Birchwood Toyota

Great Service Isn't Dead Sometimes I think that great service is a thing of the past, but at Birchwood Toyota it's still very much alive. They treat you with respect and are v Sometimes I think that great service is a thing of the past, but at Birchwood Toyota it's still very much alive. They treat you with respect and are very thorough with your vehicle. Having to service your vehicle isn't fun, but at Birchwood Toyota it's very painless and I appreciate that. Highly recommend! More

Very knowledgeable & excellent customer service You can expect the staff to treat your vehicle and respect it like it was their own. I paid a lot of money for my SUV and I appreciate and expect thi You can expect the staff to treat your vehicle and respect it like it was their own. I paid a lot of money for my SUV and I appreciate and expect this service and I get it here. More

Very happy would recommend Was very impressed with the business. Mila was very helpful and I didn’t feel presssured to buy. Staff was friendly and introduced themselves. Was of Was very impressed with the business. Mila was very helpful and I didn’t feel presssured to buy. Staff was friendly and introduced themselves. Was offered coffee/water etc. Test drive went well. Purchase was smooth. Would recommend More

So satified!!!! It was such a wonderful experience! At no time did anyone make me feel pressured to buy, just informed me of the product and costs. Test drive was det It was such a wonderful experience! At no time did anyone make me feel pressured to buy, just informed me of the product and costs. Test drive was detailed and a great experience. Everyone was polite and wonderful. I would highly recommend going to this dealership!!!! More

Birchwood Lexus It has been a good experience from buying to servicing my Lexus. The staff is good, accommodating and provide good service.. I also had great experien It has been a good experience from buying to servicing my Lexus. The staff is good, accommodating and provide good service.. I also had great experience in Sales. Rachna Joshi, Ryan Ostrove, Wasna Ghafuri were very helpful and they are excellent staff of Birchwood Lexus. More

Excellent Always been very helpful. The service was explain to me that I can fully understand. Friendly staff and cleaned place . Highly recommended. Good job g Always been very helpful. The service was explain to me that I can fully understand. Friendly staff and cleaned place . Highly recommended. Good job guys. More

Came in for a service visit left with a new car I brought my car into Birchwood Toyota because the check engine light came on. I was told that my warranty was going to run out in about 6 months and I brought my car into Birchwood Toyota because the check engine light came on. I was told that my warranty was going to run out in about 6 months and that I should talk to Nelson about my options....he explained that I could purchase the extended warranty or that they would love to trade my RAV4 in for a new car for me.....he showed me the new safety features that were now on the RAV4....when I decided to do the trade in he got Wade to come speak with me (I had bought my original RAV4 through Wade in 2015). Wade showed me my options for the RAV4 and the pricing.....he had all the same options as what I had in my original (except for the remote starter which was solved when I came to pick up my car). Then I was taken over to speak with Scott for th financing....again very friendly and efficient. Scott got all the information he would need for my credit application and said he would call me later that afternoon to let me know when I would be able to pick up my new RAV4 since they were getting it in from another location....th call came around 5 that afternoon and I was told I could pick my up my new RAV4 on Monday....on Monday everyone was so cheerful (which is surprising since it is a Monday and I know I hate being at work on a Monday!) signed all the paperwork with Scott and made an appointment to have the elite package done 2 days later...I was walked through all th new features of my car, and everyone who had helped me congratulated me on my new car (even the guy who helped me out with my check engine light)....long story short I would recommend Birchwood Toyota More

Top marks! Excellence in every respect: attractive and comfortable showroom inside and out; upbeat, friendly atmosphere; capable, cheerful, helpful employees; an Excellence in every respect: attractive and comfortable showroom inside and out; upbeat, friendly atmosphere; capable, cheerful, helpful employees; and a wonderful product, our nearly new 2016 slate grey Corolla LE. We couldn't be happier. Patrick and Lucille More

Good but not that good as I expected Not fully clean the car after service, it might just take another 5 minutes, not willing to vacuumed the dust on my seat even I asked for it, unbeliev Not fully clean the car after service, it might just take another 5 minutes, not willing to vacuumed the dust on my seat even I asked for it, unbelievable this is Lexus service... More

Always great service Easy to make an appointment, the staff are always friendly and helpful and my Venza alway is check out fully and comes back just as clean as it was wh Easy to make an appointment, the staff are always friendly and helpful and my Venza alway is check out fully and comes back just as clean as it was when it went in for service. More