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Blue Mountain Chrysler - Service Centre
Collingwood, ON
180 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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180 Reviews of Blue Mountain Chrysler - Service Centre
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November 26, 2019
Winter tires put on, Truck went in on time and was done Winter tires put on, Truck went in on time and was done before quoted time :) Seating area is bright and you can see the activity of service, show Winter tires put on, Truck went in on time and was done before quoted time :) Seating area is bright and you can see the activity of service, show room etc. all good :) More
by r.mesley
November 15, 2019
Experience to date. 10/21/2019 3:44:22 pm Invoice number:4176 Received message all part in and to book a service date. Came in for a3:30p.m.service on Nov. 11. late 10/21/2019 3:44:22 pm Invoice number:4176 Received message all part in and to book a service date. Came in for a3:30p.m.service on Nov. 11. later service informed us that gas cap cover and weatherteck installed but could not find my b/s Blizzak snow tires? Booked second service for Nov.15 2:30 , received phone call saying B/S Blizzaks no longer In Stock now we have to choose a lesser snow tire. As you can appreciate we are disappointed in outcome.This aside we enjoyed Blue mountain Chrysler and any of your staff we've met. Thank-you More
by jerry
November 12, 2019
Very good service on a busy tire changeover day. Met all my needs. I value good customer service, and I received it. Answered all my questions. We purchased our Journey here because of the great s Met all my needs. I value good customer service, and I received it. Answered all my questions. We purchased our Journey here because of the great service we experienced with the service department. More
by BrianLS
November 08, 2019
Very good prompt courteous service. Everything was well explained to me. Excellent customer service. Jason took the time to explain what service was done and what the plan is for the safety recall explained to me. Excellent customer service. Jason took the time to explain what service was done and what the plan is for the safety recall More
by Bob
Employees Worked With
Jason Murray
November 07, 2019
Terrific Service On a snowy day when lots were rushing to install winter tires, Amy cajoled Service Team to fix flat tire and install winter tires; even fixed defectiv On a snowy day when lots were rushing to install winter tires, Amy cajoled Service Team to fix flat tire and install winter tires; even fixed defective wipers installed by another dealer. Cannot recommend this team any higher. Terrific service!!! More
by Barry
Employees Worked With
Amy Garner
November 01, 2019
Pleasant, helpful, thorough Kirstyn was helpful and empathetic. Did her best to squeeze me in since my car was not drive able for any great distance. Pleasant shuttle driver. Kirstyn was helpful and empathetic. Did her best to squeeze me in since my car was not drive able for any great distance. Pleasant shuttle driver. Tanya who filled in for the driver to pick me up was interesting to talk to and I could tell she was genuinely interested in making the service experience as pleasant as possible. A clean car and bottle of water were a nice touch More
by willie
Employees Worked With
Tanya Snell, Kirstyn Thomas
October 29, 2019
Booked an oil change a week ahead and still had to wait 1 hr and 20 minutes. Not impressed Couldn't get the oil cap off so I had to pay 35$ for new cap. Not impressed hr and 20 minutes. Not impressed Couldn't get the oil cap off so I had to pay 35$ for new cap. Not impressed More
by Becky
Employees Worked With
Tanya Snell
October 29, 2019
I’ve been a customer for my last three vehicles, always found a Friendly and helpful staff. Very efficient technicians. I had a question about my bill this time, but Jason handled it perfectly. found a Friendly and helpful staff. Very efficient technicians. I had a question about my bill this time, but Jason handled it perfectly. More
by Gordie
Employees Worked With
Other Employees :
Tanya Snell, Lisa Hardisty, Jason Murray
October 03, 2019
First service on SECOND Grand Caravan I came in for my appointment foe service a day Early by mistake and they squeezed me in anyhow. That's Service. The service was fast and efficient and I came in for my appointment foe service a day Early by mistake and they squeezed me in anyhow. That's Service. The service was fast and efficient and also as described in the new manual. Thank You. More
by retired guy
Employees Worked With
Other Employees :
Amy Stevenson, Jason Murray
