Budds' Imported Cars

I was absolutely impressed with the way Karthic in Service looked after me while my vehicle was in for suspension issues. During the wait for parts, I was considering trading my Range Rover in for a L Service looked after me while my vehicle was in for suspension issues. During the wait for parts, I was considering trading my Range Rover in for a Lexus. However driving home after picking up my RR, the vehicle drove better than the day I bought it! I think the issues were lingering for quite some time and I just thought that was a Range Rover 'quirk'. That said, based on Karthic's attention to details and professionalism, I will likely buy another Range Rover again at Budds. Well Done for leaving an amazing lasting impression, it takes a lot to handle my expectations...you exceeded them 200%!!! More

Service advisor was both polite and . ...apologetic. Washed car when requeated not to due to recent paint protection application, overfilled oil resulting in warning on dash to contact dea ...apologetic. Washed car when requeated not to due to recent paint protection application, overfilled oil resulting in warning on dash to contact dealer, hesitate to pick up the car (80khm trip) and begrudgingly brought the car back( suggested i drive and pick up the car after paying for this oil change). Beware and suggest that you look at other dealerships for warranty service More

This is a follow up to my previous review. The window tinting installed by Budd’s three weeks ago is already peeling off and the rear spoiler doesn’t work. Great PDI guys. Also we were never instructed o tinting installed by Budd’s three weeks ago is already peeling off and the rear spoiler doesn’t work. Great PDI guys. Also we were never instructed on the use of the app. More

This dealer purposely neglects to tell their customers what's wrong with their car during the warranty period so they can charge them for repairs after the warranty is finished. what's wrong with their car during the warranty period so they can charge them for repairs after the warranty is finished. More

You brace yourself going into a car dealer. Prepare mentally for the oncoming “pushy salesmen.” And then… they don’t come. Instead, you get friendly people who don’t try to “push” anything on you. They mentally for the oncoming “pushy salesmen.” And then… they don’t come. Instead, you get friendly people who don’t try to “push” anything on you. They’re helpful. They listen. They’re accommodating. Same experience with the service department! EVERYONE here is friendly and knowledgeable. I HIGHLY recommend More

This was the easiest dealership I have worked with. I was in and out in 2 hours. The sales team was efficient but also made sure that everything was covered at the best price in Oakville. I recommended anyon in and out in 2 hours. The sales team was efficient but also made sure that everything was covered at the best price in Oakville. I recommended anyone to go see Budd's Imported cars. More

Nasty placezero out of one hundred in every single Nasty place zero out of one hundred in every single situation Please don't waster your time to go there There are defenitely better than that Nasty place zero out of one hundred in every single situation Please don't waster your time to go there There are defenitely better than that More

They don’t deserve 1 starFailed to fix my software They don’t deserve 1 star Failed to fix my software issues for 18 months !!! Then threatened me on an e-mail to adapt with the car or they will call They don’t deserve 1 star Failed to fix my software issues for 18 months !!! Then threatened me on an e-mail to adapt with the car or they will call the police This is literally the worst customer service I have ever seen !! Poor management More

We have always bought our luxury cars with Ian Perrott- he has always gone above and beyond for us...it is all about the relationships in sales and Ian has it mastered! he has always gone above and beyond for us...it is all about the relationships in sales and Ian has it mastered! More

It was my fist time leasing and I wanted it to be with this company due to the brand image and reviews. I saw an add for an affordable price when I got in I was told its marketing tactics and the lease p this company due to the brand image and reviews. I saw an add for an affordable price when I got in I was told its marketing tactics and the lease price is $400 more smh. Well I ended up getting a model that was used outside with no discount ( I didn't know better at the time). During the first week of my lease I noticed alot of scratches at the door and returned it to the dealer which they told me I need to buff it out. During my lease they were unable to resolve several issues in the car that is covered under warranty. Each time when I drop the vehicle in for the same service issue I would rent a car and they would not consider that it should be for free considering they couldn't resolve the issue before. I drop my car to get the scratches removed from the insiry package I purchased. They found other faults with the car that is covered under the insurance. They would not fix the scratches unless I gave the work to them. my insurance company called and asked them questios to which I received an email stating they got the go ahead to fix the items from the insurance company. I did not give them my consent. When I yook my car back the locknut and lock keys are missing and they are stating it was not in the car. I tried calling several times to get an answer and no response. I will not lease from here again. The service seems to me scamish. Lost a customer for lack of customer service. More