Birchwood Chevrolet Buick GMC

2011 GM Yukon When we went to check out the vehicle we were well greeted. Everyone was very friendly and knowledgeable to every question we had. We bought it on a When we went to check out the vehicle we were well greeted. Everyone was very friendly and knowledgeable to every question we had. We bought it on a weekend and the team at birch wood did everything they could for us so we could drive it home. Will definitely be back in the future! More

2015 Chevy Equinox Excellent customer service and communication from John. The staff are very friendly and we are very impressed with the overall service and would defin Excellent customer service and communication from John. The staff are very friendly and we are very impressed with the overall service and would definitely recommend the service department. More

2018 Colorado Daniel Perrella was great. Extremely caring and nice you can tell he cared about getting the most for my dollar. I’d be happy to refer friends, cowork Daniel Perrella was great. Extremely caring and nice you can tell he cared about getting the most for my dollar. I’d be happy to refer friends, coworkers and family to Daniel. Thanks again great service. More

Great service with attention to customer needs Thanks again to Tim, Tony and Karen for making our purchase experience satisfying and enjoyable. Looking forward to meeting the service team in the ne Thanks again to Tim, Tony and Karen for making our purchase experience satisfying and enjoyable. Looking forward to meeting the service team in the near future.i More

EARNED MY TRUST AND LOYALTY I am not easily impressed. However, thanks to Albert Guercio in the service department, I have been very impressed with the professionalism, truthfuln I am not easily impressed. However, thanks to Albert Guercio in the service department, I have been very impressed with the professionalism, truthfulness, care, concern, kindness, understanding, patience, quality and all round excellence of the service that I have received over the last two years for my 2012 Tahoe. Customer service policies strive to satisfy customers... I am not just a satisfied customer I am now a loyal customer. I appreciate being "heard", I appreciate the shuttle service, the timeliness of the service and the detailed follow-up emails. Quality of service is never an accident ... it is always the result of intelligent effort... thank you Birchwood and in particular Albert for making the effort! Dr. B. Mellon More

Caring for vintage 1968 Buick Wildcat I was very impressed with the way the John Purington of the service department addressed my concerns. Under his guidance, the team chosen to work on t I was very impressed with the way the John Purington of the service department addressed my concerns. Under his guidance, the team chosen to work on the car exercised great care. I had difficulty locating what I though would be an easy part to replace. But John convinced me of the patience the service department had. It continues to build on the confidence I have in their caring for all my vehicular needs. More

Maintenance and repair I have always had good service and in good time at reasonable prices. Love the shuttle service too. I have already recommended them to my neighbours. I have always had good service and in good time at reasonable prices. Love the shuttle service too. I have already recommended them to my neighbours. More

Honest and thorough My service dealings have been great. I own a 2011 Buick Enclave and a 1968 Buick Wildcat. I have never been disappointed with the service given, and t My service dealings have been great. I own a 2011 Buick Enclave and a 1968 Buick Wildcat. I have never been disappointed with the service given, and the recommendations for additional reliability of both these vehicles. As well, John has gone the extra mile in some service concerns (on one occasion able to get an OEM master brake cylinder valve from Oshawa for the Wildcat. Simply excellent. More

Attentive service My wife appreciated being kept up-to-date on the service work while she waited. I myself really like getting a text on my phone with a link to the res My wife appreciated being kept up-to-date on the service work while she waited. I myself really like getting a text on my phone with a link to the results of the multipoint inspection. The web app provided a means to accept or reject any additional work beyond the original estimate with clear indicators for what items are urgent versus those that can be deferred to a future appointment. Birchwood may be ahead of the curve on web based service. More

Eleven years of excellent service. When I first moved to Winnipeg in the summer of 2007. I brought my one year old Pontiac G6 GT Coupe. Birchwood Chevrolet Buick GMC took over the maint When I first moved to Winnipeg in the summer of 2007. I brought my one year old Pontiac G6 GT Coupe. Birchwood Chevrolet Buick GMC took over the maintenance of that car and have served me very well though the next 11 years. Highly Recommend. More