Blue Mountain Chrysler

Great customer service I was having a hard time on deciding where to buy a vehicle, but when I walked in Blue Mountain Chrysler, I knew I was in the right place. Ben and Nei I was having a hard time on deciding where to buy a vehicle, but when I walked in Blue Mountain Chrysler, I knew I was in the right place. Ben and Neil was very accommodating and helped me find and purchase my first brand new truck. I love my new ram 1500! Thanks you so much Josh More

Friendly staff and great service Always a great friendly staff and service department. The service staff are always willing to listen to any concerns that have came up after the initi Always a great friendly staff and service department. The service staff are always willing to listen to any concerns that have came up after the initial booking of the appointment More

Friendly sales staff Darlene C is very honest and friendly sales staff I have ever done business with. Darlene goes that extra mile to make sure you leave happy. Darlene C is very honest and friendly sales staff I have ever done business with. Darlene goes that extra mile to make sure you leave happy. More

LUBE, OIL & FILTER SERVICE Great Customer Service! They noted a new recall and reprogrammed. Jeep was cleaner when it left than when it went in. Jason and the entire team v Great Customer Service! They noted a new recall and reprogrammed. Jeep was cleaner when it left than when it went in. Jason and the entire team very professional. More

Trade in and Purchase of new ram 2500 I may have been a fairly easy consumer since I knew what I wanted and didn't even step foot into the dealership until I picked up the new truck. We di I may have been a fairly easy consumer since I knew what I wanted and didn't even step foot into the dealership until I picked up the new truck. We did have a small hiccup with communication but Aaron was a man of his word and honoured everything he said and did everything in his power to make the deal work and keep everyone happy. He was very personable and always easy to get a hold of via email, text or call. The dealership is a little far away for me to go back for service work and little things but I know ill be back there in four or so years to buy another Ram with them. The trade in process through the dealership was another blessing to deal with because I didn't have to sell my truck privately and work around the new truck schedule. They offered a very decent price and made it worth just selling to them. Five star ratings all around for Aaron, Neil, the dealership and anyone else I dealt with during my new truck purchase. The only thing I didn't give a five star rating was the price, and this is to no fault of Aaron or the dealership. The issue is to buy a really nice 3/4 ton truck now-a-days you have to spend $100,000, so this is more of a Chrysler and all other truck brand issue. The boys at the dealership got me a great price on a crazy priced vehicle so I commend them for that. In the end I've had some really bad times dealing with dealerships but this was not the case at Blue Mountain Chrysler. Nothing but positive things to say about my experience with them and highly recommend anyone reading this to at least give them a shot to earn your business, you wont be disappointed. Absolutely love my new Longhorn Mike More

Not happy My tires seem to be cracking on the side walls. The tech told me I have to go to a Goodyear tire dealer and submit a claim. This to me is obsured. If My tires seem to be cracking on the side walls. The tech told me I have to go to a Goodyear tire dealer and submit a claim. This to me is obsured. If my stereo stopped working would I have to go to an Alpine dealer? This is your supplier, there for it being the dealerships issue. It should not be pushed back on the customer. Costumer service is what keeps people coming back. I have purchased 3 vehicles in the past 2years for over $200,000.00. Really petty issue, but yet a big deal to me. Very disappointed. More

Customer service was amazing and very professional Highly recommend this place It was a great experience considering we were coming from out of town I am very happy with the purchase The staff wa Highly recommend this place It was a great experience considering we were coming from out of town I am very happy with the purchase The staff was extremely professional and helped us and set us up , it was more then what we expected More

Great Experience with Jamie and Shari Shari was most helpful in all respects. Was a pleasure dealing with her. Jamie was very good in getting me what I wanted and a good reasonable price. Shari was most helpful in all respects. Was a pleasure dealing with her. Jamie was very good in getting me what I wanted and a good reasonable price. Very happy with them both, highly recommend if your buying a new car. Timing was very good, did not have to sit and wait around. I found all the staff were friendly. Happy with my New Dodge. More

Fantastic customer experiance even with a few issues. The sales and finance staff my wife and I dealt with on our two visits to look at and a week later to purchase a used 2017 Pathfinder, were very profe The sales and finance staff my wife and I dealt with on our two visits to look at and a week later to purchase a used 2017 Pathfinder, were very professional and seemed to want a long term relationship. Orval who took my original call was not able to be present which led us to Aaron Hawkins. Neil and Andrew made sure all the paperwork was completed in a timely manner without uncalled for selling pressure. The vehicle looked very detailed on our pick up visit. When we arrived home I had some time to inspect the Pathfinder's engine compartment and discovered a couple of deficiencies which I had taken for granted were to be done by the dealership. When Blue Mountain Chrysler was made aware of these issues their customer relations manager called us to apologize for the over site and to please send them the invoices for the needed work. Tanya Snell worked with us to get the vehicle to where my wife and I expected it to be, utilizing a local Nissan dealership as we are a two hour drive from Collingwood. Thank you Blue Mountain Chrysler staff for working with us during and after the sale. Regards, Henry Beyersdorff More

Exceptional Customer Service Lives Here! Our customer service experience goes back to 2017 with this dealership and Shari McKilligan. From the time we entered the building, all staff were Our customer service experience goes back to 2017 with this dealership and Shari McKilligan. From the time we entered the building, all staff were friendly and helpful. Any questions were always answered with a smile. The building is impeccably laid out and spotlessly clean. The ability to not only drive a test vehicle but to have it overnight was terrific and did impact our decisions to buy 2 vehicles. Shari McKilligan was a rock star as far as digging in to keep her eyes open for what we wanted and getting great deals on our behalf. We were not traditionally Dodge vehicle owners however this dealership, Shari, returned our inquiry call immediately. We heard back from another dealership days later and never heard back from our third call. We look forward to continuing working with this excellent dealership! Customer service has always been the first priority here! Keep up the great work! More