Blue Mountain Chrysler - Service Centre
Collingwood, ON
180 Reviews of Blue Mountain Chrysler - Service Centre
My car as been in the shop for 3 weeks. Broken valve spring and needs new head. Part accessibility is the issue. I am concerned since I am at the mercy of the dealership to tell me the correct diagnosis spring and needs new head. Part accessibility is the issue. I am concerned since I am at the mercy of the dealership to tell me the correct diagnosis and the best way to repair my car. I have to trust what I am being told. A little scary being this is a very expensive fix. Jason , the service advisor as been very good in keeping me informed and showing concern for me. The dealership as also been very good in providing me with a good loner vehicle for the duration. Now all I am hoping for is that my car will be repaired in an excellent and reliable manner. More
I had my Jeep Cherokee at Blue Mountain Chrysler for warranty work. My Jeep was fixed very fast and properly. The service advisor Kirtstyn was extremely knowledgeable and courteous warranty work. My Jeep was fixed very fast and properly. The service advisor Kirtstyn was extremely knowledgeable and courteous More
A diagnosis of a few issues with my 2011 Dodge Ram 1500 work truck As well as a detailing inside and out done very very well.... They where quick ,courteous ,and professional.. Service agent was lovely & work truck As well as a detailing inside and out done very very well.... They where quick ,courteous ,and professional.. Service agent was lovely 😊 More
Professional, Knowledgeable and Personable Went to this dealer for service and a potential purchase. The minute I entered the door I was welcomed in a professional and friendly manner. The st Went to this dealer for service and a potential purchase. The minute I entered the door I was welcomed in a professional and friendly manner. The staff were knowledgeable and direct, explained the details of the required service and answered all my questions about purchase options. Their customer service was exemplary with obvious pride and experience in their work. Absent were the high pressure sales tactics and up sell in service requirements. Overall, it was a pleasant experience. I'll be back for sure! More
Precise, accurate efficient repair. I was given a quote to repair my 2015 Jeep Grand Cherokee which I authorized and received a courtesy vehicle a day later. The repair was done in less I was given a quote to repair my 2015 Jeep Grand Cherokee which I authorized and received a courtesy vehicle a day later. The repair was done in less than a week and under the quoted cost. As this was a large item repair I was given several used car purchase options, one of which was a great deal on a 2019 Jeep Grand Cherokee with 20,000 km. Without any pressure from the sales department I decided my car owed me another year or two before trading it in. You can be sure I will return to purchase from Blue Mountain Chrysler when I'm ready. More
Issues with tracking and steering of 2020 jeep gladiator When I took the jeep in for tracking and steering issues I was told it was test driven and that it was in speck. How can you know this if it wasn't me When I took the jeep in for tracking and steering issues I was told it was test driven and that it was in speck. How can you know this if it wasn't measured? Not happy at all with service on a jeep with less than 4000 K on it. More
Amazing service, could not be happier. Got my truck in on time and out quicker than expected and cleaner than it was I can’t say enough about this service department, Jason and the team are great time and out quicker than expected and cleaner than it was I can’t say enough about this service department, Jason and the team are great More
Jason was very friendly and efficient. He was very helpful giving me my options of what works best for my budget but also keeping my kids safe in the van. helpful giving me my options of what works best for my budget but also keeping my kids safe in the van. More
Engine light and remote start My name is Robert Ritchie. I came in with my dodge ram 1500. I came over Friday dec. 20, to get my engine light and remote starter to get fixed. Serv My name is Robert Ritchie. I came in with my dodge ram 1500. I came over Friday dec. 20, to get my engine light and remote starter to get fixed. Service was impeccable. Jason your service manager was very polite also. Very impressed with it being washed and vacuumed all inside. Will be back for sure. More