Bavaria BMW
Edmonton, AB
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331 Reviews of Bavaria BMW
Efficient, caring First time I have used the service department. Vehicle was ready on time, parked as we agreed and had the added touch of a wash. Great experience. First time I have used the service department. Vehicle was ready on time, parked as we agreed and had the added touch of a wash. Great experience. More
Quality service centre Excellent reminder system. Efficient service department with prompt greeting on arrival. No surprises at end of service visit.. If you own a BMW ;c Excellent reminder system. Efficient service department with prompt greeting on arrival. No surprises at end of service visit.. If you own a BMW ;check this dealership before you go elsewhere. More
World class, locally. My first time at this dealership. Top drawer from the moment I walked in. Friendly and professional. Primary sales contact was Carlos Arroyo and I ca My first time at this dealership. Top drawer from the moment I walked in. Friendly and professional. Primary sales contact was Carlos Arroyo and I can't say enough positive about his professional salesmanship, patience, and congeniality. His blend of product knowledge and the pride he exudes for the BMW brand is infectious. I took my time, with a purchase of this amount, researching a lot of the higher-end SUV market, and Carlos was patient, and, I suspect, confident, that I would return. And during my repeated visits, when Carlos was busy, his shift partner, Christopher, would ably and affably take over, answer my questions. To finalize the deal, Carlos introduced me to Mike, his Sales Manager, an extremely knowledgeable young man, skilled in the art of win-win negotiations and we concluded the deal, both feeling we had arrived at the best deal possible. So much more to say that time precludes: tour of the service area, introduction to technicians, tour of wheel room where my winter tires are stored, repeated and extended (overnight) test drives, followup with mailed Thankyou card and more. Overall just a very positive experience. It felt like being initiated into an exclusive group, or being welcomed into a family. And that's not even mentioning the BMW brand and vehicle, in all it's splendor! I highly recommend this dealership and the "Carlos" experience! More
Excellent service It is a pleasure to come to this dealership, always have been looked after very nicely and the job has always been done to satisfaction. It is a pleasure to come to this dealership, always have been looked after very nicely and the job has always been done to satisfaction. More
Awesome Michelle is very well trained ,Emphatic and deliver the service showing Ownership,the Desk Cudtomer Service showed compassion and promptness when hel Michelle is very well trained ,Emphatic and deliver the service showing Ownership,the Desk Cudtomer Service showed compassion and promptness when help was requested and the shuttle driver Dorian’s King is fun to be with.Kudos to them.Awesome Service.!!! More
Friendly, efficient, timely and complete service Jonathan at service reception was friendly, answered questions and offered suggestions for next time. The waiting area was well stocked with gourmet c Jonathan at service reception was friendly, answered questions and offered suggestions for next time. The waiting area was well stocked with gourmet coffees, water and fruit and a news channel and reading material. Shuttle service was offered. The service was completed on time, including a complimentary car wash. Easy to understand details of the services performed and tire wear were provided on the Service Report. Stopped in to say hi to my salesman, Jason Spicer and received a very warm welcome. More
Excellent I was not sure whether or not to buy the car but Landon walked me through very professionally. He was very patianet with me and provided all informati I was not sure whether or not to buy the car but Landon walked me through very professionally. He was very patianet with me and provided all information I needed. More
Customer service Bill was very knowledgeable with product. Was very professional. Not pushy like most car salesmen. Met the Manager as well. Felt welcomed. Great deal Bill was very knowledgeable with product. Was very professional. Not pushy like most car salesmen. Met the Manager as well. Felt welcomed. Great dealership overall . Keep up the good work! More
Bavaria BMW Great experience. Craig was a pleasure to deal with and was very friendly and helpful. We would buy there again. Bavaria has been our go to for severa Great experience. Craig was a pleasure to deal with and was very friendly and helpful. We would buy there again. Bavaria has been our go to for several vehicles now. More
My first BMW purchase In the past few months I’ve been looking to replace my vehicle. I have been to many dealerships and have driven many cars in my search. I happened u In the past few months I’ve been looking to replace my vehicle. I have been to many dealerships and have driven many cars in my search. I happened upon Bavaria BMW’s website and found a new listing for a used 335i. I called the number and spoke to Anthony on the phone, arranged to meet him within the hour. I was greeted by the used car sales team with enthusiasm, and then I met Anthony Loughlean. Anthony enthusiastically presented the 335i, I instantly fell in love with this liquid blue metallic car. After test driving the vehicle and negotiations were complete, I purchased the vehicle. When it came to the day to pick up my vehicle, I was presented the keys with fanfare, along with my family being present. I have long since dreamed of owning a BMW, and it couldn’t have gone off in a better way. It was great to be welcomed in such a way to the BMW family, from the moment that I walked through the door I felt welcomed and appreciated for my business. I look forward to a long relationship with Anthony and the rest of the team at your excellent dealership. More