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Bramgate Volkswagen
Brampton, ON
2,245 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,245 Reviews of Bramgate Volkswagen
November 30, 2014
Great customer service!! I just drove my 2011 Tiguan comfortline home this afternoon with a huge smile on my face! After searching for months for the right vehicle I finally I just drove my 2011 Tiguan comfortline home this afternoon with a huge smile on my face! After searching for months for the right vehicle I finally found the car/suv for me. Salesman Marco Orellana is a great person.. He was very friendly and down to earth and not a pushy salesperson like most. He made me feel comfortable with my car purchase and did what ever he could to get me the best possible deal. More
by Ashmoe
Employees Worked With
Marco Orellana
November 28, 2014
Great Experience! -Professional and Quality Customer Service My wife and I were skeptical with car dealerships after a not so welcoming experience at various dealerships. We left those dealerships with a sense My wife and I were skeptical with car dealerships after a not so welcoming experience at various dealerships. We left those dealerships with a sense of confusion and frustration. Our experience at Bramgate VW was the complete opposite. Andrew Seery provided clarity, recommendations and insight on the various leasing options as well as financing. My wife and I were quickly able to understand all the options as validate these against our budget and lifestyle requirements. We ended our car search at Bramgate VW and left very happy and content with our decision. Andrew's clear, honest and straightforward approach was both refreshing and welcoming. We were in need of a vehicle fairly quick, and Andrew was able to get us the exact model we wanted within 48 hrs. The transaction process was also quite pleasant, easy and quick. Sudir explained the details around the lease, provided good recommendations on leasing approval, as well as explain all other options that VW offers. We will definitely be returning to Andrew and Bramgate VW for all our vehicle needs. More
by cxdivito
Employees Worked With
Sudir Luthra, Andrew Seery
November 28, 2014
Awesome It is not a matter of money, they take care of one's needs offering what best suits one's own expectations and objective financial state. Friendly and It is not a matter of money, they take care of one's needs offering what best suits one's own expectations and objective financial state. Friendly and welcoming. Amazing dealer! More
by francemarrone
Employees Worked With
Joanne Yulo
November 17, 2014
Quick and Easy! After I was in an accident and lost my 2012 TDI Golf, I instantly knew that I was going to visit Bramgate VW for help. They were able to help me ge After I was in an accident and lost my 2012 TDI Golf, I instantly knew that I was going to visit Bramgate VW for help. They were able to help me get back on the road in no time and were extremely helpful during this time. I would highly recommend visiting Bramgate for your car purchase. More
by cheyneshawn
November 17, 2014
fast and easy! Andrew was very helpful and knowledgeable. He also listened very well to what my parents wanted and fulfilled all their needs. We were able to pickup Andrew was very helpful and knowledgeable. He also listened very well to what my parents wanted and fulfilled all their needs. We were able to pickup our brand new leased 2015 Jetta in less than 2 weeks. My parents are enjoying the vehicle so far and probably more in the future! More
by Angela Liu
Employees Worked With
Sudir Luthra, Andrew Seery
November 03, 2014
Amazing experience with salesperson and manager We bought a Volkswagen Jetta recently from Bramgate location and experience dealing with the salesperson (Marco) was great. He nicely explained everyt We bought a Volkswagen Jetta recently from Bramgate location and experience dealing with the salesperson (Marco) was great. He nicely explained everything about the car and its features. He also patiently answered all our questions. Marco and finance manager (Sudir) both were really helpful while dealing with finances. Overall, it was a great experience buying there, I would definitely go back to same location if buying any other vehicles later on. More
by gthind
Employees Worked With
Sudir Luthra, Marco Orellana
November 02, 2014
Bought a new 2015 Golf I found John Forth to be very helpful and knowledgable . All my questions & concerns were answered to my satisfaction. I am very pleased with my new I found John Forth to be very helpful and knowledgable . All my questions & concerns were answered to my satisfaction. I am very pleased with my new Golf!!! More
by aklintsaris
Employees Worked With
John Forth
October 26, 2014
Bought used car I spoke with Jiri, the salesman. He told me that there were many used cars at Bramgate that weren't on the web site. I was pleasantly surprised that t I spoke with Jiri, the salesman. He told me that there were many used cars at Bramgate that weren't on the web site. I was pleasantly surprised that there was a car that I wanted right there, I didn't have to wait for it to be shipped from elsewhere. Jiri was very knowledgeable about the car and answered all my questions and demonstrated the features on the car immediately. He found one for the price I asked for too. Everything he said and did was excellent. More
by doug3
Employees Worked With
Jiri Kazda, Joanne Yulo
October 24, 2014
love the service and experienced salesperson friendly we bought Jetta yesterday. me and my family very happy with this car.very neat and clean and professional saleperson explain everything about car feat we bought Jetta yesterday. me and my family very happy with this car.very neat and clean and professional saleperson explain everything about car feature. i cant believe very buy brand new or second hand very thing was like i am buying a brand new car. we saved a lot of money on this car gas. More
by capriconhara
Employees Worked With
Daniel Turner
October 24, 2014
poor customer care i bought golf 2015. everything was good. i asked to marco orellana bill of sale and ownnership on my company name but he said to me you can change i bought golf 2015. everything was good. i asked to marco orellana bill of sale and ownnership on my company name but he said to me you can change ownership any time just go to ministry and they will change for you at no extra cost. it was 5 minute job for him or bramgate volkswagon to change the ownership without any extra cost but he didn't want to spent 5 minute for this paper work and he didn't change name on invoice because he didn't want to spent any time to change any paper after i call to ministry to change my ownership from my name to my company name ministry office saying your dealer can change that very easy then i call to MARCO ORELLANA (bramgate volkswagen) and he direct me to JOANNE YULO and she don't want to take any responsibility at first marco orellana misguide me and then joanne yulo not taking any responsibility now i have only one choice to changing my ownership pay hst $3336.28 again i don't know why they did that with me 1. may be they doesn't care about customers 2. may be they are not proper trained by dealership Hi mr jeremy boles you did very nice try to cover your team members marco orellana and joanne yulo and this is your job to cover these crooks according to your reply there was no confusion for anything yes, before pick up the car i changed my mind to keep my car under my company name instead of my name and to change that paper was 5 minute job for marco or joanne but he misguide me from their he didn't try to change that paper but he gave me wrong advice. he said "you can change from your name to your company name any time" 1.he didn't mention any grace period 2. dealership was able to change that ownership without any additional cost with in 2 weeks not me and your sales person refuse that after talking to MTO office i did call to joaane yulo for car safety certification and left message to her answering machine she took three days to return my phone call (isn't it poor customer care) then she said for safety you have to pay then i told to her it's your sales person's mistake and to cover his mistake i am paying $ 3336.28 and you can't take care for safety cost ($100 or 150) and she said i have to talk to my manager and i will call you back after couple days she did call back to me and she said to me "we can give you safety certification without any cost but you have to remove your review" then i told to her" if i am paying $3336.28 to cover your sales person's mistake and you are asking to remove my review just for safety certification cost which $150 and i told to her what are you talking to me on the phone i will add on my review ( IS THIS THREATENING?) YSE, JOAANE YULO TRY TO BRIBING ME $150 TO REMOVE MY REVIEW if you are worried about your dealership's goodwill then still i need that safety certification I AM GIVING YOU chance to cover your goodwill only one condition: all communication via email, no phone calls this way we can keep evidence for all HOW IS THAT MOHINDERJEET More
by mohinderjeet
Employees Worked With
Marco Orellana, Joanne Yulo
