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Brampton Chrysler Dodge Jeep

Brampton, ON

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332 Reviews

190 Canam Crescent

Brampton, ON

L7A 1A9

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332 Reviews of Brampton Chrysler Dodge Jeep

February 02, 2016

The Best Dealership in Town This was our first time buying a new car in Canada. In the showroom we first met Jerry, who is a true and honest salesman, carefully listened to what More

by RAJAS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Mitrut
January 27, 2016

Comfortable and trusting experience I purchased my first new vehicle from this dealership and was delighted with the experience. After browsing some other dealerships it became obvious w More

by donnanj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Halla Mansour
January 26, 2016

extremely wonderful and courteous service Mr Fouad Khan was a pleasure to deal with and was true to his word and offered the best deal possible. Thank you for a memorable experience. More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Lewis, Fred Khan
January 23, 2016

Worst customer service ever. Very rude, cold people, terrible service, extremely long wait times. I had an appointment and had to wait three hours...would not recommend More

by Chelsea123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
Jan 23, 2016 -

Brampton Chrysler Dodge Jeep responded

Dear Chelsea, On behalf of Brampton Chrysler, I would like to apologize for your frustrating experience with our (service/sales) department. The situation you’ve described is not typical for our dealership, and your feedback has been taken into serious consideration. Your business is very important to us and we’d like to regain your trust. If you are open to discussing this issue in further detail, please contact me at your earliest convenience so we can work towards a resolution. Thank you for alerting me to this issue and I look forward to speaking with you soon. Sincerely, (contact name) (title) (phone #)

Jan 23, 2016 -

Brampton Chrysler Dodge Jeep responded

Ryan Latkolik Customer Relations ambassador 905 459 1810

January 21, 2016

new car purchase Both my wife and I agree that our new vehicle purchase(Jeep Cherokee Trailhawk) was an excellent experience with Ryan Latkolik and Jock Addison. I wou More

by profenna123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Latkolik
January 19, 2016

Great services Delighted to be a client here. My visit as well as deal given on my vehicle was a treat . The dealing person , Mr Fred Khan , was a great guide to ta More

by Vicky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Khan
January 18, 2016

Great service Able to answer Any questions I had, quick approval, Fast pick up time after approval, great customer service. Highly recommend this dealership. Love m More

by Alisha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Lewis
January 13, 2016

Best Service in Brampton We have used this dealership now for our numerous purchases. We have yet to have any issues with anyone we have dealt with. From walking in the door e More

by foxyroxy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandro , Brent Lewis, Jerry Mitrut
January 13, 2016

Initially good deal given at the beginning Me and my family went into this dealership not planning on purchasing any vehicle, we were just there to look. Then Ryan approached us and answered al More

by angrumbaoa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Latkolik
January 09, 2016

Don't go here for service unless you like pain Terrible customer service experience. Called in early to book a service appointment for oil change and tire rotation, was given a set schedule for it More

by Billet Silver
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Oil change
Feb 22, 2016 -

Brampton Chrysler Dodge Jeep responded

On behalf of the Oil Change team here at Brampton Chrysler, I sincerely apologize that you had an unpleasant experience. Thank you for taking the time to provide us with this feedback. The frustration you encountered due to the quick lube bay is understandable and your experience is unacceptable. We would like to discuss this further with you, please do not hesitate to contact me at your convenience. Respectfully, Ryan Latkolik Internet Manager 905 459 1810 x 328

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