Birchwood Toyota

We were looking for a new vehicle and had because of the amount of driving we do going back and forth to the city every day had decided on a Corolla just not sure which model. Andrew was very helpful in he amount of driving we do going back and forth to the city every day had decided on a Corolla just not sure which model. Andrew was very helpful in helping us make the decision. We took a few for a test drive and made our decision from there. Super salesman! We have since brought in our vehicle for service and it is so nice to be able to go online and book your appointment. I was also having some trouble with the latch on the remote for the trunk and we were able to come up with a workable solution in the meantime. Very pleased with the level of service at Birchwood Toyota as well. All around great experience! More

I bought my first car, a next to new 2012 Hyundai Accent, I bought my first car, a next to new 2012 Hyundai Accent, from Andrew Robinson at Birchwood Toyota, and all I can say is wow! I was extremely impress I bought my first car, a next to new 2012 Hyundai Accent, from Andrew Robinson at Birchwood Toyota, and all I can say is wow! I was extremely impressed with the dealer's and the sales managers' honesty and help throughout the process. Andrew (whom I HIGHLY recommend!), fought hard to get me the best deal the entire time, and every step of the way he was willing to provide the necessary assistance and information needed. He even took me out and gave me a crash course on driving a manual, now THAT's what I call great customer service! Everybody at the dealer was excellent and made the car buying experience not only a stress-free one, but even enjoyable! The finance department was hassle-free, and negotiations were polite and a breeze. I'd most certainly buy another vehicle from the fine folks at Birchwood, be it a brand new Toyota or one of their quality second hand models, and wouldn't hesitate to recommend them to anybody else looking for a dependable vehicle. I'll certainly be heading back the next time me or any family members of mine are looking for a car! And don't forget to ask for Andrew, trust me, you'll be glad that you did! More

My experience was good every time I have a concern it is taken care of right away. I like the appointment reminders it is very helpful. taken care of right away. I like the appointment reminders it is very helpful. More

This is the kind of dealership that gives a bad name to the whole auto reselers industry. After seeing their ad in local Kijiji, I went there to take a look at the vehicle that was adverised for $25,919 b the whole auto reselers industry. After seeing their ad in local Kijiji, I went there to take a look at the vehicle that was adverised for $25,919 but after a short time with salesman I was told that price of the vehicle is in fact $35,999 and that they made mistake when placing ad on internet. He also said that they received "whole bunch" of phone calls about that car. Funny thing is that they didn't delete ad from Kijiji after receiving those calls and realising that thet made "mistake". No they are using sleazy "bait and switch" tehnique to get you in the door. Stay away for your own good. More

We made an appointment for a specific vehicle. Dealership called to confirm the appointment and that vehicle was ready. Upon arrival, waited 20 minutes after scheduled appointment to be served. Dealership st called to confirm the appointment and that vehicle was ready. Upon arrival, waited 20 minutes after scheduled appointment to be served. Dealership stated the vehicle for which we had a confirmed appointment was now sold. Suggested an alternate vehicle to look at in the pouring rain. Begrudgingly agreed to bring the vehicle into a dry location so we could look at it. We are previous customers of this dealership. Have purchased eight (8) vehicles and service work over the years. No more. Stay away, stay far away from these incompetent folks. More