Benton Fry Ford Sales

Misdiagnosed Drivetrain Issue Led to $5,200 Repair and No Support On June 16th, I brought my 2018 Ford F-150 to this dealership for a loud metal noise while driving. They charged me for a diagnostic, mark Support On June 16th, I brought my 2018 Ford F-150 to this dealership for a loud metal noise while driving. They charged me for a diagnostic, marked the drivetrain as inspected, and found no issues (couldn't replicate concern). Weeks later, my rear differential failed and my driveshaft sheared off while merging onto a highway, creating a serious safety hazard. After getting it towed to their shop, it took over a month and cost $5,200 to get repaired. I received no goodwill coverage, no loaner vehicle, and no assistance beyond the repair. More

Excellent service, excellent care, excellent information and very timely and accurate, everyone was so polite and full of enthusiasm, Brad and Pam should get a raise and a special thank you ford itself and very timely and accurate, everyone was so polite and full of enthusiasm, Brad and Pam should get a raise and a special thank you ford itself More

We dealt with Chris Fry who was very knowledgeable and took extra time to explain the both the interior and exterior workings of thee we truck. took extra time to explain the both the interior and exterior workings of thee we truck. More

All people we dealt with were great. Jeff was very good at showing us how everything operated with our new Maverick Jeff was very good at showing us how everything operated with our new Maverick More

We very satisfied with our experience at Benton Fry Ford. Jamie worked very hard for us and didn’t give up on us when we left to see what other deals were out there. His after sales service has been excellen Jamie worked very hard for us and didn’t give up on us when we left to see what other deals were out there. His after sales service has been excellent as well. More

Brad was a great sales representative. He amde the whole process easy and was transparent. He amde the whole process easy and was transparent. More

Buying a used suv was an excellent experience. The salesman made it a happy, exciting but knowledgeable experience.I am very happy with my choice The salesman made it a happy, exciting but knowledgeable experience.I am very happy with my choice More

All good but no English manual provided with vehicle, only French. (paper copy was) We feel grateful for Nanette making a copy but feel the original manual should/could have been provided. only French. (paper copy was) We feel grateful for Nanette making a copy but feel the original manual should/could have been provided. More

Worked with Hailey Chard. She was great and very patient as this was the first time I had bought a truck. She explained everything and showed me how everything work when I pic She was great and very patient as this was the first time I had bought a truck. She explained everything and showed me how everything work when I pick up my truck. More

Very friendly and knowledgeable staff. Our salesman Brad Ray made it a stress free environment. Very patient and knowledgeable. Benton Fry is always competitive with pricing vs other dea Our salesman Brad Ray made it a stress free environment. Very patient and knowledgeable. Benton Fry is always competitive with pricing vs other dealerships in the area. I always recommend this dealership More