Burlington Nissan
Burlington, ON
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515 Reviews of Burlington Nissan
Refreshing honesty and great service These guys won't do work that you don't need. And they will gladly not charge the customer for things that aren't needed yet, even if it is normally p These guys won't do work that you don't need. And they will gladly not charge the customer for things that aren't needed yet, even if it is normally part of the service package at the kilometre reading. Truly amazing. Fast and courteous too. More
Professional and courteous. This was a 3 yr examination. 1 indicator not done due to summer short staff. Easily rescheduled. I am very pleased with the professional service depa This was a 3 yr examination. 1 indicator not done due to summer short staff. Easily rescheduled. I am very pleased with the professional service department. Always helpful and courteous. More
Yesterday Service I have never been disappointed with the service provided by Burlington Nissan. I had made an appointment the day before, I arrived on time and once a I have never been disappointed with the service provided by Burlington Nissan. I had made an appointment the day before, I arrived on time and once again the dealership was prepared and ready to begin. The service is definitely one of a customer first attitude by all the staff we were in contact with. More
Friendly, helpful and knowledgeable Dean and Frank are fantastic. They always take the time to explain necessary repairs and answer my questions in detail. They will also give a heads up Dean and Frank are fantastic. They always take the time to explain necessary repairs and answer my questions in detail. They will also give a heads up on future repairs and hints on what to look for to know when these repairs are necessary. More
Ordered a part for my new Micra. The sales rep neglected to tell me my new car did not come with this part. So the parts dept ordered and installed for me. They were very helpful and The sales rep neglected to tell me my new car did not come with this part. So the parts dept ordered and installed for me. They were very helpful and courteous - I would work with them again. Sales rep - not so much. He could use product knowledge on the vehicles he's selling and customer service training would go a long way. More
Customer Satisfaction I was very pleased with the service I received during my first visit to Burlington Nissan. The service analyst (dont recall name) was very friendly, k I was very pleased with the service I received during my first visit to Burlington Nissan. The service analyst (dont recall name) was very friendly, knowledgeable and thorough with his explanation. More
Service Area I took my new Altima in to have a strap on the underside that had come down, checked. I was due to have a oil change and tire maintenance, and since I I took my new Altima in to have a strap on the underside that had come down, checked. I was due to have a oil change and tire maintenance, and since I was the first in line that morning, they took me right away. No problem, the strap was fixed no charge. I was under the impression that the oil was synth, but was advised it was not, (but could option that if I so chose), and the cost to do that maintenance was very affordable. When completed, the Technician presented me with a 99,000 checkpoint report, (!), and advised that the tires did not need to be rotated. I had snowies on it from the day after I purchased it to the beginning of May, but the computer reads KM's and rightly tells the driver when it is appropriate. All I was charged for was the oil change, and that made my long weekend even better!! More
Amazing service Frank and Dean in the Service department are so friendly, knowledgeable, helpful, professional, and such great guys. They are definitely part of the r Frank and Dean in the Service department are so friendly, knowledgeable, helpful, professional, and such great guys. They are definitely part of the reason why I continue to purchase Nissan vehicles and bring my car to the Burlington dealership for service! More
Dean and Frank are always great and helpfull, no complaints always the best service, glad o be loyal to Nissan,,,,it pays off. top notch staff. always look after me and never a pain to deal with , custeomer s always the best service, glad o be loyal to Nissan,,,,it pays off. top notch staff. always look after me and never a pain to deal with , custeomer satisfaction is above and beyond More
Excellent service Fantastic people, very friendly and personable. Every time i call in, Frank or Dean are always ready to help and Burlington Nissan always great servi Fantastic people, very friendly and personable. Every time i call in, Frank or Dean are always ready to help and Burlington Nissan always great service! More