Brimell Toyota

Bad experience I'm a first time car owner and buyer. So i don't really know how the process goes. So to make the long story short, i bought the toyota corolla 2020 c I'm a first time car owner and buyer. So i don't really know how the process goes. So to make the long story short, i bought the toyota corolla 2020 car, thinking it was a good deal bec i trusted the dealer for we have the same background. When i asked my friends and other dealership about the price, they say I got the car in a quiet expensive price because I also purchase the extended warranty. I don't earn much as a worker and wanted to return the car i didn't get yet for i am scare i might not be able to afford it. But they told me i can't get my 1k deposit back and i might pay more for the trouble of preparing the car for me. So i decided to get the extended warranty off so it will be less on my monthly dues but these two people told me i can't cancel it for i already signed the paper and i believed them. So on the day i will pick up the car i was still hesitant so i called head office to ask if i can cancel the extended warranty and they told me i can within 6mos. I confronted them about it and still persistent to sell the extended warranty as if they didn't lied to me. Well, I end up paying for the expensive car and extended warranty to get over it for i need the car badly for my new job. I'm not that confident to defend myself because I'm alone and the lady is really getting into my nerves for me to take the extended warranty. This is just a heads up to first time buyer and owner, do your research and go to all dealership around you before buying. I learned my lesson, i cried for two weeks but i love my new car. More

Generally good, but too keen on selling warranties and low-b Generally a good experience buying a new Rav4, with just 2 irritants. My salesperson, Arthur, was young and eager. He even came in on his day off on t Generally a good experience buying a new Rav4, with just 2 irritants. My salesperson, Arthur, was young and eager. He even came in on his day off on the day I came to pick up the car. All praise to him. Jenny in finance was knowledgeable and pleasant but very, very interested in selling extended warranties. I had to say no again and again, only to confront yet another sales pitch starting with, "I want to be sure you understand all the options." Don't they have confidence in their product? Lastly. the trade-in offer was so low-ball that I walked away from Brimell with a bad taste in my mouth. Checking the going rate for used cars of my make, model and year at several websites such as autotrader, I found that what Brimell was offering was well below the value of the car like mine in poor condition and only one-third the value of a well-maintained car, as mine was. Would I recommend Brimell? Meh. You could do a lot worse, but I wonder if you also couldn't find a dealer that would offer a fair price for your trade-in. More

Tony, RAV4 2019 I just bought a RAV4 2019 in Brimell Toyota. Nelson Kwok, the service advisor, is a very nice guy. I am very satisfied with his services. I just bought a RAV4 2019 in Brimell Toyota. Nelson Kwok, the service advisor, is a very nice guy. I am very satisfied with his services. More

I recommend Brimell to anyone looking for quality customer I recommend Brimell Toyota to anyone looking for unrushed quality customer service. The team at Brimell where knowledgeable and there customer service I recommend Brimell Toyota to anyone looking for unrushed quality customer service. The team at Brimell where knowledgeable and there customer services was unmatched. I would like to thank Chris Catsanos, Braveen Jayakumaran, and Jenny Ngan for there professionalism and customer service. The purchase of a 2019 Tacoma was seamless and enjoyable. More

Buying used car I have dealt with the product advisor Mr.Nelson Kwok. He is very nice, co-operative and skilled. I am very satisfied with his services. I have dealt with the product advisor Mr.Nelson Kwok. He is very nice, co-operative and skilled. I am very satisfied with his services. More

Outstanding Long Term Partner After nearly 10 years attending Brimell Toyota for service, it is time to finally share some feedback. This Service Team is very knowledgeable, good a After nearly 10 years attending Brimell Toyota for service, it is time to finally share some feedback. This Service Team is very knowledgeable, good at listening, and wants to partner for the long term. I have been dealing with Service Consultant “Rajan” for a few years, and after every service appointment, I leave feeling confident I have a service partner in the Brimell Service Team who cares for me, and my vehicle, with a focus on building a long term relationship. I have been to a number of other places for service on an older Ford that I also own, and I know this team is worth every one of the 5 stars! More

Excellent Service. The service advisor is great, and I got the perfect experience. wow.. I was very satisfied with the service. Everything is good remarkable for me. The service advisor is great, and I got the perfect experience. wow.. I was very satisfied with the service. Everything is good remarkable for me. More

Remarkable I was definitely beyond satisfied with the service I received at Brimell Toyota. I dealt with Matthews John. His service was fast and remarkable. I ha I was definitely beyond satisfied with the service I received at Brimell Toyota. I dealt with Matthews John. His service was fast and remarkable. I have no complaints at all! More

Service Rep Rejean I appreciated the service from the time I entered until I left. But most of all dealing with Rejean. He is exceptional. Made sure I was kept inform I appreciated the service from the time I entered until I left. But most of all dealing with Rejean. He is exceptional. Made sure I was kept informed about the vehicle. More

Excellent service An excellent service provided for me. best customer service, less waiting time , very good service charge, explained everything related to the service An excellent service provided for me. best customer service, less waiting time , very good service charge, explained everything related to the service before and after More