Bramgate Volkswagen

Leasing a car from Andrew Seery, an amazing salesperson Of course, we were recommended by our son to come to see Andrew as he recently leased a car from him. Cesare Sr. and I do not appreciate the aggressi Of course, we were recommended by our son to come to see Andrew as he recently leased a car from him. Cesare Sr. and I do not appreciate the aggressive sales approach. We were made to feel comfortable by Andrew immediately and began sharing stories especially about English and Italian soccer. After the comfort level was established, we began discussing cars. We ruled out the Passat and decided to go with the Tiguan as a good "grandparents" car. We were shown the on floor models available with the features that were new to us as we own a 2006 Jetta with no navigation or rear mirror camera. Decision making was ours and Andrew only suggested which was great. As I am a person of many words and my husband is worst, I will close by saying that we are extremely pleased with our purchase and the service we received by Andrew. He introduced us to Surdir(Surdiro) to do the financing and he was very friendly and professional. Hugh came out to greet us with warm wishes for our new car. The overall feeling we got in the dealership was a family of people working together. For example, when Andrew took the car out and had to get out of the car and open the door, this man appeared and said, "Andrew, I will open the door for you." In conclusion, our experience was an excellent one and we would recommend Bramgate VW if asked. Regards, Sylvia and Cesare Di Vito More

High quality used car I contacted Chris via the web for some info regarding a used car on the lot. He went above and beyond to explain the process and keep our travel time I contacted Chris via the web for some info regarding a used car on the lot. He went above and beyond to explain the process and keep our travel time to the minimum (3 ½ hrs each way) even though I was still on the fence; other used car dealers chose to hound me and lose this and future business. Joanne was also very pleasant and fun to work with. She even went out of her way to secure a better rate for us and research the finer points of the Appearance-Gard packages. Ali made a point to sincerely thank us for our business and discuss the details of our sale as reassurance. We would gladly return to Bramgate VW for future purchases and will recommend the dealership to friends and family. More

Customer service recognition I am vary pleased with the overall customer service Gary provided us. He was very professional, informative and helpful. This encouraged me to make my I am vary pleased with the overall customer service Gary provided us. He was very professional, informative and helpful. This encouraged me to make my decision immediately. More

Amazing We had a fantastic experience purchasing our car with Bramgate and Chris especially. He was able to get us right where we wanted to be on payments and We had a fantastic experience purchasing our car with Bramgate and Chris especially. He was able to get us right where we wanted to be on payments and model. He was always answering emails right away and was very helpful. We had an issue with the vehicle when it was delivered but Chris and Hugh were able to work everything out for us in the end. I've emailed a few more questions since we've purchased the vehicle and Chris has been very quick and helpful in his response. A great salesman. :) More

Great customer service experience with Gary I went to Bramgate after visiting many other VW dealerships in recent weeks and the customer experience I received from Gary was second to none. Pleas I went to Bramgate after visiting many other VW dealerships in recent weeks and the customer experience I received from Gary was second to none. Pleasure to buy from Bramgate. More

Excellent Sevice, Friendly Staff!!! Would Recommend!!! Overall great experience, Marco and Joanne were excellent to deal with, they took the time to get to know me as a customer! They were helpful and answ Overall great experience, Marco and Joanne were excellent to deal with, they took the time to get to know me as a customer! They were helpful and answered all my questions. I would not hesitate to recommend them to my friends and family! More

The benchmark VW dealership! The new location shows first class and the staff are exceptional individuals that know their product knowledge and demonstrated first class customer s The new location shows first class and the staff are exceptional individuals that know their product knowledge and demonstrated first class customer service from the time I entered the dealership, negotiated my lease and delivery of my vehicle. It was the most positive car acquisition experience of all the vehicles I have leased and purchased. Bramgate VW sets the benchmark for all dealerships to follow! I would definitely refer them to any friend or family member looking to access VW product. More

Awesome service We came in for a test drive and ended up purchasing a vehicle. Staff was very helpful and easy to work with. We primarily dealt with Ali and Chris and We came in for a test drive and ended up purchasing a vehicle. Staff was very helpful and easy to work with. We primarily dealt with Ali and Chris and they were both very personable and were fantastic help throughout the purchasing process! We drove an hour to this dealership and would do it again for the fantastic service! -Brett L. More

Helpful and friendly service Found the dealership experience excellent. Everyone was very helpful and prepared to answer questions that I had. The new premises are state of the ar Found the dealership experience excellent. Everyone was very helpful and prepared to answer questions that I had. The new premises are state of the art and even though it is much further than I would generally care to drive, I would not mind going there for service etc. More

Buying my Passat from you was the best experience ever had. Mr. Andrew Seery assisted me and answered all my questions, also gave me the best price, I would highly recommend him and Bramgate VW to all my friend Mr. Andrew Seery assisted me and answered all my questions, also gave me the best price, I would highly recommend him and Bramgate VW to all my friends and relatives. More