Brimell Toyota

Very Good Experience From the time I called to make my appointment, I spoke to Josephine - a very pleasant CSR. She told me what services were required on this visit and a From the time I called to make my appointment, I spoke to Josephine - a very pleasant CSR. She told me what services were required on this visit and added that Toyota recommends that I have an annual wheel alignment, followed by a sales pitch for this service - I accepted. As I drove into the service bay I was met by a CSR who took the details of the car and did a walk around. He gave me the tear off portion of his working document and directed me to the cashier. The cashier was very friendly, took my details and directed me to the reception to await the Service Advisor. Alice who my service advisor took me back to the car and did a walk around pointing out a small indentation on my door. She said that it was probably caused a person opening their door. Alice arranged for me to be transported to my home by taxi since she said that it would take at least 3-4 hours to be completed. I got a call that my car was finished. I requested a lift and a CSR came and brought me back to the dealership, I paid my invoice and left a satisfied customer. Excellent job all around. More

Outstanding service! I had my car towed in due to a noise. Vijay was great - arranged for a rental, updated me the next day by telephone and my car was ready by noon the I had my car towed in due to a noise. Vijay was great - arranged for a rental, updated me the next day by telephone and my car was ready by noon the next day! More

service Great service but no car wash! This has happened the last three times I've been in. I understand that you are aware of the problem but it is taking t Great service but no car wash! This has happened the last three times I've been in. I understand that you are aware of the problem but it is taking too long to resolve! More

May 24, 2019 - receptionist must be trained more! Matthew, Athol, Vern and Kevin are all professional and excellent customer service. It’s our first time to work with Matthew and satisfied with his pr Matthew, Athol, Vern and Kevin are all professional and excellent customer service. It’s our first time to work with Matthew and satisfied with his professionalism and handled our service very well. (As Alice was on day off ) However, the receptionist, Lisa, was rude and not welcoming as with other receptionists who we dealt with since 2010. She has this intimidating look and we feel uncomfortable . No matter what time of day, service must always be handled professionally and must treat all level of customers with respect. More

Great service at Brimell I have had my vehicles serviced at Brimell for over 20 years. Their service has always been quick and efficient. It is worth the higher price one has I have had my vehicles serviced at Brimell for over 20 years. Their service has always been quick and efficient. It is worth the higher price one has to pay for good service. More

Satisfying The salesperson was really v nice polite his r manager didnt give much discount or any upgrade tat was v disappointing.everything else was good just t The salesperson was really v nice polite his r manager didnt give much discount or any upgrade tat was v disappointing.everything else was good just they could give perks like other dealerships More

Satisfaction As soon as you arrive you know your in good hands.very polite and fast.brittany assures your vehicle is done as quick as possible. As soon as you arrive you know your in good hands.very polite and fast.brittany assures your vehicle is done as quick as possible. More

Time to swap tires and regular due maintenance I'm always glad to be a customer of Brimmell. I have always relied on their knowledge and professionalism. For discussions about maintenance; I alwa I'm always glad to be a customer of Brimmell. I have always relied on their knowledge and professionalism. For discussions about maintenance; I always ask them to book me with Rajendra (Rajen Danddie); he is my favorite advisor, as there have been occasions where he gives me his honest opinion as to whether or not to spend money on things or just wait and revisit the issue in the next scheduled maintenance date. When it comes to offer shuttle services, they always look for the best option available to make sure you arrive at your destination while your car is in the shop. In general; I'm very satisfied, and want to continue being their customer. More

Very good service! We were very satisfied with the service Braveen provided us. He was very helpful and assisted us in every way he can from test driving to vehicle deli We were very satisfied with the service Braveen provided us. He was very helpful and assisted us in every way he can from test driving to vehicle delivery. We will highly recommend Toyota Brimell and Braveen to our friends and family. Good job Braveen! More

8 K service Service met my needs & was completed on schedule. I work for TCI & have no Dealing with Brimell other than this visit. All turned out well & will r Service met my needs & was completed on schedule. I work for TCI & have no Dealing with Brimell other than this visit. All turned out well & will return in the future. Thanks More