Budds' BMW Oakville

Service Experience Excellent service. Will continue to bring car here for service. This is my first BMW and BUDDS and the employees have made it an enjoyable experience Excellent service. Will continue to bring car here for service. This is my first BMW and BUDDS and the employees have made it an enjoyable experience More

Regular Oil Change and Maintenance I came in to do my regular maintenance. Alex and the supporting staff were super helpful and completed the work in a timely manner. The maintenance ac I came in to do my regular maintenance. Alex and the supporting staff were super helpful and completed the work in a timely manner. The maintenance activities were clearly communicated to me and all questions were addressed effectively. More

Dishonest upsell or incompetent Told me I had a leaking transmission connector sleeve requiring $2000 to replace. I took to bimmersports- they confirmed it wasn’t leaking. They sai Told me I had a leaking transmission connector sleeve requiring $2000 to replace. I took to bimmersports- they confirmed it wasn’t leaking. They said these commonly sweat, but very rarely leak and mine wasn’t leaking. I paid $350 for a full vehicle check and this was one of the “fails”. Furthermore, they told me on the phone my tread was 1mm and urgently needed new rear tires. My tread was 3mm. i was told I needed a new thermostat ASAP. I authorized this but knowing what I know now this was likely a scam as well. They failed to recommend rod bearing replacement on my m3, and bimmersports found metal shavings in my oil 50kms after driving from dealership. They must not have looked at the oil when they changed it. The first estimate was $3000, then $6000, then $10,000. Failing to recommend rod bearing replacement is negligence. Recommending transmission connector sleeve replacement when it isn’t leaking is fraud. I will never deal with them again. More

Service After doing a diagnostic assessment of my BMW 335 xDrive, Alex promptly called that I needed brake lights and a headlight. Work was completed quickly After doing a diagnostic assessment of my BMW 335 xDrive, Alex promptly called that I needed brake lights and a headlight. Work was completed quickly and diligently. It was a pleasure dealing with Alex. More

Satisfied as always I have been servicing my car with Budds BMW for the past 3 years and always satisfied with service. They take huge pride making sure clients are satis I have been servicing my car with Budds BMW for the past 3 years and always satisfied with service. They take huge pride making sure clients are satisfied and ready to accommodate any inquiries with top notch professionalism More

quick service quick, efficient service. My front tire ruptured on Hwy 401. Budds provided a loaner and had 2 drivers to deliver the car and picked up my key from m quick, efficient service. My front tire ruptured on Hwy 401. Budds provided a loaner and had 2 drivers to deliver the car and picked up my key from my office. Very impressed! Friendly service. More

A great team at a fantastic dealership! I've been taking my 2014 BMW to Budds' for service since I bought it in 2017. My only regret is that I didn't buy the car from them directly! Every vi I've been taking my 2014 BMW to Budds' for service since I bought it in 2017. My only regret is that I didn't buy the car from them directly! Every visit, I'm greeted by a pleasant staff member, directed to the lounge (with coffee, fruit tray, pastries, WiFi, massage chairs... it's a lovely place to be!) and met by an advisor. At my latest experience, I had the pleasure of working with Alex. He was kind, pleasant and took the time to explain the work to be done on my vehicle, as well as the cost. I would highly recommend Budds' BMW and Alex Hoch. More

Very much into details Few days after my brand-new X5 was delivered I noticed a small issue which made me go back to the service centre who didn’t spare any efforts to revie Few days after my brand-new X5 was delivered I noticed a small issue which made me go back to the service centre who didn’t spare any efforts to review and diagnose the problem. From the sales perspective I wouldn’t find any person better than Ken who always go the extra mile to meet our requirements. More

Great Service Experience We bought our 2018 X3 M40i at a Mercedes Dealership of all places, and when we went to service it at Budd's as well as address some warranty items on We bought our 2018 X3 M40i at a Mercedes Dealership of all places, and when we went to service it at Budd's as well as address some warranty items on the vehicle they welcomed us back (where we purchased on 2013 BMW X5) with open arms. Jenny our service advisor was awesome and Mike the Service Manager stood proudly behind the BMW product line! A great team at a great dealership, we are very lucky to have Budd's and their team of expert staff so close and behind us every step of the way! More

Tire Repair I had my left rear tire repaired a couple months ago and found i was still losing air. I had a day off and called the dealership to see if I could ge I had my left rear tire repaired a couple months ago and found i was still losing air. I had a day off and called the dealership to see if I could get my car in on short notice. They were very accommodating and took my car right away - they drove me home and when the car was done they came to pick me up. Tire is holding air perfectly now. Thanks for being so flexible (even though your shop was full! More