Baytowne Hyundai

Who knew buying a car could be so easy and enjoyable? After owning a great car for over 10 years, I found myself needing a new one when it got too expensive to repair. I went into Baytowne Hyundai back i After owning a great car for over 10 years, I found myself needing a new one when it got too expensive to repair. I went into Baytowne Hyundai back in April and spoke with Adam. I wasn't sure which vehicle I wanted to buy, but Adam was extremely knowledgeable, asked a lot of questions and wanting to ensure I got the vehicle that was right for me and my family. It was refreshing not having a sales rep pushing me toward a bigger vehicle just because it was there. I was still unsure and left feeling no pressure to make a deal that day. Fast forward 6 months later, after a lot of research on various cars, I had narrowed it down to an Elantra or an Elantra GT, and returned to Baytowne Hyundai for a couple of test drives. Again, there was no pressure to decide on a car that day. After sleeping on it, I went in the next day to make a deal. Adam, George and Marla made the entire process uncomplicated, fun and stress free. I will happily recommend Adam and the Team at Baytowne Hyundai to anyone who is looking for a great vehicle and an even greater car buying experience. Thanks so much Adam and George, I love my GT! More

We looked at a new 2020 Palisade from Baytowne. Adam was extremely helpful from the first day. He knew every detail about the vehicle and gladly showed us without being pushy. He was willing to work aroun extremely helpful from the first day. He knew every detail about the vehicle and gladly showed us without being pushy. He was willing to work around my wacky schedule using phone, text, and email and was there to hand over the keys (fob) at the end. George helped us through the stack of paperwork required for commercial leasing and clearly communicated throughout the transaction. We will definitely shop there again. More

I received excellent service from Baytowne Hyundai. They were kind, informative, and very efficient. They worked hard to educate me of all my options. I love my new Elantra! were kind, informative, and very efficient. They worked hard to educate me of all my options. I love my new Elantra! More

Wonderful experience After having the same vehicle for seventeen years, I took the purchase of a new vehicle very seriously. Thankfully so did the Staff at Baytowne Hyund After having the same vehicle for seventeen years, I took the purchase of a new vehicle very seriously. Thankfully so did the Staff at Baytowne Hyundai. I am very greatful to David Townend and Marla for all of their help in the purchase of my new vehicle! Everyone was very pleasant and respectful of my concerns. Thanks everyone! More

Extremely helpful and made it easy with as little stress as possible! I have never bought a car and it was nice to have David and George there to help! as possible! I have never bought a car and it was nice to have David and George there to help! More

New Car Purchase Great car dealership. Every one from client service managers to sales, reception, garrage everyone was so friendly and respectful. They treated me and Great car dealership. Every one from client service managers to sales, reception, garrage everyone was so friendly and respectful. They treated me and my family with great respect and smiles. They worked hard to find the car that me and my family were looking for. More

Great experience After visiting the dealership few times, we were sure that that is the place we want purchase the car from. David Townend is an excellent salesman, di After visiting the dealership few times, we were sure that that is the place we want purchase the car from. David Townend is an excellent salesman, direct, professional, helpful and straightforward. Great customer service. Thanks More

My experience was an Excellent One! I wasn't Happy with How i was treated at a couple of other Dealerships. When I arrived at Baytowne I was greeted right away and I asked to speak to I wasn't Happy with How i was treated at a couple of other Dealerships. When I arrived at Baytowne I was greeted right away and I asked to speak to Glen, as he was recommended by another person. He was great! Listened to my wants and needs. Marla in Financing also was just wonderful to work with. A Big Thanks to the Both of them for making my experience a very comfortable One. Janice More

Buying a New Car can be Stressful unless you Go To Baytowne Haven walked away from two dealerships recently I was reluctant to try a third. Thankfully David Townend made the Baytowne experience a great one for Haven walked away from two dealerships recently I was reluctant to try a third. Thankfully David Townend made the Baytowne experience a great one for me. He is quite affable, knowledgeable, experienced and patient with his customers. I am very happy with the car I purchased and appreciative of the support and followup from the dealership. I will comfortably go back with questions or concerns , as well as for any Service that is needed. The Service Department does seem to be renewed and commited to serving their customers needs. More

Worst customer experience ever. I went in to the dealership looking to test drive the new Kona electric vehicle. We spoke with Spencer Gorman, one of the sales people in the showroom I went in to the dealership looking to test drive the new Kona electric vehicle. We spoke with Spencer Gorman, one of the sales people in the showroom. It was the middle of the day when we went in and as far as I could tell we were the only customers at that time. Spencer told us they did not have any of that vehicle to test drive, however he believed that Bolton Hyundai may have one. I then asked if he could check to see if Newmarket Hyundai had one as it was a more convenient location for me to go to. He informed me that he didn't have access to their inventory so couldn't check. My response was to ask him if he could call them and check. The answer to that was "I could call, but so could you". I was so surprised by his obvious lack of interest in providing any sort of customer service that I left. I ended up going to Bolton and then customer service there was incredible. Needless to say I will never go back to Baytowne Hyundai and will not have my vehicle serviced there. I cannot believe that this dealership is still in business when their sales staff treat customers as though there request are an inconvenience to them. More