Birchwood Toyota

My experience was good every time I have a concern it is taken care of right away. I like the appointment reminders it is very helpful. taken care of right away. I like the appointment reminders it is very helpful. More

This is the kind of dealership that gives a bad name to the whole auto reselers industry. After seeing their ad in local Kijiji, I went there to take a look at the vehicle that was adverised for $25,919 b the whole auto reselers industry. After seeing their ad in local Kijiji, I went there to take a look at the vehicle that was adverised for $25,919 but after a short time with salesman I was told that price of the vehicle is in fact $35,999 and that they made mistake when placing ad on internet. He also said that they received "whole bunch" of phone calls about that car. Funny thing is that they didn't delete ad from Kijiji after receiving those calls and realising that thet made "mistake". No they are using sleazy "bait and switch" tehnique to get you in the door. Stay away for your own good. More

We made an appointment for a specific vehicle. Dealership called to confirm the appointment and that vehicle was ready. Upon arrival, waited 20 minutes after scheduled appointment to be served. Dealership st called to confirm the appointment and that vehicle was ready. Upon arrival, waited 20 minutes after scheduled appointment to be served. Dealership stated the vehicle for which we had a confirmed appointment was now sold. Suggested an alternate vehicle to look at in the pouring rain. Begrudgingly agreed to bring the vehicle into a dry location so we could look at it. We are previous customers of this dealership. Have purchased eight (8) vehicles and service work over the years. No more. Stay away, stay far away from these incompetent folks. More