Baytowne Hyundai

This was our first experience buying a vehicle at Baytown Hyundai. We want to thank David and Danyl for making it stress-free. They are very knowledgeable, helpful and great to work with. Hyundai. We want to thank David and Danyl for making it stress-free. They are very knowledgeable, helpful and great to work with. More

Thank you, Alfred and Danyal for great service and helpful information great job both of you helpful information great job both of you More

This is my second time buying a car from Baytown Hyundai and my experience for the second time is very warm and welcoming, David Townend was an awesome sales rep. Caring and always calling to make sure ever and my experience for the second time is very warm and welcoming, David Townend was an awesome sales rep. Caring and always calling to make sure everything is good. Very much appreciated. The first time I bought my Hyundai with Shannon she acts like she just wanted the sales she never call or email me to follow up. I’m glad it was with David than with Shannon. Thanks David Townend and Danyal Lazzaro for your wonderful and welcoming approach making me feel welcome and comfortable. Awesome people. 👍👍 More

I was very polite about the whole situation but instead of getting intouch with me they seemed like ignoring me !! As I waited and waited for the phone call I decided to call them , as for the woman who I of getting intouch with me they seemed like ignoring me !! As I waited and waited for the phone call I decided to call them , as for the woman who I spoke with in the morning she said she was calling me back, time went on and no phone call!! For the third time I was put on hold ……… then the line went dead !!! My advice to you stay away from this dealership !!!! Oh and still no phone call!!!!! More

Very pleasurable experience with David Townend purchasing a new vehicle. We started the process in July and he listened to my needs, kept my budget in mind and sold me a beautiful Elantra Luxury. While I k a new vehicle. We started the process in July and he listened to my needs, kept my budget in mind and sold me a beautiful Elantra Luxury. While I knew it would be a few months until delivery, I wasn’t expecting the updates he would send me…your vehicle is on its way via ocean cargo; your Elantra luxury has arrived in Canada, and so forth…appreciated the updates and humour along the way. If you are looking for an honest salesperson, I highly recommend you see David. Thank you! More

Steve Isman is that man to see ! !! Great, personalized service, patience and knowledge !!! Totally recommended. Thank you Steve! !! Great, personalized service, patience and knowledge !!! Totally recommended. Thank you Steve! More

Stay away from this dealership! !! They have absolutely no ethics or morals. Selling vehicles thousands over the MSRP is just pure greed. NOT TO MENTION, they make you purchase an ad !! They have absolutely no ethics or morals. Selling vehicles thousands over the MSRP is just pure greed. NOT TO MENTION, they make you purchase an additional $3000 in accessories and warranties that you don't even want. The vehicles aren't even in stock and they force you to spend thousands more without even letting you know it is added on to the full price. They will tell you about the "gouging" price (sales advisor even called it gouging) BUT they try and spin it like they added a bunch of accessories due to the overage in price until you see an additional $6000 above the MSRP for the gouging AND accessories. I wouldn't trust this stealership with anything. Get some ethics and stop taking advantage of customers. More

A very satisfied customer. My wife & I will be returning as customers since Josh Buys took over as Service Manager. Service has changed very much for the better. We have a 2019 My wife & I will be returning as customers since Josh Buys took over as Service Manager. Service has changed very much for the better. We have a 2019 Kona and a 2015 Genesis. Thank you to Andrew my service rep. Your prompt, polite professional service was much appreciated. Keep up the good work !! Don Cymbaluk More

I can say that I was happy with the total experience. The representative was knowledgeable about the SUV I was interested in. I was given a fair value on my trade towards my purchase, and given the oppor The representative was knowledgeable about the SUV I was interested in. I was given a fair value on my trade towards my purchase, and given the opportunity for a test drive which helped to make my decision easier over the competition. Due to supply issues the constant online updates regarding the status of my order was unexpected and greatly appreciated. Before my car arrived I decided to get ahead of the game and purchase a winter tire package. I walked in without and appointment and the General Manager actually took the time to greet me, provide the options available, and then put the order through. The delivery was seamless with a total walk through of my new Tucson and all of its features which were mostly new to me. My overall experience with the purchase was great and I would gladly go back there for another vehicle in the future. More