Burlington Toyota

Replaced rear seat We bought a new 2017 RAV4 but the rear seat had a defect that we didn't see until after taking possession of the vehicle. Sales and service both work We bought a new 2017 RAV4 but the rear seat had a defect that we didn't see until after taking possession of the vehicle. Sales and service both worked hard to ensure we were satisfied with our new RAV4 and arranged replacement of the seat for us. More

Excellence In Service I find the Toyota Service Centre in Burlington to be the most efficient, polite, knowledgeable service centre that I have been in through all the yea I find the Toyota Service Centre in Burlington to be the most efficient, polite, knowledgeable service centre that I have been in through all the years when compared to several other dealerships, as this is the first Toyota I have had, and am very happy with it so far in its 4th year. The employees all seem like they are actually enjoying their work even though they are always extremely busy, and no matter who you ask a question to they are more than happy to answer you. Everything is explained for you and when you leave you know what had to be done, what was done, and what did not need to be done at the time, no surprises. If you choose to wait, they have everything there to make it pleasant - comfortable seating, many choices of drinks and even packaged cookies! It is bright and airy inside and everything is super clean right down to the washrooms. There has been every reason at this point to give them a 5 star rating, they deserve nothing less. More

Great and prompt service Whether it’s tire changes, scheduled service or problem solving the service personnel (particularly Len) are attentive and personable, getting to the Whether it’s tire changes, scheduled service or problem solving the service personnel (particularly Len) are attentive and personable, getting to the root of the matter quickly. Appointments are easily made... and kept on time. More

Always a good experience The staff are always pleasant and professional. The service is always prompt and I particularly like that everything done to my car is clearly explain The staff are always pleasant and professional. The service is always prompt and I particularly like that everything done to my car is clearly explained to me and the appropriate documentation is handed to me. More

Excellent service I came in to fill my tires. My service was prompt and timely, the person who helped me was courteous and friendly. I couldn't ask for more. Thank I came in to fill my tires. My service was prompt and timely, the person who helped me was courteous and friendly. I couldn't ask for more. Thank you More

EXCELLENT The service was good and quickly completed I will take similar service requests to BURLINGTON TOYOTA.....NITIN was very helpful during the service The service was good and quickly completed I will take similar service requests to BURLINGTON TOYOTA.....NITIN was very helpful during the service and I thank him. More

oil change great service experience. I bought my venza back in 2015 and have had the best service from the service team. They know my by nam great service experience. I bought my venza back in 2015 and have had the best service from the service team. They know my by nam More

The work was done on time and as agreed on I appreciate the work was done in time for me to take the car home at the end of the day, even though it was not originally planned for. I appreciate the work was done in time for me to take the car home at the end of the day, even though it was not originally planned for. More

Vehicle purchase. We are very happy with our purchase. Joe was very professional and made sure all our needs were met and was very thorough with providing information. We are very happy with our purchase. Joe was very professional and made sure all our needs were met and was very thorough with providing information. He made sure all our questions were answered and concerns were met. Overall excellent experience. More

Quick, thorough, friendly service. I booked my service appt by phone, Service Advisor, helped me decide what I needed to have done based on my service recore, mileage, etc. saving me un I booked my service appt by phone, Service Advisor, helped me decide what I needed to have done based on my service recore, mileage, etc. saving me unneccessary and expensive options. My car was taken in on time (actually a few minutes early), and was finished when promised. In addition to the planned work, my transmission fluid was dirty so I ooted to have it changed. The Advisor was able to tell me the date and mileage when it was last changed so this was a reasonable item. More