Bavaria BMW

Excellent Customer Service Another excellent service experience. Jonathan understands that we are driving a long distance and goes out of his way to ensure that everything is p Another excellent service experience. Jonathan understands that we are driving a long distance and goes out of his way to ensure that everything is perfect. Shuttle service arranged, loaner car offered, all service done on time and he kept us updated. Greatly appreciated. More

Prompt, friendly service. Landon was very helpful to me after my previous BMW was a write off. He was efficient and friendly. He followed up on all the questions I asked and ex Landon was very helpful to me after my previous BMW was a write off. He was efficient and friendly. He followed up on all the questions I asked and expedited the sale of my vehicle to me. More

Above and beyond I have been servicing my BMW since I bought it from Bavaria in 2015. From day one they have been upfront honest with me. I always feel like they are d I have been servicing my BMW since I bought it from Bavaria in 2015. From day one they have been upfront honest with me. I always feel like they are doing everything they can to meet my needs. More

Great friendly and helpful service. Thank you to Clint for taking very good care of me and my X3. Thank you to Dorland for the excellent customer shuttle service - I know he was having a Thank you to Clint for taking very good care of me and my X3. Thank you to Dorland for the excellent customer shuttle service - I know he was having a busy day. More

Friendly Staff Both Landon and Bo were knowledgeable and extremely friendly. Landon took our needs and found us the perfect vehicle. He stayed in constant contact wi Both Landon and Bo were knowledgeable and extremely friendly. Landon took our needs and found us the perfect vehicle. He stayed in constant contact with us and replied to our texts and phone calls promptly. The financing with Bo was very smooth and organized. We would highly recommend this dealership to others. More

Great! Jon was very helpful and informative. Great lounge and friendly people. Definitely a wonderful experience for a luxury dealership. Would recommend to Jon was very helpful and informative. Great lounge and friendly people. Definitely a wonderful experience for a luxury dealership. Would recommend to friends and family. More

Purchasing a new vehicle Bought a vehicle from Ontario, sales process was smooth, all questions were answered clearly. Car arrived within time period given. Excellent custom Bought a vehicle from Ontario, sales process was smooth, all questions were answered clearly. Car arrived within time period given. Excellent customer service. Would buy again. More

Great Customer Service Great experience and staff. Talked about the potential issues i was experiencing with my vehicle and I was extra happy when they were able to provide Great experience and staff. Talked about the potential issues i was experiencing with my vehicle and I was extra happy when they were able to provide me with a loaner because of the work I do. Recommended what work needed to be done first on the list & didn’t force that everything had to be done right away. More

Great service with excellent shuttle service to/from work. Courteous and efficient. I was able to pick up my car at lunch time. Thank you! with excellent shuttle service to/from work. Courteous and efficient. I was able to pick up my car at lunch time. Thank you! More

Turning a negative situation to a positive. Thank you! Super job Gerry Lorente and team at Bavaria BMW for my recent experience at the dealership. I had a couple negative experiences such as not hearing ba Super job Gerry Lorente and team at Bavaria BMW for my recent experience at the dealership. I had a couple negative experiences such as not hearing back on when parts come in for my car for almost 3 months; however, those are all turned into positive experiences when I have the opportunity to connect with Gerry and the Bavaria BMW team. Michelle Sangermano and the other service rep who sits between her and Jon have always provided amazing service, and they were able to get me into an emergency assessment right away when a rock got stuck inside my brakes. Edwin committed that he'd take a look at the car and get everything fixed within an hour, and he delivered! Not only that... but because of some of the negative experiences in the past... the assessment and work was completed complimentary. That really means a lot and has instilled a lot of confidence in my future decision to look at potentially buying another BMW. To top it off, Robbie Galusha has been amazing and is always acting in my best interest to ensure that my car is being attending to, and will provide regular updates that I really appreciate. From a concierge perspective, Robbie is always diligent and operates with a client first mindset! More