Blue Mountain Chrysler

Don't stand behind there customers Bought a van from them just over a year ago and purchased the full bumper to bumper warranty. Just had my van in at my shop that is not the dealership Bought a van from them just over a year ago and purchased the full bumper to bumper warranty. Just had my van in at my shop that is not the dealership and found a cooler line leak. My garage gave me a write up of the problem and an estimate and I took it to blue mountain and was told I would have to pay their $110 to have them diagnose the problem and then they would put it through warranty. So why would I use them if I know the problem and have a garage I trust and is much convenient for me to get to. On top of that, my garage also lent me their personal vehicle to get my kids from camp since the job took longer than it should of. Back to the problem while replacing the lines they found that they could get the lines to connect back on the condenser properly because the connectors were warped from the lines leaking. So they needed to replace the condenser too. Well the warranty company wouldn't cover the Condenser because there warranty won't cover any parts that fail because of rust or corrosion. Which we were not told from blue Mountain when we purchased the warranty. Beware!!!! They only show u the small print of everything it covers. So to make a long short warranty company wouldn't cover it cause the said it was corroded which there isn't any. So took the part to blue mountain to get a second review from the service manager, which agreed but said there's nothing he could do. I called the warranty company back and told them that the dealership agrees there was no rust and please call him. Later that afternoon I did get a call from the warranty people and there story changed, they are now not covering it because my garage must have damaged it and I should have taken it to a dealership to have the job done properly. CAN YOU SAY SCAM!!! By the way this warranty cost me over $3000 and now I just had to pay $450 for a part that should be covered More

Best purchase experience ever Ted is awesome. My first contact with the dealership was the online chat feature. After chatting with someone about a vehicle, I received an email fr Ted is awesome. My first contact with the dealership was the online chat feature. After chatting with someone about a vehicle, I received an email from Ted within minutes and it was almost 11pm. I was pleasantly shocked by this quick response long after the dealership had closed. Ted was able to answer my questions and we established plan to visit the dealership to see a vehicle. Ted made the whole process very simple and comfortable. He got my going in the right direction and made arrangements to simplify the purchase experience. Job well done!! My wife and I purchased a new 2016 Journey Rallye and the experience could not have been anymore comfortable and relaxing. That is a very rare experience to have when purchasing a vehicle. Bravo Ted and thank you very much for all you did for us. More

Car Purchase We found a great car and the process was quite easy. The whole team at Blue Mountain Chrysler and especially Shari McKilligan were great at working w We found a great car and the process was quite easy. The whole team at Blue Mountain Chrysler and especially Shari McKilligan were great at working with our needs. We would definitely recommend them. More

The team at Blue Mountain Crysler are very attentive. The team at Blue Mountain Crysler have great customer service. They were able to work with my needs. The experience I received was very personal. The team at Blue Mountain Crysler have great customer service. They were able to work with my needs. The experience I received was very personal. More

Always a pleasure to deal here. Never pressured . I have purchased six cars from here and always feel Like their number one customer. They never try to sell you what you don't want and have the best I have purchased six cars from here and always feel Like their number one customer. They never try to sell you what you don't want and have the best prices around More

Fast and Helpful BMC was able to help me trade in my faulty 2014 jeep Cherokee that was not even a year old and literally had everything Except the transmission repla BMC was able to help me trade in my faulty 2014 jeep Cherokee that was not even a year old and literally had everything Except the transmission replaced. They were able to get me into a 2015 Cherokee quickly and still offer support and check in to make sure everything is ok with this one and if I have any concerns they are quick to get me an appointment in service! Thank you BMC!!! More

Great experience BMC Orval thompson was great to deal with easy going no pressure to buy, and also when i go in each and every time I greeted by staff when with a smile i Orval thompson was great to deal with easy going no pressure to buy, and also when i go in each and every time I greeted by staff when with a smile in there new building and all...I took my new 2014 journey for it's 30000 km inspection even tho I was early for my inspection by 2000 km they where awesome to deal to deal with. Thank you BMC More

Amazing! My wife and I went looking for something completely different, but through asking questions and overall knowledge of what we were looking for in a veh My wife and I went looking for something completely different, but through asking questions and overall knowledge of what we were looking for in a vehicle Joe was able to get us exactly what we needed! We are very pleased with our purchase! Also Phil was able to get us a great rate and keep our payments to a very manageable amount. Thanks everyone at Blue Mountain Chrysler, you made buying a vehicle a very enjoyable experience! More