Bennett Dunlop Ford
Regina, SK
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760 Reviews of Bennett Dunlop Ford
Service was lacking, I was on time with my apt, made it 2 weeks in advance, my car didn't even get looked at that day. They could have phoned. I don't live in Regina, made a specialtripfor nothing. They had weeks in advance, my car didn't even get looked at that day. They could have phoned. I don't live in Regina, made a specialtripfor nothing. They had my car for an extra day and wanted it for a third, until a courtesy car was requested. In the end, very expensive and super inconvenient. More
WORST CUSTOMER SERVICE I'VE EVER HAD FROM A Vehicle Manufacturer! Bought a brand new 2021 Ford Escape, has not failed to start multiple times in less than a week, it is not cold out, currently -16, and Manufacturer! Bought a brand new 2021 Ford Escape, has not failed to start multiple times in less than a week, it is not cold out, currently -16, and roadside assistance is providing a estimated time of 7+ hours. Tried to contact my salesperson to get some assistance, and NADA, Zip, Zero, Zilch for customer service. Didn't offer to assist with (yet another) boost, or even offer to get it brought it to figure out WHY the xxx won't start. Do I think I deserve a vehicle that won't fail to start pretty much fresh off the production line? Yes, yes I do. UPDATE: After contacting the owner of the dealership he advised me to have Roadside Assistance tow the vehicle to the dealership so they could look at it. However Roadside Assistance never contacted me back, and when I tried to contact them again this morning I was advised that they're busy and there's an extended wait. Really? My waiting the entire day the day before to get a boost/tow on a vehicle that's just over 2 weeks old that wouldn't start doesn't seem to really matter to Ford. More
Sviatlana was amazing to work with. She made the car buying process super easy and pain free. Everyone at the dealership was so friendly and easy to work with. buying process super easy and pain free. Everyone at the dealership was so friendly and easy to work with. More