the test drive by myself as other dealership has told me that its a must that they come with you. I received answers from Crai courteous. Appreciated the test drive by myself as other dealership has told me that its a must that they come with you. I received answers from Craig even after regular work hours. Overall everyone at the dealership was helpful in getting me the prefect truck. thank you Audi Flores More
by AudiFlores
Employees Worked With
Carolyn Deneau, Gary Kozuch, Craig Penney
October 06, 2013
Hey there this is a quick note about the experience i had with Bustards. I was looking for a new car met with Gary and he asked what I was looking for told him a 200 right away, he showed me one and asked if with Bustards. I was looking for a new car met with Gary and he asked what I was looking for told him a 200 right away, he showed me one and asked if i wanted to test drive it .He also explained all the things about the car he was very helpful plus he never tried to rush a decision on me, very patient and a super nice guy. Yes, i would buy and tell friends about bustard and the incredible sales associate Gary. p/s Gary keep up the good work A short note about Christina she is a very friendly and helpful person in the financial part of the business she is a real pro. I take my hat off to the both of you two . Thanks for the excellent service and patience u guys gave me . James Deeks More
by Jamesdeeks011
Employees Worked With
Gary Kozuch
