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Blue Mountain Chrysler - Service Centre

Collingwood, ON

4.7
176 Reviews

176 Reviews of Blue Mountain Chrysler - Service Centre

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January 25, 2020

Professional, Knowledgeable and Personable Went to this dealer for service and a potential purchase. The minute I entered the door I was welcomed in a professional and friendly manner. The st More

by Janice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shari McKilligan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Sembay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2020 -

Blue Mountain Chrysler responded

Thank you so much for leaving a review of our dealership! We are so glad to hear that your experience with both our sales and service teams was pleasant for you! Thank you so much for your business and for your confidence in us to get the job done right! Hope to see you again soon!

January 14, 2020

Precise, accurate efficient repair. I was given a quote to repair my 2015 Jeep Grand Cherokee which I authorized and received a courtesy vehicle a day later. The repair was done in less More

by lynsey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shari McKilligan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Sembay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2020 -

Blue Mountain Chrysler responded

Thank you for your trust in us! We will be here when you are ready to trade in your vehicle! Thank you for your review!

December 30, 2019

Issues with tracking and steering of 2020 jeep gladiator When I took the jeep in for tracking and steering issues I was told it was test driven and that it was in speck. How can you know this if it wasn't me More

by jim
Recommend Dealer
No
Employees Worked With
Other Employees : Jason Murray
Jan 06, 2020 -

Blue Mountain Chrysler responded

Thank you Jim for sharing your feedback. We understand it can be totally frustrating when you are feeling an issue but no issue could be found after an on hoist inspection and test drive. Our Service Manager, Adrian, had advised you that if you were to authorize an alignment then we would perform it and if any adjustments were to be made, that this would be covered under warranty, but that was declined. We apologize that we could not re-create your circumstances Jim. We know you already spoke with her that day, but if you would like to discuss the matter further, please reach out to our Customer Relations Manager, Tanya Snell at 705-445-2740 X234 or tanyas@bluemountainchrysler.com. Thank you.

December 27, 2019

Amazing service, could not be happier. Got my truck in on time and out quicker than expected and cleaner than it was I can’t say enough about this service department, Jason and the team are great More

by HappyCustomer
Recommend Dealer
Yes
Employees Worked With
Jason Murray
Jan 14, 2020 -

Blue Mountain Chrysler responded

Thank you for your review! As part of our Service First experience, we like to leave our customer vehicles cleaner leaving than they were when they came in so we offer a complimentary car wash, light vacuum and a complimentary water bottle. Thanks for sharing your experience with us! We hope to see you again soon!

December 20, 2019

Jason was very friendly and efficient. He was very helpful giving me my options of what works best for my budget but also keeping my kids safe in the van. More

by Melissa Greig
Recommend Dealer
Yes
Employees Worked With
Jason Murray
Jan 14, 2020 -

Blue Mountain Chrysler responded

Thank you so much for taking the time to leave a review of our Service Department, Melissa! The safety of you and your family is one of our priorities and we are glad to hear you felt comfortable with the service that we offered. Thanks and hope to see you again!

December 20, 2019

Engine light and remote start My name is Robert Ritchie. I came in with my dodge ram 1500. I came over Friday dec. 20, to get my engine light and remote starter to get fixed. Serv More

by Kimritchie 12345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Murray
Jan 14, 2020 -

Blue Mountain Chrysler responded

Thank you for your review! The washing and vacuuming of all of our vehicles in for service is part of the benefits our Service First program offers. We are so glad to hear it was a positive experience for you! Thank you and we hope to see you again soon! Drive safe!

November 26, 2019

Winter tires put on, Truck went in on time and was done Winter tires put on, Truck went in on time and was done before quoted time :) Seating area is bright and you can see the activity of service, show More

by r.mesley
Recommend Dealer
Yes
Employees Worked With
Orval Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Murray
Nov 28, 2019 -

Blue Mountain Chrysler responded

We appreciate you taking the time to leave a review of our dealership! Thank you for coming in and having your service done with us! We are glad to hear we exceeded your expectations. Safe driving this winter and we will see you again soon. Thank you!

November 15, 2019

Experience to date. 10/21/2019 3:44:22 pm Invoice number:4176 Received message all part in and to book a service date. Came in for a3:30p.m.service on Nov. 11. late More

by jerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shari McKilligan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Dobbin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Staruch
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2019

Very good service on a busy tire changeover day. Met all my needs. I value good customer service, and I received it. Answered all my questions. We purchased our Journey here because of the great s More

by BrianLS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Baverstock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Murray
Nov 18, 2019 -

Blue Mountain Chrysler responded

Thank you so much for your review! We are thrilled to hear how much you love our service department. We have made some big changes recently and we hope it shows. Thank you for your business!

November 09, 2019

Amazing service by Jason. Great guy to deal with and even put air in my tires. Always gets me in for service very quickly. Thanks for everything. More

by Roger
Recommend Dealer
Yes
Employees Worked With
Jason Murray
Nov 18, 2019 -

Blue Mountain Chrysler responded

Thank you for taking the time to leave a review! So glad to hear you always have a positive experience with Jason! He is a great asset to our team. Thank you so much for your business! Drive safe!

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