Bavaria BMW

Service completed to a high standard Dealership did a good job of diagnosing issues, identifying solutions and keeping me informed throughout the services. All identified issues dealt wi Dealership did a good job of diagnosing issues, identifying solutions and keeping me informed throughout the services. All identified issues dealt with on the day of service. More

Great! Dealt with Craig in used car and Alex in finance, both incredibly easy to work with and no hassle at all. Made the entire experience simple and troubl Dealt with Craig in used car and Alex in finance, both incredibly easy to work with and no hassle at all. Made the entire experience simple and trouble free. More

Summer tire rotation A very friendly and efficient service experience! I was greeted and served very quickly and my call back came ahead of schedule. Thanks Jonathan and J A very friendly and efficient service experience! I was greeted and served very quickly and my call back came ahead of schedule. Thanks Jonathan and Jaqueline! More

Friendly, timely, professional The whole appointment from booking to picking the X5 up was great. We live 5 hours out of town and did not know to request a loaner courtesy vehicle w The whole appointment from booking to picking the X5 up was great. We live 5 hours out of town and did not know to request a loaner courtesy vehicle when we scheduled our service. The lady at the service desk was fantastic in calling us a courtesy rental from Enterprise. I think the only thing that the dealership could do more was possibly asking out of town customers if they will need a courtesy vehicle at the time of booking. It didn’t affect us as the dealership was great at renting us one. Thanks for another fantastic experience More

Service department shows great improvement I was in to swap my tires for the season and the service department was great. My appointment was ready to go, check in was efficient and my car was I was in to swap my tires for the season and the service department was great. My appointment was ready to go, check in was efficient and my car was done on time...in fact early, the shuttle was at my office to pick me up 30 minutes earlier than expected. My car was washed, parked where they said it would be and my tires were properly balanced. Its nice to see the service department so organized. It has been very bumpy in the past so hope that this is a lasting shift. More

easy to work with they always get me in on time...have my vehicle ready in a timely manner - great shuttle staff and nice to have access to coffee bar so early in the m they always get me in on time...have my vehicle ready in a timely manner - great shuttle staff and nice to have access to coffee bar so early in the morning..makes the wait pleasant..nice and clean space More

Replaced Windshield Excellent job. Windshield was replaced, vehicle serviced and very well cleaned both inside and out. Friendly staff when the appointment was booked and Excellent job. Windshield was replaced, vehicle serviced and very well cleaned both inside and out. Friendly staff when the appointment was booked and vehicle was taken in the same day as the booking More

Great service as always! I have always received amazing service from this dealership! Their service advisors are always so friendly and go out of their way to provide first c I have always received amazing service from this dealership! Their service advisors are always so friendly and go out of their way to provide first class customer service! More

Great staff Great service overall . Vehicle ready when promised. Prompt friendly and knowledgeable staff. Always feel welcomed. Very accommodating and like the Great service overall . Vehicle ready when promised. Prompt friendly and knowledgeable staff. Always feel welcomed. Very accommodating and like the option of providing courtesy vehicles or shuttle service. Keep up the great work! More

Excellent service and attention to detail (Now) I've been buying BMW's for years here. On and off. The service department I must say needed a vast improvement although I ended up just putting up wit I've been buying BMW's for years here. On and off. The service department I must say needed a vast improvement although I ended up just putting up with it. But now I have noticed a huge improvement in staff and consistent staff. They seem genuinely interested in helping out the customer. Good work More