Baytowne Hyundai

As a Hyundai customer for three different vehicles (two Sonatas and Elantra), the time was to purchase another vehicle. I choose Baytowne Hyundai and was impressed with their professionalism and high stand Sonatas and Elantra), the time was to purchase another vehicle. I choose Baytowne Hyundai and was impressed with their professionalism and high standards. They looked after me as a customer and I walked out with a new car. Thanks for your attention to the customers needs. More

Staff All staff are friendly and willing to help in the sales department. Unfortunately their internal communication is non-existent. No one ever seams All staff are friendly and willing to help in the sales department. Unfortunately their internal communication is non-existent. No one ever seams to know who is in and out, when they'll return, .... You can expect a return call anywhere from 24 hrs to 3 days. and if you advise you cannot take a call between certain times they dont listen. I really hope the service department is better all around. More

Prompt, Friendly Service and overall Great Experience From the first message to Adam (Sales) he was prompt, answering my questions and concerns, even on his days off. He went over and above. Adam is clear From the first message to Adam (Sales) he was prompt, answering my questions and concerns, even on his days off. He went over and above. Adam is clearly in the right business - dealing with people, and his love of cars shines through. Also a great experience with the Client Services Manager, George El-Zokm ...and all staff who I met were very welcoming. The dealership overall is well equipped and very comfortable place to visit. I love my new Kona! More

Bought new 2020 Hyundai Tuscan the breaks make noise and air come from some where inside the car.when you drive the car you fell somewhere is open I took the car back at dealership and told them that's wha air come from some where inside the car.when you drive the car you fell somewhere is open I took the car back at dealership and told them that's what's going on with my car,they told me there's nothing wrong with the car our 20 years experience mechanic drive the car and nothing wrong with and when I went to to talk to the service manager he's so rude and dont know how to talk to customers and has no knowledge of how cars work . only the person that he's a great is Glenn sales person he help me alot but the service manager and mechanic are not have enough experience. More

It was one of the best purchasing experience of mine. Adam offered highly satisfying customer Service and made our first car purchasing easy and smooth . Adam offered highly satisfying customer Service and made our first car purchasing easy and smooth . More

The service department is incompetent and the service manger is rude and has no knowledge of how cars work. This has been the worst customer experience of my life. Save your money and sanity and buy anot manger is rude and has no knowledge of how cars work. This has been the worst customer experience of my life. Save your money and sanity and buy another make. More

A great place to buy a new vehicle. Such a friendly staff, answer all questions, treated like a friend. Thank-you Valantina, Suzie, Marla and a special Thank-you to Adam. All such a great team. Highly staff, answer all questions, treated like a friend. Thank-you Valantina, Suzie, Marla and a special Thank-you to Adam. All such a great team. Highly recommended. More

Great dealership!Adam Rosenberg provided to us an Great dealership! Adam Rosenberg provided to us an outstanding car purchase experience. He ensured that everything went smoothly. I feel confident Great dealership! Adam Rosenberg provided to us an outstanding car purchase experience. He ensured that everything went smoothly. I feel confident in this dealership. Thank you Adam! More

Great service David Townend was our sales person. I felt David was friendly, non-pushy and very knowledgeable. I would recommend David to anyone interested in buy David Townend was our sales person. I felt David was friendly, non-pushy and very knowledgeable. I would recommend David to anyone interested in buying a Hyundai. More

Who knew buying a car could be so easy and enjoyable? After owning a great car for over 10 years, I found myself needing a new one when it got too expensive to repair. I went into Baytowne Hyundai back i After owning a great car for over 10 years, I found myself needing a new one when it got too expensive to repair. I went into Baytowne Hyundai back in April and spoke with Adam. I wasn't sure which vehicle I wanted to buy, but Adam was extremely knowledgeable, asked a lot of questions and wanting to ensure I got the vehicle that was right for me and my family. It was refreshing not having a sales rep pushing me toward a bigger vehicle just because it was there. I was still unsure and left feeling no pressure to make a deal that day. Fast forward 6 months later, after a lot of research on various cars, I had narrowed it down to an Elantra or an Elantra GT, and returned to Baytowne Hyundai for a couple of test drives. Again, there was no pressure to decide on a car that day. After sleeping on it, I went in the next day to make a deal. Adam, George and Marla made the entire process uncomplicated, fun and stress free. I will happily recommend Adam and the Team at Baytowne Hyundai to anyone who is looking for a great vehicle and an even greater car buying experience. Thanks so much Adam and George, I love my GT! More