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Blue Mountain Chrysler
Collingwood, ON
738 Reviews
Blue Mountain Chrysler has been proudly serving the Collingwood and Blue Mountains area since 1974. We know that you have high expectations, and as a car dealer, we enjoy the challenge of meeting and exceeding those standards each and every time you visit us. It is our commitment to consistently provide you with the five star experience that you deserve through our Service First culture. We value trust, knowledge, commitment, convenience and care when providing our customers with a quality service and sales experience.
Blue Mountain Chrysler is southern Georgian Bay's Jeep Central, with an expansive inventory level of all new Jeep model lines. We also carry the region's largest inventory of Ram trucks. If a used vehicle is what you're looking for, we have you covered with our extensive inventory of quality and competitively priced used vehicles. Feel free to browse our inventory online, request more information about our vehicles, schedule a test drive or inquire about financing. We have a strong and committed sales staff with many years of experience in satisfying our customers' needs. Our experienced sales staff is eager to share its knowledge and enthusiasm with you!
Needless to say, you cannot sell as many vehicles as we do at Blue Mountain Chrysler without an outstanding parts and service department. Our factory-trained technicians work hard to provide top notch care to keep your vehicle running efficiently and reliably, using our Service First Passport, from the day you drive your vehicle off the lot to the day you trade it back in with us! Come experience the Service First difference at Blue Mountain Chrysler!
We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 738 reviews
April 11, 2017
Fantastic service they knew exactly what I needed and wante. I had such an amazing experience at Blue mountain chrysler. Aaron Hawkins knew exactly what type of car insurance needed his honesty and knowledge was I had such an amazing experience at Blue mountain chrysler. Aaron Hawkins knew exactly what type of car insurance needed his honesty and knowledge was incredible. I've never met a better employee. Phil fisher helped us out so much and Jamie Baverstock made sure we were happy with our purchase. Best place to go they go beyond to make you happy and it was an amazing experience. More
by Autumn Oleksinski
April 11, 2017
Terrible customer service after you drive off the lot. My son researched for quite a while to find the vehicle he wanted to purchase, and found a used one at this dealership, after test driving and purchas My son researched for quite a while to find the vehicle he wanted to purchase, and found a used one at this dealership, after test driving and purchasing it on his own, he drove it home on March 8 to find a piece of trim missing from the drivers side roof. I called Darlene immediately to let her know and she said they would take care of it, I called back and was told part was on back order from Darlene. We were told to take it to a Hyundai dealership and they would replace it under warranty, but without the old piece of trim, they would not. Back to BMC, Darlene then passed us off to Rob Picken (service manager), he was going to have Hyundai dealership in Collingwood order part and let us know when it was in, and we would take it into service at BMC to have them install, Jump ahead to now April 5, this has not been resolved, no one has called to say part is in, or update us with any news. I call and leave message for Warren Sly, he does call back and I give him all the information again, he says he will have part their on Sat. and bring the car up to have it installed. Sat. April 8, we called first to make sure part was their, confirmed yes. My son drives up only to discover they have ordered the passenger side trim not the driver side. My son wants nothing more to do with this dealership, and as a first time buyer, his experience should not have turned out like this !!! I was back on the phone Monday morning after leaving a message on Saturday, and no one will return a phone call. I ask to speak to the owner Kevin Sly, well he doesn't have voice mail, or a email they will give me and he doesn't come in very often. After much frustration, I speak to a Donna, she finally gets some action, and tells me a Peter Dan (sp) will call me back. He does and I tell him that my son will not return, and I want a e-transfer of money to pay for the part and compensation of gas for my son. They agree to $25.00 for gas and the $42.00 for part, the e transfer was not complete until another phone call on April 11 @ 1pm, as no phone call back from Peter, after again talking to Donna, I have the $67.00 e transfer. At this point it is it's no longer the $42,. part, it's the principal of the how the customer was treated after he bought a car from Blue Mountain Chrysler. He picked up vehicle on March 8 and it has taken until April 11 to be resolved. A file has also been opened with Chrysler Canada documenting the service. I will never recommend this dealership to anyone. More
by Nancy
Employees Worked With
Robert Picken
April 10, 2017
Got what I wanted Aaron helped me out a great deal getting the vehicle I wanted. He Was really helpful and a super chill guy. I don't have the greatest credit but helpe Aaron helped me out a great deal getting the vehicle I wanted. He Was really helpful and a super chill guy. I don't have the greatest credit but helped me out with it. More
by Jeff3362
Employees Worked With
Aaron Hawkins
April 10, 2017
Student with basically no credit. I'm a student who was in need of a car that I could finance. I had just recently got my first credit card so my credit was not yet built and knew it w I'm a student who was in need of a car that I could finance. I had just recently got my first credit card so my credit was not yet built and knew it would be difficult to find a dealership that would accept my situation. However, I received excellent service from Aaron and Phil. Aaron was patient and able to answer any questions I had and I got my car within a week as I was at school Monday-Friday. Phil also went above and beyond to get me an affordable financing rate and I am beyond happy with my experience. I will definitely go back for my next vehicle! More
by MS
Employees Worked With
Philip Fisher, Aaron Hawkins
April 09, 2017
Highly satisfying experience! While our visit started with the disappointment, it ended up very good. The truck we have chosen online and scheduled the driving test for,had been so While our visit started with the disappointment, it ended up very good. The truck we have chosen online and scheduled the driving test for,had been sold already. Oops... They offered to look into more offers and Shari showed our options while calculating our financial opportunities so we could see the picture clearer. When we took the RAM for the test drive, we fall in love with it instantly. Both Shari and Philip sensed we wanted to close the deal very fast, and despite the fact it was Friday afternoon, they promised the delivery next day- on Sarturday. While we stopped to change our insurance in the different city, we did realize we didn't have enough information on our hands. And the same second the insurance company receiving the fax regarding our deal. That was really impressive. The delivery went very smooth. The atmosphere is homey and warm. People are friendly . Inventory is great. What else can we expect from the dealership? Big thank you from Alla and Alex. More
by Alla Lifchits
April 05, 2017
Service When I arrived the garage was empty on both times I visited and I still had to get out of my car to come in to say I'm here so they would open the gar When I arrived the garage was empty on both times I visited and I still had to get out of my car to come in to say I'm here so they would open the garage doors to let me drive in. Very poor customer service. The redhead girl in the service area has poor customer relations and treats you like a nuisance. Robert knew I was waiting for a diagnostic to be done before I left and after an hour of waiting in the waiting roon I went back to the garage and my car had not been even looked at yet! They seem very unorganized. They don't keep your appointment time. They change it when you arrive. Thankfully they gave me a loaner car. I was very disappointed with the evemts of the day. They don't call back after requesting a service appointment. They also were unable to fix a problem with my Grand Cherokee. As a very happy satisfied customer of Infiniti I am seriously considering selling my Jeep. More
by Stephanie Henderson
Employees Worked With
Robert Picken
April 03, 2017
great sales and service departments they were able to get me in a truck in my budget . no got to get this sale routine it was hassle free service dept looked after a little issue. great they were able to get me in a truck in my budget . no got to get this sale routine it was hassle free service dept looked after a little issue. great work Phil and Ervin More
by kelly
Employees Worked With
Ervin, Philip Fisher
March 31, 2017
Excellent Customer Service We had an excellent experience with these guys. Seamless and hassle free, they went over and above to give us a great deal on our vehicle and made sur We had an excellent experience with these guys. Seamless and hassle free, they went over and above to give us a great deal on our vehicle and made sure we were completely satisfied with our new vehicle. It made for a very pleasant vehicle shopping experience. thanks Warren, Orval, Michelle & Phil! You guys are awesome! More
by Nick&Jen
March 29, 2017
My Pleasant Experience! Shari did not sell me a car, She provided me with a pleasant experience and I left with a NEW car. Right from the first phone call. Shari must have li Shari did not sell me a car, She provided me with a pleasant experience and I left with a NEW car. Right from the first phone call. Shari must have listened and heard every word I said. When I arrived at the Dealership to test drive some vehicles, she had the PERFECT vehicle parked right out front for me to drive. Although she had others there is I wanted..... the 1st one was perfect, even the colour!! Shari I can not thank you enough, and I have to thank Kip also. He was the behind the scenes guy, but certainly deserves acknowledgement. From my experience.... I would most certainly recommend Blue Mountain Chrysler AND Shari McKilligan for your next vehicle. More
by Traxxy
Employees Worked With
March 28, 2017
2017 Ram 1500 Very friendly staff, definitely looking after the best interest of their customers. Would buy another vehicle from them if my bank account would allow Very friendly staff, definitely looking after the best interest of their customers. Would buy another vehicle from them if my bank account would allow for it. More
by Leafsfan#29
Employees Worked With
Philip Fisher
