Budds' BMW Oakville

be careful thered are a lot of cheating with this dealer When I purchase the BMW X5 car from Budds' Oakville , I was pushed by dealer to buy a lot of warranty but eventually I only agreed to choose buy the b When I purchase the BMW X5 car from Budds' Oakville , I was pushed by dealer to buy a lot of warranty but eventually I only agreed to choose buy the body surface protection with $1750 for 5 years, and others. However after one year and half when I found some little scratches on the car's body and I sent the car to Budds' to repair, I was told they are not been included in the warranty. The service told me they only fix dent without painting. Is anybody thinking if the car has dent on the body without painting damage? So the warranty should be useless because if car's body has any problem, you have to pay a lot of money on painting. One week ago my family booked two hotel room ($520 total) in Huntsville for vacation, however one of the car's rear tire on driver side was flat on the highway (80km/hour) in the middle way from Toronto to Huntsville. After checked the tires, I found the inside sidewall of tire had a long tearing broken. I called CAA to tow the car back and my family's vacation was totally ruined and could not get any refund from hotel and others. Last Thursday I asked CAA to tow my X5 car to BUDDS' BMW to replace the four tires and hoped BUDDS' had some reimbursement for such poor quality tire, however, I only got $50 discount for my total 4-tire replacement with $2199. My car's tires had been replaced the same brand and type tires (Pirelli Scorpion Verde All Season 255/50R19 107H), and advisor told me the tire's price is a good price for me ($359.99/each). Actually I checked Canadian Tire and Active Green & Gross, and found this kind of tire is around $284.99/each to $306.99/each. That means not only Budds' service is very expense, even it adds a lot of money on the part price. I don't know whether such service is fair or not? Today I went to Budds' BMW service department to talk with Oakville Budds' BMW manager Mike. His arrogant attitude event made me feel worse. I don't want to repeat his nonsense words, because I feel so gross. All in all, this was my terrible experience with Budds' service in the past week. More

Professional and efficient! The service rendered by Alex and his team at Budds BMW was exactly the quality BMW customers forge loyalty from. The level of efficiency and professi The service rendered by Alex and his team at Budds BMW was exactly the quality BMW customers forge loyalty from. The level of efficiency and professionalism - despite my just dropping in before a last minute road trip - was truly valued and much appreciated. Thanks again! More

Outstanding service. A huge thank you to our Sales Associate Daniel Allen. He was amazing throughout the entire process. We will def recommend him and this dealership to o A huge thank you to our Sales Associate Daniel Allen. He was amazing throughout the entire process. We will def recommend him and this dealership to our friends and family Joe and Marie More

Robert Stahr i made the mistake of letting an outside auto repair shop attempt a repair my M3. I had so many issue after getting my car back. Thank you to Budds BM i made the mistake of letting an outside auto repair shop attempt a repair my M3. I had so many issue after getting my car back. Thank you to Budds BMW for making it good as new. Lesson learned......I will NEVER take my car anywhere again except Budds BMW. Robert Stahr was a great advisor. Michelle B More

Great service as always The service for replacing my brake pads and rotors was great and timely. As always, Raja was always helpful and thoughtful. He goes the extra mile to The service for replacing my brake pads and rotors was great and timely. As always, Raja was always helpful and thoughtful. He goes the extra mile to make sure customer care is his priority. Work was done well and car was cleaned properly without even requesting for a car wash. Well done Budds and Raja, keep the good work going.. More

its all about customer experience I always have great experience @ Budd's BMW Oakville. Everyone is so welcoming and always helpful. This is my first year here, looking forward for mor I always have great experience @ Budd's BMW Oakville. Everyone is so welcoming and always helpful. This is my first year here, looking forward for more years to come More

Proactive service Brought my m6 for a few routine items. Proactively assessed an issue I had forgot to mention and had a great solution. Great service is hard t Brought my m6 for a few routine items. Proactively assessed an issue I had forgot to mention and had a great solution. Great service is hard to find! More

First class service Budd's is focused on service. I have been nothing but frustrated with the BMW dealer closer to my home in Kitchener as they cannot accommodate and bo Budd's is focused on service. I have been nothing but frustrated with the BMW dealer closer to my home in Kitchener as they cannot accommodate and bookings are way out or no loaner cars on Friday or shuttle capacity is fully booked. Excuses. I have had five BMW's in ten years and finally switched to the dealer closer to my work and am 100% satisfied. Got in within two days, excellent reception and advisor, helpful and got the work done. Shuttle drivers are excellent and on time. Next car comes from Budd's More

Awesome, my first BMW... won't be my last I am new to Budds, Corey, Natasha made the buying experience comfortable and seamless, the service team have been courteous and efficient... what more I am new to Budds, Corey, Natasha made the buying experience comfortable and seamless, the service team have been courteous and efficient... what more can you ask for!! Well done all around. More

Excellent service Michelle Atkinson who is my service adviser. she is very courteous and knowledgeable. The service was completed before the promised time which reall Michelle Atkinson who is my service adviser. she is very courteous and knowledgeable. The service was completed before the promised time which really appreciated. Thank you! More