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Budds' BMW Oakville
Oakville, ON
708 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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708 Reviews of Budds' BMW Oakville
June 05, 2018
Kudos to Rich Acosta RIch has always been very helpful during all my visits at the dealership, he is very courteous and willing to help out. He explains all the steps and RIch has always been very helpful during all my visits at the dealership, he is very courteous and willing to help out. He explains all the steps and details very clearly. More
by chumi
Employees Worked With
Rich Acosta
June 05, 2018
Good service department Very enjoyable serice dept. 1st time there after I buy my car. Enjoyed the coffee, baked goods and the massage recliners! Service advisor was very ple Very enjoyable serice dept. 1st time there after I buy my car. Enjoyed the coffee, baked goods and the massage recliners! Service advisor was very pleasant and professional! More
by Kev2441
Employees Worked With
Chris O’Bryne
June 05, 2018
Very happy with the service. I am very happy with the customer service.of this service centre, staff is Friendly and fast. I would go back for my next car soon. I am very happy with the customer service.of this service centre, staff is Friendly and fast. I would go back for my next car soon. More
by User
Employees Worked With
Kyle Rutty, Mike Podsiadlo, Cassandra Gavin, Jenny Beaudrie, Raja R, Rob Stahr, Dylan Claus, Mike Giraldi, Joelene Crook
June 05, 2018
Professional and Expert Service Just a pleasure to do business with, starting with Reception, Advisor and Service. The facility is conducive to conduct business, clean and private if Just a pleasure to do business with, starting with Reception, Advisor and Service. The facility is conducive to conduct business, clean and private if need be and the service is very professional with highly trained expert staff. Budds BMW is highly recommended. Thank you! More
by Puddycat
Employees Worked With
Joelene Crook
May 17, 2018
Made to feel valued! I want to personally thank Brent Moss and Budds BMW for making the car seraching experience as good one!. Brent understands the imporantance of get I want to personally thank Brent Moss and Budds BMW for making the car seraching experience as good one!. Brent understands the imporantance of getting back to people and NO ONE has worked harder (all hours lol) to help us narrow down a choice.. no pressure, full disclosure and well nice about it!! not pushy, friendly. We bought from Brent at Mini before and by luck, ran into him at BMW. I can't say enough!.. ***honest review and i just want to take the time to write this*** i have not bought yet, but we are the decision stage... go see BMW and go see Brent!! More
by Newworld
Employees Worked With
bmoss@buddsbmw.com
May 14, 2018
Be careful when dealing with Budds' Certain things like Air conditioning could go wrong when you buy a vehicle in winter. We bought our Buick in November 2017 and told AC works fine. The Certain things like Air conditioning could go wrong when you buy a vehicle in winter. We bought our Buick in November 2017 and told AC works fine. The heating system worked well in winter but to our surprise the AC did not work in May 2018 when we turn it on. More
by AR123
Employees Worked With
NA, Rob Werstroh
April 15, 2018
Excellent experience! Buying a pre-owned vehicle and going to a unfamiliar dealership can be a very overwhelming experience but all the staff were friendly from the start. Buying a pre-owned vehicle and going to a unfamiliar dealership can be a very overwhelming experience but all the staff were friendly from the start. Bill was professional but also extremely personable. I did not feel pressured to make a decision or to buy anything from Bill or Robert. I was able to make a well informed choice and bought a vehicle that was best for me, a 2017 Traverse. I felt very comfortable and I would buy from Bill again. I highly recommend others to buy at Budd's of Oakville from Bill. More
by Caroline
Employees Worked With
William (Bill) Coombe (Sales) & Robert E Powell (Business Manager)
April 07, 2018
Great Service Purchased a 2018 BMW X3 from Vijay as our second car (we had previously purchased a BMW 335i from Budd's a few years back). We had great service from Purchased a 2018 BMW X3 from Vijay as our second car (we had previously purchased a BMW 335i from Budd's a few years back). We had great service from Vijay. He was very knowledgeable about the products and easy to deal with. We will definitely return in the future if we need an upgrade. Thanks! More
by Tiffany
Employees Worked With
Vijay Chandarana
March 14, 2018
Always great service Budds always listens, gives great customer service and is quick to be on the customer's side. Been a customer for 8 years with a used car, and recentl Budds always listens, gives great customer service and is quick to be on the customer's side. Been a customer for 8 years with a used car, and recently bought a brand new BMW motorcycle. Love the ride. More
by Katherine
Employees Worked With
Dylan Claus
March 14, 2018
Customer service Great sales department skills horrible service department skills an outright nasty customer service skills. My family and I have been Budds customers Great sales department skills horrible service department skills an outright nasty customer service skills. My family and I have been Budds customers since 2000 their sales department sure can sell you a BMW but there service department makes you regret it each time you have to bring it in for service. We have had four 3 Series, one x5 and 2 M vehicles. We have had numerous issues with the service department followed up with poor customer skills dealing with the problems. On our most recent visit again with another issue with the service department they're fixed operations manager told us to take our x5m and our business to another facility which is still under warranty. That was his customer service skills in full effect, he said the general manager would be in contact with us and no contact was made in well over a month until a google poor google review was posted. More
by Mlaw
Employees Worked With
Kyle Rutty, Rob Werstroh
