Birchwood Nissan

Traded in an old truck and replaced it with a relatively new one. Staff were super fast, quite efficient and very friendly. I have never dealt there before but would consider them again. new one. Staff were super fast, quite efficient and very friendly. I have never dealt there before but would consider them again. More

For the 3 oil changes i had with them. The same Worst service. You arrive on time and only after 20 minutes before advisers will talk to you, eventhough you are booked. They accomodate customers not b service. You arrive on time and only after 20 minutes before advisers will talk to you, eventhough you are booked. They accomodate customers not booked. They are not organized and unsystematic. For those 3 oil changes i had, it took them 3 hours to wait for them to finish the job. Maybe if i took the free carwash they are offering maybe i will wait for additional 2 hours more. Hope i can sell my car so that i will no longer go to that service center anymore. Advisors are just seating there and keys are not released eventhough i have seen my key ready for release. I think they have not check all the fluids as they have promised. You cannot substitute cookies for keeping customers waiting and wasting there time. More

Professional,Respectful and Approachable group of individuals..i had issues with a repair that was done a few times prior to warranty expiring. I felt comfortable to approach this team to fix the iss individuals..i had issues with a repair that was done a few times prior to warranty expiring. I felt comfortable to approach this team to fix the issue again, and we were able to work out a solution that allowed me to have to work done for half the cost. I was welcomed with the same professionalism and quality of work as I was while my vehicle was under warranty. In these times of uncertainty is good to know that you can trust and depend on your vehicle and those who service it. I love my Rogue. More

Went in for a safety recall. Alan was very pleasant and made the entire experience very easy. They discovered a squirrel nest being started and he had lots of helpful advice for me to do at home to stop an made the entire experience very easy. They discovered a squirrel nest being started and he had lots of helpful advice for me to do at home to stop any further problems. More

very happy with the service provided and my vehicle. My nissan Rogue is great. Happy i made rhe decision to purchase my Rogue at this dealership nissan Rogue is great. Happy i made rhe decision to purchase my Rogue at this dealership More

Alan in the Service department was very helpful and answered all my questions. Happy to see their Covid protocols were followed. The coffee, cookies and lounge were comfy. See you in the fall. answered all my questions. Happy to see their Covid protocols were followed. The coffee, cookies and lounge were comfy. See you in the fall. More

Great people and great service. This is the reason I am with Nissan and Infiniti. Their professional attitude made every visit a satisfactory experience. Thank you from bottom of my heart with Nissan and Infiniti. Their professional attitude made every visit a satisfactory experience. Thank you from bottom of my heart More

Great service, staff goes above and beyond to give you the best deal and to satisfy customers. They made my first car purchase easy and fun the best deal and to satisfy customers. They made my first car purchase easy and fun More

Love my new QX50 I have had a few Infiniti's in my time, 2012 G37xS, 2014 Q50s 3.7L, 2016 Q50 3Ltt, and of course my newest baby, the QX50 Sensory fully loaded! Th I have had a few Infiniti's in my time, 2012 G37xS, 2014 Q50s 3.7L, 2016 Q50 3Ltt, and of course my newest baby, the QX50 Sensory fully loaded! The service and support is great, Joe is great, Kory helps me out whenever i have questions, Mark from sales was very informative and answered all my questions throughout the sales cycle, and of course the service staff are excellent as well, notably Chris Wentz and Vince Campbell they always take great care of my car. More

Best dealership As a retired couple we have had a fair number of vehicles in our history from several makes of vehicles and many dealerships in Brandon, Portage and As a retired couple we have had a fair number of vehicles in our history from several makes of vehicles and many dealerships in Brandon, Portage and Winnipeg. Many experiences have been stressful and services unreliable. Since we have been dealing with Nissan things have been so positive that our last three purchases have been from the Birchwood Nissan location and all future purchases will be as well. Their staff are always so helpful and pleasant. Thanks to you all. More