Brasso Nissan Ltd
Calgary, AB
Is this your dealership?
Filter Reviews by Keyword
By Type
60 Reviews of Brasso Nissan Ltd
New to me car Braddock Nissan made this a wonderful car buying experience. Glenn was extremely knowledgeable and efficient. All staff were very friendly and helpful Braddock Nissan made this a wonderful car buying experience. Glenn was extremely knowledgeable and efficient. All staff were very friendly and helpful. This is definitely the best dealership I’ve dealt with. More
Exellent Very clean dealership, sales and others involved Are very helpful and knowledgeable, very r yy surprised of the friendliness of all the people there, Very clean dealership, sales and others involved Are very helpful and knowledgeable, very r yy surprised of the friendliness of all the people there, even after any questions being answered and taken care of efficiently More
My New Nissan Frontier From Brasso Nissan Calgary Even though I hadn't purchased a new vehicle from Brasso since it was called Brasso Datsun in the 1980s, I went there first when I was considering a n Even though I hadn't purchased a new vehicle from Brasso since it was called Brasso Datsun in the 1980s, I went there first when I was considering a new 2018 Nissan Frontier SV Crew Cab. I wasn't disappointed way back then and once again, the Brasso team provided me with an outstanding buying experience. After a brief interview with Sales Rep Tim Latreille, we quickly determined exactly the options and trim levels that I wanted in a new truck. We then searched available stock within the area and soon located a vehicle with the exact colour and option packages that I was interested in. Brasso then fairly evaluated the relative value of my trade, we negotiated a reasonable net price after trade and I'm pleased to now be the owner of that beautiful new Frontier. I have been completely impressed by the courtesy, professionalism and overall helpfulness extended by the Sales, Management, Finance, Preparation and Delivery staff at Brasso. The entire team worked in perfect harmony to make my new vehicle buying experience a very pleasant and enjoyable venture. More
Very professional, friendly, helpful dealership. From the first email I sent regarding the test drive until the pickup of my car it has been a pleasant and productive experience. I received help with From the first email I sent regarding the test drive until the pickup of my car it has been a pleasant and productive experience. I received help with chosing my car, registration and insurance. I received detailed explanation about the vehicle prior and on the day of the pickup. Excellent team. Thank you More
Customer Service Customer service throughout the entire purchasing process at Brasso Nissan was excellent!! From the General Manager, manager, sales, finance, service Customer service throughout the entire purchasing process at Brasso Nissan was excellent!! From the General Manager, manager, sales, finance, service department and even reception provided phenomenal service and attention. Information and attention to detail was amazing. More
Exteme patience Michael and Tiffany and Ryan were polite, thoughtful, accommodating and fun to deal with through every step. I had some extraordinary and surprise obs Michael and Tiffany and Ryan were polite, thoughtful, accommodating and fun to deal with through every step. I had some extraordinary and surprise obstacles which I found very frustrating but they we extremely patient. Whenever I came into the dealership Michael greeted me as if I was buying a fleet of vehicles. Customer service has not been lost at Brasso Nissan. Highly recommend. More
Review of Brasso Nissan by Ducnam Many thanks to Brad, Matt and Richard for making my experience at Brasso Nissan enjoyable. I would highly recommend Brasso to my friends and family Many thanks to Brad, Matt and Richard for making my experience at Brasso Nissan enjoyable. I would highly recommend Brasso to my friends and family More
Liars or just incompetent? My daughter and I visited the dealership to purchase her first new car. Was give specs. from the salesperson and a printed copy. She choose the make, My daughter and I visited the dealership to purchase her first new car. Was give specs. from the salesperson and a printed copy. She choose the make, model and color she wanted, and was assured they had the vehicle in stock. After negotiating price and terms she arranged to visit the dealership the next day to complete the paperwork but shortly afterward received a call that they did not have the vehicle after all and could only offer her another of a different color. They went on to say that only 2 vehicles like the one she wanted were available in all of western Canada and that they could be brought in for an additional charge ($500). A quick search of their online inventory revealed that the vehicle she wanted was, in fact, in stock - quickly confirmed by a call to the dealership. When we contacted the salesperson and called him out, he gave us a wonderful story about the vehicle in question being "different" from the one she wanted to buy, even though neither he nor the spec sheet had indicated there was such a model in existence. When questioned he became defensive and claimed he was offended by my inquiry. A followup search of other dealerships in Calgary turned up literally dozens of other vehicles, same make, model and color as the one Brasso couldn't find locally. Either this dealership has incompetent sales department, chose to kibosh the deal/pawn another car off her or this was a planned ruse to milk more money out of her. In any event it was extremely unprofessional and has me questioning their honesty. I will never do business with Brasso again! More
Honest and very customer oriented I missed their service and call backs, I was always informed on when my car was going to be serviced or why it was not ready at the expected time. I w I missed their service and call backs, I was always informed on when my car was going to be serviced or why it was not ready at the expected time. I was offered a shuttle service or a curtesy car if it took too a few days for the repairs. I felt I well informed about what was happening with my car. This has not been my experience with 3 other Nissan dealerships to the point where I doubt that I will buy another Nissan again. Service makes all the difference, its very unfortunate that I do not live in Calgary anymore. More
Good experience helpful staff Everyone was extremely helpful with our new purchase. The team helped us with getting to know our vehicle’s newest additions as this wasn’t our first Everyone was extremely helpful with our new purchase. The team helped us with getting to know our vehicle’s newest additions as this wasn’t our first Nissan. Great service and very accommodating More