Budds' BMW Oakville

BMW service Have been a customer of Budds for over a decade, always great service. Raja was responsible for my service and was polite, helpful, timely, and knowl Have been a customer of Budds for over a decade, always great service. Raja was responsible for my service and was polite, helpful, timely, and knowledgeable. Everything went well. More

The sales and service people are the best! When you walk through the door you are treated with respect. You are left to look around and make decisions without someone hanging over you. The serv When you walk through the door you are treated with respect. You are left to look around and make decisions without someone hanging over you. The service department is second to none. I was treated like a king while waiting for my oil change etc. If my wife decides she wants a BMW too, this is the place we will be visiting for sure. More

Service Department The service team lets the sales team down. Recently had my car serviced at Budds and received poor communication, a poor diagnosis, and insufficient r The service team lets the sales team down. Recently had my car serviced at Budds and received poor communication, a poor diagnosis, and insufficient responses. Decided to take my vehicle elsewhere only to find out the recommended resolution from Budds was not fully required. Paid less for identical parts, but much better service. The service department has a substantial opportunity to act as ambassadors for the Sales team. Unfortunately in this case, the service team has likely caused me to likely look elsewhere when it comes time for my next vehicle. More

Prompt check in Cassandra was prompt with checking in my vehicle for service which is important to me. The vehicle was finished on time as promised. Many thanks Cassandra was prompt with checking in my vehicle for service which is important to me. The vehicle was finished on time as promised. Many thanks More

Reliability & Trust I have been dealing with Budds BMW Oakville since 2004 and their reliability and trust is the best and that is why I have been so loyal to them. I have been dealing with Budds BMW Oakville since 2004 and their reliability and trust is the best and that is why I have been so loyal to them. More

Very poor attempt to resolve a significant issue. We bought our first BMW. Great service until we realized some of the features we paid for were not on the car, I.e.MSport brakes. When we asked why we We bought our first BMW. Great service until we realized some of the features we paid for were not on the car, I.e.MSport brakes. When we asked why we didn’t get what we paid for, Scott Johnston blamed it on BMW by saying corporate told him they shouldn’t have been MSport brakes but regular brakes that should have been painted blue. He offered us $500 or we could bring the car in and they would paint them for us. We had the feature sheet clearly showing we were to receive MSport brakes. That was just the start of what was a terrible experience when we realized other features weren’t on the car despite paying for them. It wasn’t until we became adamant about our position that they offered reasonable options. Very frustrating experience and in my opinion, a very dishonest Sales Manager. Our Sales Representative, Leslie Livingstone, was very nice and professional. More

Last minute fix My vehicle was brought in four days before our family vacation. I was hoping to take this vehicle because we had a 10 hour long drive one way but i w My vehicle was brought in four days before our family vacation. I was hoping to take this vehicle because we had a 10 hour long drive one way but i wasn’t sure if it would be fixed on time, because there was a problem with a transfer case, but on a last day few hours before our departure we got the call that the car is ready, that my day. Thank you More

2007 BMW 328XI My vehicle was in for two blower related recalls, an all day process, so I had a free shuttle to and from home, very professional and friendly service My vehicle was in for two blower related recalls, an all day process, so I had a free shuttle to and from home, very professional and friendly service from Tom and another gentleman. I did mention to Robert that my blower fan was making an unusually high level noise, but he said that they couldn't detect any, but it still is there. More

Great Service @ Budds' BMW Motorrad ! Amazing Service! John Parker, @ Budd's BMW Motorrad, is wonderful and SUPER skillful, always on time, very precise, decent and his work is very neat ! Amazing Service! John Parker, @ Budd's BMW Motorrad, is wonderful and SUPER skillful, always on time, very precise, decent and his work is very neat ! Also John and the service team there are great at customer service. I am personally Very very pleased with the service(s) I get for my Bike during my many times there. As a permanent client there, I HIGHLY recommend this BMW Motorrad Service Location to any BMW biker, Absolutely the BEST BMW Bike shop in the GTA ! More

Service of my 2011 328iX I brought the vehicle in to have two recalls repaired. Additionally I bought four new tires for the vehicle and had an alignment done. All complete I brought the vehicle in to have two recalls repaired. Additionally I bought four new tires for the vehicle and had an alignment done. All completed on time as usual. More