Budds' BMW Oakville

Although our previous experienced was not on par, Adam Gauthier has altered our notion regarding car sales representative. Mr. Adam Gauthier is a very accommodating and professional in dealing with client Gauthier has altered our notion regarding car sales representative. Mr. Adam Gauthier is a very accommodating and professional in dealing with client. Over all we are very satisfied customers of Budds BMW of Oakville. More

This is my second time purchasing a car from Budds' BMW and specifically through John DeFreitas. John was extremely helpful on both occassions and is well versed in the differences and options on all t BMW and specifically through John DeFreitas. John was extremely helpful on both occassions and is well versed in the differences and options on all the BMW models. It can be a confusing process once you start looking at the different models and not to mention the various options. John took his time, explained in detail the models, the options and even though I was a second time buyer, John didn't pass on the details and assume I has prior knowledge of the products. John took the time over the course of my first car to call or email me on several occassions to inquire and to ensure I was satisfied with my purchase. These calls were not intrusive and were welcomed, you are not forgotten once you sign the bottom line. My first car was everything I hoped it would be and I was extremely pleased, but that alone didn't draw me back to Budds, it was the overall customer experience from when you first walked into the showroom from the entire staff, it is a welcoming atmosphere. The staff is very professional and they work hard at providing that "customer experience & service", well done! Budd's follows that up with a great after sales experience, from the car "orientation" session to the the friendly, helpful and knowledgeable service technicians, it was worry free, hassel free driving. In the end I knew I would be getting a great product supported by great people, so I returned to Budds and sought out John DeFreitas and again I was not disappointed. More

Adam was great to deal with. He spent a lot of time with me, and made sure everything went smooth. Any time I contacted him, he responded quickly and answered everything I asked. I'm very happy I chose Bud me, and made sure everything went smooth. Any time I contacted him, he responded quickly and answered everything I asked. I'm very happy I chose Budds for my first BMW. More

Adams professional service goes and displays further than just the transaction he was nothing less of perfect customer service and honesty never left that comfortable just the transaction he was nothing less of perfect customer service and honesty never left that comfortable More

Dan did an amazing job of pulling the whole package together with the rest of the Budds Team. I have been a customer for the past 23 years and would not go anywhere else for an automobile!!!! together with the rest of the Budds Team. I have been a customer for the past 23 years and would not go anywhere else for an automobile!!!! More

Great experience buying my pre owned X5. Faisal was very professional and great to deal with. Chris explained everyting in detail. Very happy with the whole purchase! professional and great to deal with. Chris explained everyting in detail. Very happy with the whole purchase! More

My husband decided to buy me my first car, my first BMW for our first wedding anniversary. He had met Greg a year ago through his best friend (when he was purchasing his first BMW). Impressed by his servic for our first wedding anniversary. He had met Greg a year ago through his best friend (when he was purchasing his first BMW). Impressed by his service and personality, he decided to go back to him. Greg really made everything very easy. He was extremely friendly, always welcomed us with a smile, accommodating and patient with us. The whole transaction went by really smooth and everything worked out in the end. Greg made sure he picked and suggested the right car, keeping in mind all our requirements (colour, features, price etc.) 3 months later, I am enjoying and loving the car and I know if any concerns arise for the car, we wont be hesitant to contact Greg. Not only Greg but Budd's BMW as a whole excels at customer service and satisfaction. Thank you Greg for all your help. More

Being our first BMW we were really excited to know about the car at the same time get a reasonable deal. Our first experience at the dealership with John DeFreitas was quite good. He took us through the lea the car at the same time get a reasonable deal. Our first experience at the dealership with John DeFreitas was quite good. He took us through the lease vs. buy options along with the various features and options available both on the X3 and the 3 series. Thereafter he followed through with calls and answered any questions we had. Once we made up our mind to go with the X3, he helped us choose the right packages to meet our needs with recommendation of DO's and DONT's and what would made the car strike out. We were very comfortable in discussing the trade in options and features with him. After the sale was finalized he guided us with the financing formalities along with Joe Pagliaro. He kept us informed on the final delivery schedule. At the time of delivery we were taken through all the features of the vehicle in details by Taylor for an hour which helped us engage instantly with the new car. We definitely recommend this dealership to anyone who is passionate about BMW. More

I have been a customer at Budd's for over 20 years and have leased between my wife and myself over eight automobiles. The experience with the dealership has been what is expected from a high end deale and have leased between my wife and myself over eight automobiles. The experience with the dealership has been what is expected from a high end dealer. I could not be treated better as a customer at this dealership. Cliff Fraser has always worked hard to get me the best automobile and was outstanding regarding my latest 535i M sport. If you want a truly unique dealership visit Budd's and ask for Cliff Fraser to take care of your needs. More

Adam has gone above and beyond, even after the sale was final and my vehicle delivered. He continues to go out of his way to ensure that all of my service appointments are handled to my satisfaction. I w final and my vehicle delivered. He continues to go out of his way to ensure that all of my service appointments are handled to my satisfaction. I would definitely look to Adam when I am in the market for my next vehicle, and recommend him to anyone I know who is in the market. Adam takes his job and the satisfaction of his clients very seriously, a rare quality these days. More