Birchwood Nissan

Absolutely terrible experience and waste of my time Absolutely terrible service terrible employees and will never go back, they backed out on the deal cause they didnt have it safety and then when it go Absolutely terrible service terrible employees and will never go back, they backed out on the deal cause they didnt have it safety and then when it got safetyed they said no deal, after we already put a deposit on it! Save your time and money don't go here. Absolutely terrible experience. My sales associates name was Drew Pearson and the sales manager is Roy Janz and they both went back on there word with what was included in the price, absolutely disgusting the way they treat there customers, then we talked to the general sales manager Connor Gregory and he was just as bad and very rude to us, very bad way to run a business. Reposting this review because they seen the review in the first paragraph and cancelled the deal and gave me my money back. How sad is it that I make a deal after them being extremly rude and and dishonest with me and trying to screw me over for they're own mistake and not trying to work with me to get close to what the original price we made a deal for was. They never owned up or apologized for anything and yet I still bought it at they're asking price because I really liked the truck and as soon as they seen my review witch they 100 percent deserved especially after they were so rude to me the whole time and how bad the service was, They canceled the deal and kicked me out of the building just because they got a bad review how pathetic is that... I was nice and understanding the whole process leading up to both the deals we made and instead of owning up too they're mistakes or apologizing for all the time I wasted. They take back the deal we made and that i played for already at they're own asking price! Simply cause they dont know how to do they're Jobs and I called them out on it in a review to help other people decide where they want to buy a vehicle from and just trying to help others with my own experience. Very dissatisfied with how they handled the situation and how they treated me as a customer I hope I helped some of you decide if they deserve your business or not. More

Great experience!! My overall experience was a great one because we had such an amazing salesman! Adrienn was super friendly and nice to deal with throughout the entire My overall experience was a great one because we had such an amazing salesman! Adrienn was super friendly and nice to deal with throughout the entire process. He listened to what I was looking for, my wants and my limits and showed vehicles to me while always staying within my range. Thank you Adrienn! More

Great sales people Recommended Birchwood auto group always have a great experience. Bought my 2011 Silverado in 2010 and just help my mother in law purchase her 2019 Nis Recommended Birchwood auto group always have a great experience. Bought my 2011 Silverado in 2010 and just help my mother in law purchase her 2019 Nissan qashqia. I always suggest Birchwood to anyone looking for a new vehicle. Birchwood Nissan Salesman Marlon Manguiat worked really hard to make sure he was able to get her a great price and had her drive away with her new vehicle. Great work Marlon thanks. More

Great experience... Overall fantastic experience, would definitely recommend this dealership to friends with no hesitation! Thank you Drew, Zach, and Bob! All q Overall fantastic experience, would definitely recommend this dealership to friends with no hesitation! Thank you Drew, Zach, and Bob! All questions answered thoroughly, made me feel like my business was truly appreciated! More

Selection. Comparison and Service We walked in to the dealership to compare the vehicles of various manufacturers so we could buy the best one for us. The staff willing brought us cars We walked in to the dealership to compare the vehicles of various manufacturers so we could buy the best one for us. The staff willing brought us cars from other dealerships so we could compare, and they were pleased to support us with information but no pressure. They told us they were not there to sell us a car but rather to help us buy one. We left with a car from a different manufacturer than we had first considered. Exceptional service, great staff and great selection of vehicles to choose from More

Prompt efficient service! I called the day before to get a regular maintenance service appointment and they accommodated me at the time that was most convenient to me. I was in I called the day before to get a regular maintenance service appointment and they accommodated me at the time that was most convenient to me. I was in and out in less time than they initially thought and there's always a smiling face to greet me. I had wanted some extra information about snow tires and when my car was ready so was the info. I'm very happy with the service I receive here. More

Excellent service with great vehicles Clinton at Birchwood Nissan made my car buying process a breeze. I now have an amazing new vehicle with everything I was looking for. Clinton made m Clinton at Birchwood Nissan made my car buying process a breeze. I now have an amazing new vehicle with everything I was looking for. Clinton made me laugh and smile. He had awesome customer services skills More

Above and beyond in every way The team at Birchwood Nissan are AMAZING. Every one of them were phenomenal and made sure I was happy and taken care of every step of the way. Huge sh The team at Birchwood Nissan are AMAZING. Every one of them were phenomenal and made sure I was happy and taken care of every step of the way. Huge shout out to Marlon and Brendan for being particularly outstanding :) More

Good experience! Friendly staff , great products. Staff know their stuff. Very helpful. Staff make the buying experience stress less and lay everything out and easy to Friendly staff , great products. Staff know their stuff. Very helpful. Staff make the buying experience stress less and lay everything out and easy to understand. More

Joe and warranty save big $$$$$ Our 2009 Nissan Versa had a transmission problem turns out there was a 10 year warranty. The age of the car was 9 years 9 months. That was cutting i Our 2009 Nissan Versa had a transmission problem turns out there was a 10 year warranty. The age of the car was 9 years 9 months. That was cutting it pretty close. It was a very expensive repair on the warranty so thank you Nissan. Joe was the service writer who looked after me and was very professional and efficient and speedy. Thanks Joe. More